Mountain Warehouse Head Office
Mountain Warehouse Head Office is a company based in London, England. They specialize in warehouses, warehousing, and storage solutions.
Introduction to Mountain Warehouse Head Office
Mountain Warehouse Head Office is a British outdoor retailer based in London, England. Established in 1997, the company has grown to over 400 stores worldwide. The company's mission is to provide high-quality outdoor clothing and equipment at affordable prices. Mountain Warehouse Head Office is unique in that it designs and manufactures its own products, allowing for lower prices and greater quality control.Services & products
Mountain Warehouse Head Office offers a wide range of outdoor clothing and equipment including hiking boots, waterproof jackets, sleeping bags, and backpacks. The company also provides accessories such as hats, gloves, and scarves. Additionally, they offer camping gear such as tents, camping chairs, and cooking equipment.Location
Located on Eccleston Street in London, Mountain Warehouse Head Office is situated in a bustling area of the city. The surrounding area is primarily made up of offices and businesses, making it a popular destination for professionals during the workday. The closest public transportation options include Victoria Station (0.4 miles), Sloane Square Station (0.6 miles), and St. James's Park Station (0.6 miles).Benefits
Customers should choose Mountain Warehouse Head Office for their outdoor needs because of the company's commitment to providing high-quality products at affordable prices. The fact that the company designs and manufactures its own products also ensures that customers are getting excellent value for their money.Good to know
Customers should be aware that Mountain Warehouse Head Office primarily operates as a warehouse and distribution center, rather than a traditional retail store. This means that customers may not always be able to find every product in-store and should consider shopping online for the best selection.Reviews
Customers have given Mountain Warehouse Head Office high marks for their quality products, affordable prices, and excellent customer service. Many customers have also praised the company for its commitment to sustainability and ethical manufacturing practices.Amenities
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security system -
surveillance camera
FAQ
What types of products can be stored in the warehouse?
We have the capability to store a wide range of products, including but not limited to clothing, outdoor gear, equipment, and electronics.Are there any restrictions on the quantity of goods that can be stored?
We do not have any specific restrictions on the quantity of goods that can be stored. However, we recommend discussing your storage needs with us to ensure we have the necessary space available.What security measures does the warehouse have in place to protect my products?
We have 24/7 surveillance cameras, access control systems, and professional security personnel to ensure the safety and security of your products while they are stored in our warehouse.What are the costs associated with using the warehouse services?
The costs associated with using our warehouse services will depend on your specific storage needs. We offer competitive pricing and can provide you with a quote based on your requirements.What are the terms and conditions for accessing my products in the warehouse?
We require advanced notice for accessing your products in the warehouse to ensure they are ready for pickup. Additionally, we require proper identification and documentation to ensure the correct products are being accessed. Our team can provide you with more information on our specific terms and conditions.Reviews
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Virginia Holland
The products are great but the delivery service is dreadful. Evri ? Hermes are the same delivery company and they are hopeless. After having 3 notifications they still have not arrived with my parcel. When I ring I am told this is a common complaint but nothing is ever done to change the courier??
27-12-2022
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Cristian Onisor
Office is nice, the people are awesome. :D
27-09-2022
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Milos Mosko
27-08-2022
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Steve Coad
Absolute rubbish customer service. Ordered some items online using Google pay, somehow Google had wrong address for me and I realised pretty quickly but apparently if you don't inform them 12 milliseconds after your order (or perhaps 12 weeks beforehand) they cannot be bothered to change a couple of bloody digits on the delivery address. Quick enough to take the money though aren't you? If you need outdoor gear, definitely buy from Go Outdoors, Decathlon, Millets or Blacks.
27-05-2022
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Sam Brown
Terrible customer service rude ableist, total lack of support , been lied to and made to jump through hoops for a refund which I still haven't received. Vile company. Will never purchase online from them again . And recommend that anyone else doesn't either if your disabled they don't give a sh&t
27-05-2022
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Sharon Richards
Went I to Salcombe mountain warehouse.Walked out as I was absolutely fuming.I went in to.purchase shorts and a top for my husband,there were 2 cashiers there who were with another customer trying to sort a discount code for him.Instead of one trying to do it they both doing it (one on her phone and the other one just looking ) I'm in the que for 5 mins,I'm the only other customer in the shop only to be completely ignored by the pair of them so I then said I may leave this now still nothing just looked at me .I then walked out .
27-05-2022
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timothy collett
I had a pair of walking boots and the sole split in 2 places. Customer services will not give me a replacement as it happened a month after the warranty expired
27-05-2021
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Melanie Bowen
I purchased a pair of waterproof walking shoes in September 2020. Unfortunately they started to leak recently and last week I contacted the customer care team by phone and a very nice lady called Janice asked me to email pictures of the shoes and my wet sock! This I did and within 30 minutes I received a reply saying the shoes would be replaced. The replacement shoes arrived the following day. A brilliant service. I can't thank you enough.
27-05-2021
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John Robinson
we visited the Gloucester quays store for the first time looking to buy a pair of walking boots for a charity walk as we were in training for ,for SUDEP in June walking from Dartmouth to landsend.... my son tragically died last December ....we were looking at a selection of boots and shoes ....we were approached by a young man who asked us if we needed any help my partner spoke to him and as we knew little about what we may need he was very helpful and directed us to what is needed,my partner picked a pair of walking boots and a pair of socks and went to the till to purchase them ,on opening here purse the sales person noticed that my partner worked for the NHS and out of the blue offered her a further 15 percent discount and she was amazed at how he was so interested in what we were doing and offered me help with further items and advise.I myself have worked 30 years in retail and i was so happy to feel a real enjoyable sales experience ...what a pleasure to feel an amazing experience .So pleased we came into your store and we would thank Fraser i believe an amazing ambassador for Mountain Warehouse
27-05-2021
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Z
27-05-2021
