Motone Customs
Motone Customs is a company based in Newport, Wales that specializes in providing motorcycle parts and accessories. They cater to customers who own cars, boats, and motorcycles. Motone Customs is committed to providing high-quality products and exceptional customer service to ensure customer satisfaction.
Introduction to Motone Customs
Motone Customs is a motorcycle parts store located in Newport, Wales. The company was founded by a group of motorcycle enthusiasts who saw a need for high-quality, custom parts for their own bikes. Motone Customs has since become a leading provider of custom motorcycle parts and accessories in the United Kingdom. What makes this company unique is their commitment to quality and attention to detail in every product they offer.Services & Products
Motone Customs offers a wide range of services and products for motorcycle enthusiasts. They specialize in custom parts and accessories for a variety of motorcycle brands, including Harley-Davidson, Triumph, and Indian. Customers can purchase everything from handlebars and mirrors to exhaust systems and fuel tanks. In addition to their custom parts, Motone Customs also offers installation services and repairs.Location
Motone Customs is located in the Pontymister Industrial Estate in Risca, Newport. The area is known for its industrial businesses, with many factories and warehouses located nearby. However, Motone Customs stands out as a unique business that caters specifically to motorcycle enthusiasts. The closest public transportation options are the Risca train station (1.5 miles away), the Pontymister train station (1.6 miles away), and the Newport bus station (4.5 miles away).Benefits
Customers should choose Motone Customs because of their commitment to quality and attention to detail. Every product is designed and tested by experienced motorcycle enthusiasts who understand the needs of their customers. In addition, Motone Customs offers competitive pricing and excellent customer service. They are dedicated to ensuring that every customer is satisfied with their purchase and experience.Good to Know
Customers should be aware that Motone Customs primarily focuses on custom parts and accessories for motorcycles. While they may offer some products for cars and boats, their expertise is in the motorcycle industry.Reviews
Customers rave about the quality of Motone Customs' products and the excellent customer service they receive. Many reviewers mention the attention to detail in every product and the expertise of the staff. Overall, customers are highly satisfied with their experience with Motone Customs.Amenities
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jacket -
glove
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boot
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tire
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oil
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spark plug
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battery
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chain
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exhaust
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tool kit
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windshield
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saddlebag
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fuel tank
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handlebar
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fender
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mirror
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shock absorber
FAQ
What types of motorcycle parts and accessories do you carry in your store?
We carry a wide variety of motorcycle parts and accessories in our store, including but not limited to, exhaust systems, handlebars, mirrors, lights, seats, luggage, and performance upgrades.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on many of our products. The length and specifics of the warranty or guarantee may vary depending on the product, so please inquire with our staff for more information.Are your parts and accessories compatible with a variety of motorcycle makes and models?
Yes, our parts and accessories are designed to be compatible with a wide range of motorcycle makes and models. However, we always recommend checking the product specifications and consulting with our staff to ensure compatibility with your specific motorcycle.Do you offer installation services for the parts and accessories that you sell?
Yes, we offer installation services for many of the parts and accessories that we sell. Our experienced technicians can provide professional installation to ensure that your new parts and accessories are installed correctly and safely.Can you provide recommendations and advice on the best parts and accessories for my specific motorcycle?
Absolutely! Our knowledgeable staff can provide expert recommendations and advice on the best parts and accessories for your specific motorcycle. We take into account factors such as your riding style, budget, and specific needs to help you find the perfect products for your bike.Reviews
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Curry curry
It never pick up the phone and answer my Q. I have not yet arrived my order. But where can I receive customer service?
29-03-2023
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john samson-snell
Customer service is non-existent! I love the quality of the parts and the fact that their website says they have a non quibble returns policy, but one cannot contact them. The only phone number isn't answered, just a message saying "please phone later" (I have tried more than a dozens times) and their on-line messages are ignored (again have tried abut a dozen times) I am now having to go the route of contacting my bank to get my money back for the wrong parts that haven't been credited even though I have proof that they have been returned. Does anyone know another way that I can contact this company?
29-01-2023
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Adrian Booth
29-01-2023
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Pavel Kornev
My worst online shopping experience ;( I got a pair of turn signal brackets for Bonneville. Order #WEB78368. While parcel was on track, my plans changed so I returned it back in original packaging. Due to tracking info it was successfully delivered to Motone office at Abercarn. More than 1,5 months passed and I'm still trying to arrange refund. It seems that they just ignore my emails. What a great customer support! (No) ;(
29-09-2022
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Irakli Tchurgulia
29-06-2022
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SEGSY 59
I bought a monza fuel cap and x pipe off them,arrived swiftly and well packaged. When I tried to fit the monza fuel cap I couldn't get it to line up correctly as the centre piece wouldn't rotate, it was siezed solid, it had obviously been forced into position after manufacture, I sent an email to motone about returning it but week's went by with out anything back from them, in the end I had to gently force the centre piece out and file it down. until it would fit inside and rotate. Not what I was expecting. Poor customer service motone.
29-06-2022
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Lee J
Ordered a Viper Bench seat for my Triumph which came promptly and seems very good quality. Struggled with the fitting and sent a message on Instagram and within ten minutes they had problem solved my issue! Great service and great product will definitely purchase through them again.
29-06-2022
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Paul Monger
29-05-2022
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Nigel Tomes
grear service
29-05-2022
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Josh Delaney
Bought their 1" up and over risers for my 2020 Bonneville.... shipped from the UK to my front door in Canada in a week. Parts look great and were good quality but they don't fit properly on the bike due to their design.
29-05-2022
