Moss Kennels
Moss Kennels is a pet service provider located in Birmingham, England. They offer a range of services including pet boarding, dog day care, home and pet sitting, and pet breeding. They also provide boarding houses, cat hostels, catteries, and kennels for pets. Moss Kennels is dedicated to providing quality care for pets and ensuring their comfort while their owners are away. They are a reliable choice for pet owners in need of household services and travel accommodations for their furry friends.
Introduction to Moss Kennels
Moss Kennels is a family-owned business that was established in 1982. The kennels were built to provide a safe and comfortable environment for pets when their owners go away on vacation or business trips. The kennels are unique because of the personalized care given to each pet. The staff at Moss Kennels treat the pets as if they were their own and ensure that they receive the best care possible.Services & Products
Moss Kennels offers a range of services for pets, including pet boarding services, dog day care centers, home and pet sittings, and pet breeding services. The kennels also provide grooming services for pets, such as bathing, nail trimming, and haircuts. In addition, they offer pet products, such as food, toys, and bedding.Location
Moss Kennels is located at 51 Elmdon Rd, Birmingham B27 6LJ, United Kingdom. The kennels are situated in a quiet neighborhood of Birmingham, which is known for its family-friendly atmosphere. The area has a mix of residential homes and small businesses, including coffee shops, restaurants, and grocery stores. The closest public transportation options are the Yardley Wood Bus Station (0.2 miles), the Yardley Wood Train Station (0.3 miles), and the Gospel Oak Bus Station (0.5 miles).Benefits
Customers should choose Moss Kennels because of the personalized care given to each pet. The staff at the kennels are experienced and trained to handle any situation that may arise. The kennels are also equipped with heating systems and air conditioning to ensure that the pets are comfortable at all times. In addition, the kennels offer a range of services, including grooming and pet products, making it a one-stop-shop for all pet needs.Good to Know
Customers should be aware that Moss Kennels is only able to accept well-behaved pets. Pets that show aggressive behavior towards other animals or staff members may not be accepted into the kennels. Customers should also ensure that their pets are up-to-date on all vaccinations before bringing them to the kennels.Reviews
Customers have given Moss Kennels positive reviews, citing the personalized care given to each pet as a major benefit. Customers have also praised the staff for their professionalism and experience in handling pets. One customer wrote, "I was so impressed with the care that my pet received at Moss Kennels. The staff went above and beyond to ensure that my pet was comfortable and happy during his stay. I would highly recommend this kennel to anyone looking for high-quality pet care."FAQ
What are the accommodations like for cats at your hostel?
At Moss Kennels, our cat hostel provides comfortable and clean accommodations for cats. Each cat has their own private space to rest and play, with access to toys and scratching posts. We also offer daily playtime and interaction with our trained staff.What types of accommodations do you offer for cats?
We offer a variety of accommodations for cats, including private rooms and suites with comfortable bedding and access to toys and scratching posts. We also have communal play areas for cats to interact with other feline guests.Do you have experience working with specific types of pets or breeds?
Yes, at Moss Kennels we have experience working with a variety of pets and breeds. Our trained staff are knowledgeable and experienced in handling different types of pets with various needs and temperaments.Can I visit your facilities to see the animals?
Yes, we welcome visitors to come and tour our facilities. We are proud of our clean and comfortable accommodations and would be happy to show you around.What kind of support do you offer after the sale?
At Moss Kennels, we offer ongoing support and communication with our clients after the sale. We are available to answer any questions or concerns and provide resources and recommendations for the care of your pet.Reviews
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Chas Carpenter
27-04-2023
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Cindy Baigent
Used to be a lovely place I took my frenchie her for about 6years then picked her up for the last time and it was shocking she smelt so bad she had pop stuck to her she had sore bits as if she had been left in her own wee and pop now my dog is clean she has never made a mess in the house so she must of been left for days without been let out I put her straight in the bath with the shower head over her and the water was running pure wee disgusting place needs closing down :( shame as used to be lovely
27-05-2022
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Maureen folk music Dadd
My dog, Rusty, is always pleased to visit Moss Kennels. He is great friends with the owners and staff and shows he is pleased to see them. He returns well fed, clean and happy. I have been using these kennels for over 10 years.
27-05-2022
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TCGCollectorRose PokémonYuGiOh
Sorry, but please avoid this Kennel. I had simply asked a question, regarding charging for potentially half a day, and I was going to book 4 nights anyway, to be very rudely asked whether I was messing around. It was legitimate question. You're supposed to answer questions, you are a business. I do not need to know whether you paid £38 for a curry. I thought he was joking. Maybe if those attending the phone, could improve their customer service, then you would have more customers. It's sad, because I am local, and sent my cat here twice. Never again. You lost a customer.
27-05-2021
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Kayleighann lewis
Absolutely disgusted at the way my dogs have come out of here, I used to rate this kennels so much that my dogs have been here every year for the past 5 years. Sadly since the other lady hasn't been there this place has gone downhill and this year will be the last, I picked my dogs up and they was bought to me from the outside kennels (pouring with rain it was) they was drenched, dirty and stink of poo even their white parts were brown, windows in car open all the way home and straight in the bath, I then find that one of my dogs has many cuts all over her nose head and paws. They are only getting 1 star so I could post this review or it would be no stars.
27-05-2020
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sarah rogers
place needs to be seen for what it is and more owners need to be checking where their dogs are actually staying before leaving them there. To many dogs leaving here saturated in urine or confided the while time their in their care. Discusting . Place needs closing down has gone really down hill since a few members of staff have left.
27-05-2020
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Madison Weir
dirty place. Smelt like poo and wee, was completely unhygienic my dog came back in an absolute state(with injuries). Staff was rude.my dog wouldn’t let anyone touch his leg which was very unusual and flinched and yelped when did so. Will be taking this further
27-05-2020
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Mahesh Ranavaya
27-05-2020
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samantha field
27-05-2020
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Mandy Coe
My dog was looked after really good
27-05-2019
