Moss Bros Leicester
Moss Bros Leicester is a clothing and fashion company located in Leicester, England. They specialize in kilt shops and hire services for those in need of traditional Scottish attire. With a focus on quality and style, Moss Bros Leicester offers a wide range of clothing options for men.
Introduction to Moss Bros Leicester
Moss Bros Leicester is a well-established clothing and fashion company that has been in the business for many years. The company specializes in Kilt Shops & Hire, making it a unique option for customers looking for this type of service. The company has a rich history and has built a reputation for providing high-quality products and excellent customer service.Services & products
Moss Bros Leicester offers a wide range of services, including kilt hire, bespoke tailoring, and suit hire. Customers can expect to find a variety of clothing and fashion options to choose from, including formal wear, casual wear, and accessories.Location
Moss Bros Leicester is located at 73-75 High St, Leicester LE1 4FR, United Kingdom. The area is known for its vibrant and bustling atmosphere, with many other businesses and shops located nearby. Customers can expect to find a range of different stores, restaurants, and cafes in the area. The nearest public transportation options are Leicester Train Station (0.6 miles), Leicester St Margaret's Bus Station (0.4 miles), and Leicester Haymarket Bus Station (0.3 miles).Benefits
Customers should choose Moss Bros Leicester because of its reputation for providing high-quality products and excellent customer service. The company offers a wide range of services, including kilt hire and bespoke tailoring, making it a one-stop-shop for all of their clothing and fashion needs.Good to know
Customers should be aware that Moss Bros Leicester is a popular destination for customers looking for kilt hire and bespoke tailoring services. As a result, it is recommended that customers book their appointments in advance to avoid disappointment.Reviews
Customers have been very satisfied with the products and services provided by Moss Bros Leicester. They have praised the company for its excellent customer service and high-quality products. Customers have also noted that the company offers a wide range of clothing and fashion options to choose from, making it a great option for all of their clothing needs.Amenities
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parking -
wi-fi
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changing room
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credit card payment
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tailoring service
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alterations
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delivery service
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online booking
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rental service
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gift vouchers
FAQ
What types of kilts and accessories do you offer for hire?
We offer a variety of kilts for hire, including traditional Scottish kilts, modern kilts, and tartan kilts. We also offer a range of accessories such as sporrans, jackets, and shoes.Can you provide references or examples of previous satisfied customers who have hired kilts from your company?
Yes, we have many satisfied customers who have hired kilts from our company. We can provide references upon request or you can read our customer reviews on our website or social media pages.Do you offer alterations or custom fittings for the kilts and accessories?
Yes, we offer alterations and custom fittings for our kilts and accessories to ensure the perfect fit for our customers. Our experienced staff will work with you to ensure you are completely satisfied with the fit of your kilt.What is your policy on cancellations or changes to a kilt hire order?
We understand that plans can change, so we have a flexible policy for cancellations or changes to kilt hire orders. We require at least 48 hours notice for any changes or cancellations. If the cancellation is within 48 hours of the scheduled pickup time, a cancellation fee may apply.Are there any additional fees or hidden costs that customers should be aware of when hiring kilts and accessories from your company?
No, we are transparent with our pricing and there are no hidden costs when hiring kilts and accessories from our company. The price you see is the price you pay, and we do not charge any additional fees.Reviews
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Mo
Visited the store twice in a space of a few weeks and on both occasions Customer Service was Excellent. Served by Priya on the first and Anil i believe on the second visit. Listened Carefully to what i wanted and delivered to perfection. Thanks Guys, will definitely Use you Again in the Future should i ever get married😂👍🏻
13-05-2023
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jon & Caroline calender
First impressions count, I would highly recommend Leicester Moss Bros, made to feel very welcome as soon I came into the store. The store look very presentable and great range of suits and shirts. The store was very busy, but felt welcomed as soon as we walked in the store. Great service from all the staff including the manager , very friendly and professional service.
13-05-2023
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Keane Sidki
Kieran was very helpful, excellent service, splendid job. Couldn't recommend anyone better.
13-05-2023
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Tim Fahy
Kieran in Leicester was professional and friendly and took the time to make sure I got a suit that fitted really well. Bought one suit last month, got lots of compliments on the quality and fit so bought two more colours from the same range.
13-05-2023
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RS
Update: this complaint has now been dealt with by the area manager! T h a n k y o u ! AVOID AT ALL COSTS! - COMPLAINT HAS ALSO BEEN SENT TO MOSS BROS AND I AM YET TO HEAR A RESPONSE SO I HAVE NOW EMAILED THE CEO! We arrived at the Leicester store at 14:22 and left at 15:43 on Sunday, April 23, 2023. I am disappointed in our experience and customer service. We walked into the store and asked an Indian man for advice on what groomsmen should wear for their wedding. We then asked what kind of greys they had, and he simply pointed to the suits and said they were on the rails. He was helpful in the sense that he would hand us suits, but when we asked for advice, it seemed as if he wasn't really interested and just wanted us out of the way. I'm not sure how Moss Bros works, but when we've been to other suit shops, my other half has been measured rather than simply handed suit sizes. To be completely honest, the impression i got from this man was that we were just wasting their time and trying on and will not pay. It's not a good feeling, especially since Moss Bros is supposed to have a good reputation. We paid over £500 for a suit, including the shirt, waistcoat, and so on, and we should not have been treated as if we were time wasters. When I approached the tills, I mentioned that we had received a 10% discount because my father had been in there the day before and had received an email. (Screen shot attached) After showing them this, the Indian man then called kieran (I think) down to the tills and he was quick to point out that this is only an online offer, despite the fact that the email my father received did not state this. -- The email states to enter your name and come to Moss. Now, to me, that sounds like you can turn up at the store and redeem the 10%
06-05-2023
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bryan santini
27-04-2023
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Alfie K
Would highly recommend! Served by Kieran, who was friendly and helpful. I will definitely be coming back in the future.
27-04-2023
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Nick M
Arrogant store manager with limited customer service experience / skills. I purchased 5 suits from Moss Bross on 10/12/2022, spending £1,500. After wearing one pair of trousers for the first time on 14/01/2023, I noticed that the inner leg seam was not sewn. It was, in fact, held together with safety pins. I took the trousers into Moss Bros Leicester who refused to replace the trousers stating that they were out of the 28 day returns period (which, as stated on the Moss Bros website, does not apply to defective items). The store manager, Anil, was arrogant, unhelpful and showed no interest in finding a customer focussed solution. I ended up purchasing another pair of the trousers and was told I should either go to their Birmingham store or contact their online customer service, despite having purchased the original suits in store. This negative review is not because the problem arose in the first instance, but how it was dealt with by the unhelpful store manager at Leicester.
27-03-2023
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Sophie Owen
27-03-2023
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Abdirahman Ahmed
Expensive and not quality
27-03-2023
