Mortimers Jewellers
Mortimers Jewellers is a renowned jewelry store located in Exeter, England. They specialize in diamond dealing, jewelry repairs, and offer financial services to their clients. With a wide range of products and services, Mortimers Jewellers is a one-stop-shop for all your jewelry needs. Their experienced staff provides exceptional customer service and ensures that every customer leaves satisfied. Visit Mortimers Jewellers for a unique shopping experience.
Introduction to Mortimers Jewellers
Mortimers Jewellers is a well-established company that has been serving customers for over 100 years. The company was founded with the purpose of providing high-quality jewelry products and services to the people of Exeter. What makes Mortimers Jewellers unique is their expertise in diamond dealing, as well as their financial services. The company has a rich history of providing exceptional customer service and quality products, which has helped them build a loyal customer base over the years.Services & products
Mortimers Jewellers offers a range of services to their customers, including jewelry repairs, diamond dealing, and financial services. They also have a wide selection of jewelry products, including engagement rings, necklaces, bracelets, and watches. Customers can expect to find high-quality products and services at Mortimers Jewellers, all of which are backed by the company's excellent reputation.Location
Mortimers Jewellers is located at 87 Queen St in Exeter, England. The area is known for its vibrant shopping scene, with a variety of shops and businesses catering to all types of customers. The location of Mortimers Jewellers is easily accessible by public transportation, with the closest options being Exeter Central train station (0.3 miles), Exeter St David's train station (0.9 miles), and the bus station (0.5 miles).Benefits
Customers should choose Mortimers Jewellers over other companies in the same industry because of the company's reputation for excellence. The company has been in business for over 100 years, and has built a loyal customer base through their commitment to quality and customer service. Mortimers Jewellers also offers a wide range of services, including diamond dealing and financial services, which sets them apart from other jewelry companies.Good to know
Customers should be aware that Mortimers Jewellers has strict quality control measures in place to ensure the authenticity and quality of their products. This means that some products may be subject to additional scrutiny before they are sold, but this is done to ensure that customers receive only the best products.Reviews
Customers have consistently praised Mortimers Jewellers for their excellent customer service, quality products, and expertise in diamond dealing. Many customers have also noted that the company's financial services have been extremely helpful when it comes to making major jewelry purchases. Overall, Mortimers Jewellers has a reputation for being a trustworthy and reliable company that always puts their customers first.Amenities
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appraisal service -
credit card payment
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delivery service
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insurance coverage
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customization service
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engraving service
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online shopping
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gift wrapping
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after-sales service
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custom design
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appraisal
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repair
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watch battery replacement
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engraving
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insurance
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delivery
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returns
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on-site parking
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free consultation
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on-site repairs
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polishing
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resizing
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stone setting
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prong tightening
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chain soldering
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clasp replacement
FAQ
What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?
At Mortimers Jewellers, we are committed to ethical sourcing and do not support the trade of conflict diamonds. We only purchase diamonds from reputable suppliers who adhere to the Kimberley Process Certification Scheme, ensuring that our diamonds are conflict-free.Do you offer custom design services for jewellery?
Yes, we offer custom design services for jewellery. Our skilled and experienced designers can work with you to create a unique and personalized piece that meets your specific needs and preferences.What is your pricing structure for repairs?
Our pricing structure for repairs varies depending on the type of repair needed and the extent of the damage. However, we always provide our customers with a detailed quote and seek their approval before proceeding with any repairs.Can you provide references from previous customers who have used your repair services?
Yes, we can provide references from previous customers who have used our repair services. We take pride in our workmanship and customer service and are happy to share feedback from satisfied customers.Does the company offer financing options for diamond purchases?
Yes, we offer financing options for diamond purchases. Our financing options include flexible payment plans and interest-free credit, making it easier for customers to purchase the diamond of their dreams.Reviews
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Kathryn Whitaker
This is a traditional and gracious establishment, who focus on relationship building with clients. Professional and courteous service and they are to be commended. Thank you!
26-05-2023
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Florence Wilce
Mortimers were so kind and helpful in resizing my engagement ring (purchased elsewhere) and helping us chose wedding rings from their selection. Hannah was very knowledgeable and honest with her advice (and very patient too!). It was such a lovely experience. The turnaround time was amazing and we are so happy with everything. Thank you so much!
29-04-2023
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Emma Stenson
Sophie made the most beautiful bangle for me....I was blown away by its simplicity and elegance, it was exactly what I wanted. Customer service and communication from the team has been next to none. Thankyou so much!
29-04-2023
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CERI SMITH
Really friendly helpful staff. Made our visit easy .. Also wheelchair access even in such a little shop
29-04-2023
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Caryl Perry
My family and I have bought some wonderful pieces from this shop. I don’t think you can buy such beautiful pieces anywhere else frankly, but they can be expensive. I also think you will have a difference experience selling jewellery here, unless part exchange. I was asked to take a piece in by my elderly neighbour and was told they had almost identical pieces they can’t shift. (A lovely sapphire and diamond ring). She was disappointed to hear this, and subsequently sold it to another jeweller for £500. I felt an idiot, and felt bad telling her. Has put me off a bit frankly.
29-03-2023
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Emma Holmes
The most amazing antique Jewellers I’m fortunate enough to find an engagement ring small enough! Staff are so attentive, thorough, turned alterations round very quickly have been a pleasure to work with. Will definitely return! Thank you so much Mortimer’s you’ve been a dream just wish I could afford the shop!!
29-01-2023
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Nicola Goldhawk
A charming and welcoming jewellers with great customer service and a variety of beautiful jewellery to suit all tastes and budgets. Would highly recommend a visit to Mortimers if you are in the area.
29-01-2023
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Steve Cotton
Visited this past week and great selection of rings etc but not quite what we were looking for.
29-12-2022
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Rob Sendall
Mortimers has a dazzling (literally) selection of quite exceptional pieces, definitely not the usual high street range but hundreds of period rings, earrings, bracelets and more. The real “jewel in the crown” though is the wonderful Andrea who service has been flawless. I’ve thoroughly enjoyed my shopping experience at Mortimers and can’t recommend them and the lovely Andrea enough. I’ll be back for sure.
29-11-2022
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HELEN BIRTWISTLE
I took an antique 9 carat gold bracelet to the shop to see if they would be interested in buying it. They advised me that they could not resell it, but would be happy to buy it for scrap gold, which they confirmed in writing on the receipt when they offered me £190.00, which I accepted. Only days later I noticed the exact same bracelet was on their website for £1450.00!!! Although I can not prove 100% it was my bracelet, it looked identical and it was a new addition to their stock. I appreciate businesses have to make a profit, but I feel the purchase of my bracelet was made through deception!
29-11-2022
