Mortimer Surgery
Mortimer Surgery is a healthcare facility located in Reading, England. The company provides medical services through a team of qualified doctors. With a focus on healthcare and medicine, Mortimer Surgery is committed to providing quality care to its patients.
Introduction to Mortimer Surgery
Mortimer Surgery has been serving the community for over 30 years, providing top-notch healthcare services to the locals. The company was established with the aim to provide accessible and affordable healthcare to all. What makes this company unique is their commitment to the highest standard of patient care.Services & products
Mortimer Surgery offers a range of medical services, including general consultations, health checks, vaccinations, and travel medicine. They also provide chronic disease management, such as diabetes and asthma, and minor surgeries. Additionally, the clinic offers a range of medical products, including prescription medications and over-the-counter medications.Location
Mortimer Surgery is located at 72 Victoria Rd, Mortimer Common, Reading RG7 3SQ, United Kingdom. The clinic is situated in a quiet and peaceful area of Reading. Nearby, customers can find a variety of shops, restaurants, and cafes. The clinic is easily accessible by public transport, with the Mortimer railway station, the Mortimer bus stop, and the Reading West station all within a few miles.Benefits
Mortimer Surgery is dedicated to providing the best quality healthcare to its customers. The clinic has a team of experienced and friendly doctors who are committed to providing personalized care to each patient. They use the latest medical technology and equipment to ensure accurate diagnoses and effective treatment. The clinic also offers flexible appointment times, including same-day appointments, for the convenience of its customers.Good to know
Customers should be aware that Mortimer Surgery is a private clinic, and fees apply for their services. However, they do offer a range of payment options, including insurance plans and payment plans, to make healthcare more accessible to all.Reviews
Customers rave about the excellent service they receive at Mortimer Surgery. They appreciate the friendly and knowledgeable staff, the high standard of patient care, and the convenient appointment times. Many customers also praise the clinic's clean and modern facilities. Overall, Mortimer Surgery is highly recommended for anyone seeking top-quality healthcare services.Amenities
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appointment scheduling -
online booking
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insurance acceptance
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wheelchair accessible
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parking
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extended hours
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home visits
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same day appointments
FAQ
What is your specialty and are you board-certified in that area of practice?
At Mortimer Surgery, our specialty is general practice. We have board-certified doctors who are trained to provide medical care for a wide range of conditions and concerns.What types of insurance do you accept?
We accept a variety of insurance plans, including but not limited to NHS, Bupa, and AXA PPP. We also offer self-pay options for those without insurance.Can you provide some examples of successful treatments you have provided for similar conditions?
We have successfully treated a range of conditions, including but not limited to respiratory infections, skin conditions, and chronic diseases like diabetes and hypertension. Our doctors work closely with patients to develop personalized treatment plans that address their individual needs.What is your approach to patient care and communication with patients?
At Mortimer Surgery, we prioritize patient care and effective communication. We believe in building strong relationships with our patients and providing compassionate, personalized care. We encourage open communication and work to ensure that our patients are fully informed and involved in their healthcare decisions.What is your availability for appointments and emergency situations?
We offer flexible appointment scheduling, including early morning and evening appointments. We also offer same-day appointments for urgent medical concerns. In the case of emergency situations, we advise patients to call 999 or go to the nearest emergency room.Reviews
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Miss Cazzy Bee
29-04-2023
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Ellie Hillman
The nicest reception team! Honestly never experienced such a nice helpful team. Most doctors receptionists are honestly just terribly rude and act like they don’t want to be there or help. Really go above and beyond and you don’t have to call at 8am to get an appointment either!
28-02-2023
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Craig Henderson
Thank you for service excellence, most grateful to both support staff and medical practioners.
28-02-2023
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Kim Wright
Always so grateful to the reception staff and doctors. So helpful when I have to phone about my elderly mum. Mortimer is fortunate to have such a good doctors surgery. Thank you!
29-01-2023
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Sylvia Smith
What can I say about this Surgery took my son about two months ago to see a doctor which The doctor was so helpful and could see that my son was having problems he prescribed a liquid medicine for my son it’s nearly 2 months on and we still haven’t got it because of the dispensary I’ve been back my self I went in yesterday they said that sort it I’ve been calling dispensary all day and They will not pick up the phone to me you would not let a dog suffer like they’ve let my son suffer you’re disgusting I’ve given you one star you don’t even deserve that
29-10-2022
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david platt
Receptionists are often busy on the phone so best to drop in to the desk to make an appointment if you can. Face mask wearing required.
29-09-2022
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Sam Thorburn
Awful service - unhelpful and unsympathetic - receptionist hung up almost immediately regarding my query with no helpful information or next steps provided - seems they have no interest in patient health or wellbeing - avoid this place where possible.
29-06-2022
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Fran Dickson
29-06-2022
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Kelly Smith
Ive always found that the receptionists are rude. Just phoned up to double check my appointment, one they gave the information, they put the phone down. No goodbye, nothing
29-05-2022
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Kevin Vallins
Online prescription service doesn’t work. The dispensary is rarely open and the pharmacy queues are always long. I now have to go into the surgery twice a month to order and then pick up my prescription, putting myself and others at greater risk from catching Covid-19 and taking up your time for a non urgent process. When will the practice give it’s patients the facility to order their prescription from an online pharmacy that works?
29-05-2022
