Morden Hall Medical Centre

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Reviews

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  Claudia Falci

  Always very effective! 10/10!

  15-05-2023
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  Ida Slack

  I've been with the practice for over 14 years and always managed to get an appointment. The doctors have always been great and helpful.

  29-04-2023
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  stephanie sexyboots

  AWFUL RECEPTIONIST VERY DANGEROUS,

  29-03-2023
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  Sally Wade

  Been trying on and off for 18 months to get a face to face appointment. Tried again today only to be offered a call back next Monday from a doctor. I'm over 65 with high cholesterol and was told at a future health appointment should see my gp asap! If I could afford it would go private think this surgery wouldn't see you if you were gasping your last breath. Wonder who they do actually see in person!

  29-03-2023
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  Andreea Paclea

  Stay away from this center! Everything it's normal for them.

  29-03-2023
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  Kashi Baba

  Wrost GP.

  29-12-2022
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  Ahmet Yusuf

  Very bad practice, keep stopping my meds even though I needed one to survive and others just stopped when I've been on them for ages and was asked today why I'm on two types of pain killers . I'm no Doctor but I'm in pain. Useless phone manners and we are above you attitude.

  29-12-2022
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  Mycroft Sanchez

  They used to be pretty good a decade or so ago when I first joined but now they have clearly taken on far, far too many patients and only care about the money. They even have an abusive 'waiting' message which encourages even more people to sign up which horribly offensive when you are number 22 in the queue! They promise to call you back (rather than see you) but frequently don't bother, even when you chase them up. Most of the receptionists are usually polite but they have a young sounding one who is extremely rude, she once told me when I needs a little advice if i had appendix issue and I quote "there's nobody here that would know anything about that GO TO A&E". How can they employ people like that? Some of the doctors there are OK or even pretty good but there are several to avoid which gives people a poor opinion of everyone if you get one of the poor ones hense giving the good one a bad name. Caveat Emptor.

  29-11-2022
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  Emma king

  Very hard to get though on phone to book appoments there tell u to phone at 8am.but you can't get though be on hold for 40 mins very bad then there put phone down on you so you have phone again and wait another 40 mins very bad not phoning back when doctor said there would trying to phone them be on hold for 35 minutes and then get cut off I think there need to review what's going on because this is very bad!!! Still Bad date is the 11 November 2022 waiting 3 days for doctor to call back when promised that there will call back still waiting 4 dayz on if your ill there don't seem to care and your to ill to get out of the house very disappointed 😞

  29-11-2022
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  GZ AM

  I have been registered with this surgery for past 7 years. I can't just explain how incompetent the admin and support staff are. Only 3 of them are really nice, helpful and the main reason I lasted there so long. They claim to provide online services but really not much happens online. They work towards reducing their services towards non human contact with little success. They employ certain individuals whom due to their age barriers they can't communicate and are very slow to respond. They diverge your questions, don't answer when you ask them where is my test order, or my prescription. They misplace prescriptions and don't understand the meaning of emergency; I don't know how they can claim to be an NHS staff. The idea of nhs staff being caring, understanding loses its stand at this surgery. I really think they should revise who they employ as admin and office manager. One should see how they speak to patients first. Then judge patients reactions. No wonder Nhs is crumbling. I have on numerous occasions seen first hand how they talk or speak to desperately vunerable people. It gives them joy to feel in power and belittle people. And when you react they are quick to put you on the naughty step. There should be a rotten tomatoe Competition surgery, Morden Hall medical will trump it. Awful surgery; please keep your dignity and go elsewhere to feel healthy, and to be able to have a normal life without being belittled by these petty people. Admin staff- extremely rude, abrupt, they easily misplace prescriptions, doctor's notes, referrals and test results from consultants. They don't bother to call you back to help with test results. Most have a sub zero work ethics. Recently they have brought in a couple of admin guy and lady. Whom are work conscious. As for the rest you have to pray before you talk to them and have a ring of garlic around your neck. Doctor's team: I can name 2 or 3 whom go beyond their duty of care in my opinion. I could see past the admin to get an appointment with them. Majority are the worst doctors and exretemely need to go back to their medical training. And you don't want to be dealing with that majority. They just make you worse and there is a lot desired about their patient doctor rapport and how they treat you. They accuse you of being impolite and aggressive - an excessive state of hypocrisy. The practice manager is non existent. They hang up the phone on you and communication is so difficult for them. I wonder if someone has ever shown them a recording of how they interact, their demeanour and tone of voice with patients. Unprofessional , petty and disgraceful. After so many years putting up with this abuse when you answer them back they remove you from the register. In my opinion, find another surgery to go to if you value your health sanity and dignity. They actually made me so much worse with my medical conditions. A lot of delays with very little improvements. I have seen their shortcomings over the years. I have seen so many incidents where their tone of voice addressing patients of certain background or vulnerability less than courteous. They got GOD syndrom. Sign of taking their short comings out on others.

  29-11-2022