Moore Secure Ltd
Moore Secure Ltd is a UK-based company that specializes in security system installation, car security system installation, and fire alarm supply. They are one of the leading security companies in the country and also offer video camera repair services. Their expertise extends to machinery and equipment, electronics, and emergency situations. Moore Secure Ltd is committed to providing top-notch security solutions to their clients.
Introduction to Moore Secure Ltd
Moore Secure Ltd is a security company based in Wilmslow, England. Established in 2005, the company has been providing top-notch security solutions to its customers for over 15 years. What sets Moore Secure apart from its competitors is its commitment to ensuring that its customers feel safe and secure at all times.Services & products
Moore Secure offers a wide range of security services, including security system installations, car security system installations, fire alarm suppliers, and video camera repair services. The company also deals with machinery and equipment for emergency situations. With its expertise in electronics, Moore Secure is the one-stop-shop for all your security needs.Location
Located on Wilmslow Road, Handforth, Moore Secure is at the heart of Wilmslow. The area is known for its abundance of businesses, ranging from restaurants to retail stores. Customers can expect a lively and bustling atmosphere in the area. The company is easily accessible by public transportation, with the Handforth train station, Wilmslow train station, and Styal train station being the three closest options.Benefits
Moore Secure is the go-to company for anyone looking for security solutions. With its years of experience, the company has built a reputation for providing excellent service to its customers. The company's commitment to ensuring that its customers feel safe and secure at all times is what sets it apart from its competitors.Good to know
Customers should note that Moore Secure only uses high-quality equipment to ensure that its customers get the best possible service. The company is also available 24/7 to deal with any emergency situations that may arise.Reviews
Customers have praised Moore Secure for its excellent customer service and attention to detail. Many have also commended the company for its prompt response in emergency situations. Overall, customers have been satisfied with the quality of service provided by Moore Secure.FAQ
Can you provide references or testimonials from previous clients who have used your security services in emergency situations?
Yes, we have numerous satisfied clients who have used our security services in emergency situations. We can provide references and testimonials upon request. Our priority is always the safety and security of our clients and their assets.Do you offer any warranties on your installations?
Yes, we offer warranties on all our installations. Our warranties vary depending on the type of installation and the equipment used. We want our clients to feel confident and secure in their investment with us, which is why we offer warranties to ensure their satisfaction.What is your repair process, and how long does it typically take?
Our repair process involves a thorough assessment of the issue, followed by a diagnosis and repair plan. We use high-quality equipment and technology to ensure the best results. The time it takes to repair an issue depends on the severity of the problem and the availability of parts, but we always strive for a quick turnaround time to minimize any inconvenience to our clients.What types of issues do you commonly fix?
We commonly fix issues related to security systems, such as malfunctioning alarms, faulty cameras, and system integration problems. We also offer repair services for machinery and electronics. Our team of experts is well-equipped to handle a wide range of issues and provide effective solutions.Can you provide customized solutions tailored to my business needs?
Yes, we specialize in providing customized solutions tailored to the specific needs of each client. We understand that every business has unique security requirements, and we work closely with our clients to design and implement a solution that best fits their needs. Our goal is to provide comprehensive security solutions that give our clients peace of mind.Reviews
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Stephen Pomfret
About 18 months ago I asked Moore Secure to remove the burglar alarm controls as I needed work doing in the house. They attended and did an excellent job. I have just had them back to reinstall. I knew it was going to be tricky and Chris who came to install confirmed this. A lesser man would have walked away in tears but Chris persevered and found a solution. 2 excellent experiences and 2 competent friendly people. I can't recommend highly enough.
27-11-2022
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Big S
Positive: Professionalism, Punctuality, Responsiveness
27-07-2022
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James Henshall
Very happy with our alarm and camera system we had installed before xmas. The installation was very neat and tidy and the price was alot cheaper than i expected
27-05-2022
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Brenda Darlington
Excellent service.
27-05-2022
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Usman Ahmed
This place is like run by amateurs who don't care about customer satisfaction . Spent over £1000 on an alarm and within few months started to have problems with it . Spend £100s on service and call outs and still getting problems. Just spent another £108 on a call out for a guy to take a fuse out took him. 5 mins. Alarm kept on going off at night and I didn't even turn it on! Total rip off and they don't have the quality and expertise to back it up.
27-05-2022
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Lewis Roberts
Positive: Professionalism, Value
27-05-2021
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Rebecca Lee
Moore Secure caused damage to our bifold doors on installation, they referred getting the damaged repaired through their insurance company. Dealing with the insurance company was not a pleasant experience, although the damage did get repaired. Throughout all of this the alarm continued to have faults and not work. Moore Secure did respond quickly to sort the ongoing issues out, but they are issues we would not have expected from a brand new alarm system. Whilst waiting for Moore Secures insurance company to contact us, we were very surprised to receive an email from Susan Moore, stating that unless we paid in full, Moore Secure would take further action. As we had not even heard from their insurance company at this point regarding the repair, we replied stating that we would pay all outstanding costs once the damage had been repaired. Moore Secure were not satisfied and demanded payment. So, we felt we were left with no option other than to request that Moore Secure remove the alarm, to which they agreed. The company repaired the doors before Moore Secure came to remove the alarm. Slightly ironic, had Moore Secure waited for the doors to be repaired, we would have paid them. That said, we were very relieved, particularly as the alarm never worked properly the entire time it was installed at our property. A side note also, when the chap came to ‘sell’ the alarm and carry-out an assessment in order to give us a quotation, he brought nothing to show us, other than a brochure. Now I am not complaining about this per se, but just want to make others aware that the brochure does not properly represent the actual size of the panel, which was absolutely massive and looked very outdated. I would like to add that the engineers that installed the alarm (despite damaging the doors), and all subsequent engineers that attended our property, particularly the chap that removed the alarm, were most pleasant and helpful. In stark contrast, dealing with the office was absolutely horrendous.
27-05-2021
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Russski Berry
27-05-2020
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Chris Williams
First class service and product. Engineer professional and helpful. Showed me how yo use the system and programmed it perfectly for our needs. Thanks a million for the excellent installation and fair, reasonable price.
27-05-2019
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Jodie Tyrrell
Polite, courteous and knowledgeable staff. Slight misunderstanding with spec but resolved with fair and acceptable compromise. Good, fair price compared with other quotes. The alarm itself seems to do everything we wanted to give us piece of mind. Engineer (Russell B) extremely conscientious and professional throughout installation. Thank you for a great service.
27-05-2019
