Moore's Cycles
Moore's Cycles is a used bicycle shop located in Twickenham, England. They offer a variety of bicycles for sale and are dedicated to providing their customers with quality products and excellent customer service. Whether you're an experienced cyclist or just starting out, Moore's Cycles has something for everyone. With a focus on shops and shopping, they are committed to being a reliable source for all of your cycling needs.
Introduction to Moore's Cycles
Moore's Cycles is a family-owned business that has been around for over 60 years. The company started as a small bicycle shop in Twickenham, England and has grown into a beloved establishment in the community. What makes Moore's Cycles unique is their commitment to providing high-quality products and services to their customers.Services & products
Moore's Cycles offers a variety of services, including repairs, maintenance, and custom builds. They also sell a wide range of bicycles, from road bikes to mountain bikes, and even electric bikes. Additionally, they have a selection of accessories and parts to enhance the cycling experience.Location
Moore's Cycles is located on London Road in Twickenham, a bustling area with a mix of shops, restaurants, and cafes. The surrounding businesses range from independent boutiques to larger chain stores, and the area is always lively. For those using public transportation, the closest options are Twickenham railway station (0.3 miles), Strawberry Hill railway station (0.6 miles), and Fulwell railway station (0.9 miles).Benefits
Customers should choose Moore's Cycles because of their exceptional customer service, knowledgeable staff, and quality products. The team at Moore's Cycles takes the time to understand each customer's needs and preferences, ensuring that they leave with the perfect bike and accessories for them.Good to know
Customers should be aware that Moore's Cycles specializes in used bicycles, so they may not always have the latest models available. However, their selection of used bikes is extensive and includes many top brands.Reviews
Customers rave about the friendly and helpful staff at Moore's Cycles, as well as the quality of their products and services. Many reviewers mention that they have been loyal customers for years and wouldn't go anywhere else for their cycling needs.Amenities
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helmet
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lock
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repair kit
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test ride
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delivery
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trade-in
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rental
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bike fitting
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spare parts
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accessories
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used parts
FAQ
What is the return policy for bikes purchased from your shop?
At Moore's Cycles, we offer a 30-day return policy for all bikes purchased from our shop. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.How often do you inspect or service the used bikes you sell?
Before selling any used bike, we thoroughly inspect and service it to ensure it is in good working condition. We also provide free tune-ups for the first year after purchase to keep your bike running smoothly.Can you provide information on the bike's history or previous ownership?
Yes, we keep detailed records of all used bikes we purchase and sell. We can provide information on the bike's history and previous ownership upon request.Do you offer any warranties or guarantees on used bikes?
Yes, we offer a 90-day warranty on all used bikes purchased from our shop. This covers any defects or issues that may arise during normal use.What types of accessories or add-ons do you offer for used bikes?
We offer a wide range of accessories and add-ons for used bikes, including locks, lights, racks, baskets, and more. Our knowledgeable staff can help you find the perfect accessories to meet your needs.Reviews
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David Love
My daughter lost the nut from her bike wheel and numerous conversations with the original supplier had got me nowhere. I popped into Moore's this morning on the off chance and they couldn't have been more helpful. Within 2 minutes I had a replacement nut free of charge and a happy daughter. Thanks guys 👏👏
15-06-2023
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Leo Rooki
Stuart was amazing yesterday! Got us back on the road to Bournemouth! Great staff
18-05-2023
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Nicky Smith
Although I eventually got a refund by returning on a second visit and insisting on this with the manager at the Teddington store where they deal with returns, sadly, despite being a loyal customer for many years I feel my latest experience has not met the customer service standards I’ve come to expect. I purchased a Mirider saddle which seemed to have all the bells and whistles but within a few rides I realised it leaked quite badly from the seams gifting me with a very wet ‘rear’ after a few minutes of sitting on it. As this was really unacceptable I reluctantly returned it to the Twickenham store, exercising my right to a return or refund as per consumer rights legislation but the member of staff I spoke with was fairly unpleasant and completely dismissive of the problem and instead offered a trade discount on another saddle. I also contacted the supplier who said: ‘I must admit, our saddles are not sold as waterproof, with that amount of water any saddle will become wet, especially with how much padding is in there.’ Helpfully explaining the sub-standard design and manufacturing of an item used in an outdoor sport! Clearly there is a lesson here in terms of purchasing a saddle. If it does not specifically say it’s waterproof and especially if it has seams - seriously consider buying another brand or design. And ensure you get an undertaking from the retailer/staff about what they will do about it if it leaks before you buy.
18-05-2023
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Tom S
I’ve been getting my bike serviced at moores for years. Always friendly, helpful, generous with their time and do a great job for a good price
18-04-2023
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Sławek Pańszczyk
Great place with a very friendly staff!
18-02-2023
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Piotr Kleimon
18-02-2023
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G C
Bike was previously electric. The Guys removed all unnecessary items and renewed the needful.... I basically (apart from the old handgrips) got a new bike for under £150 Clapping for these guys!!! They got me active again!!! Thanks a whole bunch!!!
18-01-2023
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Matt Allchurch
I’ve been a customer over 10 years and the cycle servicing is always top notch. I had tried a number of other companies prior to settling on Moores and never been disappointed with that decision!
18-12-2022
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adarsh s
I bought Mirider ebike from here and the customer service I received was great and would love to come back future purchases. Thank you guys 🙂
18-12-2022
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Hirday
Many thanks to the amazing staff at Moore's Cycles. They swiftly fixed my brompton after crashing on my way to work today. Very grateful to have them in Twickenham. Special thanks to Johnny :)
18-12-2022