Moonlight Design Ltd
Moonlight Design Ltd is a London-based company that specializes in landscape lighting design and lighting consulting services. They have expertise in the building and construction industry and are committed to providing high-quality services to their clients. Moonlight Design Ltd is dedicated to creating unique and innovative lighting solutions that enhance the beauty and functionality of outdoor spaces.
Introduction to Moonlight Design Ltd
Moonlight Design Ltd is a landscape lighting design company based in London, England. Established over 10 years ago, the company has a wealth of experience in the industry. The company's mission is to create stunning outdoor lighting designs that enhance the beauty and functionality of any outdoor space. What sets Moonlight Design Ltd apart from other lighting design companies is their attention to detail and commitment to customer satisfaction.Services & Products
Moonlight Design Ltd offers a range of services including landscape lighting design, lighting consultations, and installation. Their team of experts works closely with clients to create custom lighting designs that meet their specific needs and preferences. They also offer various lighting products, including LED lights, outdoor fixtures, and more.Location
Moonlight Design Ltd is located on Station Road in the suburban area of London, England. The area is known for its diverse community and local businesses. Customers can expect to find a mix of retail shops, restaurants, and other professional services in the area. The closest public transportation options are the Chingford Overground Station (0.2 miles), the Station Road bus stop (0.1 miles), and the Chingford Mount bus stop (0.2 miles).Benefits
Customers should choose Moonlight Design Ltd because they provide high-quality lighting services that are tailored to their needs. The company's team of experts is dedicated to ensuring that every project is completed to perfection. They use the latest technology and equipment to create stunning lighting designs that transform outdoor spaces.Good to Know
Customers should be aware that Moonlight Design Ltd is focused solely on outdoor lighting design and installation. They do not offer any indoor lighting services.Reviews
Customers have raved about the exceptional service they received from Moonlight Design Ltd. They praise the company's attention to detail, professionalism, and innovative designs. Many clients have remarked that their outdoor spaces have been completely transformed thanks to Moonlight Design Ltd's services.FAQ
What is your experience in landscape lighting design?
At Moonlight Design Ltd, we have extensive experience in landscape lighting design. Our team of professionals has been providing high-quality lighting design services for many years, and we take pride in our ability to create stunning lighting solutions for any outdoor space.Can you provide references or examples of successful lighting projects you have completed?
Yes, we would be happy to provide references and examples of successful lighting projects we have completed in the past. Our portfolio includes a wide variety of projects, including residential and commercial properties, outdoor events, and more.Do you offer consultations for energy-efficient lighting options?
Yes, we offer consultations for energy-efficient lighting options. We understand the importance of sustainability and reducing energy costs, and our team can help you design and implement a lighting plan that is both beautiful and energy-efficient.What is your process for designing and implementing a customized lighting plan for a client's specific needs?
Our process for designing and implementing a customized lighting plan begins with a consultation with the client to understand their specific needs and preferences. From there, our team will create a design plan that takes into account the unique features of the space and the client's desired lighting effects. Once the plan is approved, we will begin the installation process, ensuring that all fixtures and wiring are installed safely and efficiently.What is your pricing structure for landscape lighting design and installation services?
Our pricing structure for landscape lighting design and installation services varies depending on the specific needs of the client and the scope of the project. We offer competitive pricing and strive to provide our clients with the best value for their investment. Contact us for a personalized quote for your project.Reviews
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Madeline Paterson
So helpful, attentive and pleasant. They understood what we wanted and helped us select the right lighting. Thank you.
15-05-2023
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revol148
I bought a light fitting with three globes. The package arrived and sat waiting whilst I found someone to install it - I live in Bristol - electricians have long waiting lists. A month later when the electrician got round to installing it he found that two of the lamps were a collection of shards - not all that surprisingly when glass is put in a small cardboard box and sent by courier. I contacted the company - a free replacement was out of the question as I had left to too late and past their guarantee cut off time - all my fault clearly ! Stuck with a light fitting with only one globe I reluctantly paid £16.92 for a replacement and by instinct I thought I'd buy the replacement one globe at a time as I had already lost all faith with this company. A week later (you've guessed it) the globe arrived in pieces - once again just a glass globe sent in a box without any bubble wrap. I contacted the company again asking perhaps whether they thought of sending a replacement with some bubble wrap this time? A week later the shade arrived double wrapped - result. I then contacted them to pay for the second shade - a further £16.92.A week later the shade arrived in pieces ! (no bubble wrap again).I contacted the company only to be told they were out of stock (I'm not surprised) but they would get back to me when they did. A month later they were in stock and the shade arrived with double layer of packaging. In the 24 years of buying things online I have NEVER had such poor service. In the three months it took to buy online to getting the fitting in full working order on my ceiling I pondered on whether there are certain things which just need to be bought in the flesh rather than through a supply chain starting inevitably in China. The light fitting looks great - I'm just not sure I would willingly go through the headache of using this company ever again.
29-04-2023
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Jean Wanless
When I was looking for this light it was out of stock so submitted my details. Received email to say it was back in and as this website was the best price I had seen I ordered it as soon as I got the email. It was easy to order and was advised that an email would be sent when it was dispatched. Contacted customer service after 4 days as I was still waiting for dispatch email to be advised there was a problem at the warehouse and it had not dispatched. 3 days later I contacted customer services again and spoke to Beth who was really helpful, she looked into issue and contacted me to say it was now with courier. Got a notification from courier to say driver was delayed, light was not delivered and following morning on checking tracking it was on its way back to warehouse. Contacted Beth who ensured this would be sent right back out and gave be a bit of refund for all inconvenience. Got the light the next day. I have given it 4 stars mainly due to Beth, she was fantastic and because of her I will use this sight again. So good to get such great customer service. Well done Beth.
28-02-2023
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Sarah Hutton
I bought two rather expensive pendant lights from this company. There was a delay in hanging them as I’m renovating my house but they looked fine and were kept in the box. When we went to hang them all the connections were bent and so they look really wonky. Must have been a damaged batch but they refused to replace due to it being over 30 days.
29-11-2022
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Michael Doyle
Amazing service. I had a slight hiccup with delivery (no fault of Moonlight Design) and they were incredibly responsive and helped sort it all out. Really pleased.
29-06-2022
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Julie Goodison
Excellent company. I e-mailed them about needing my gorgeous light ASAP, they responded straight away and within 24 hours I had my order. Thoroughly recommended 😊
29-06-2022
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Nichole Biggs
Through no fault of Moonlight Design Ltd our order of a standard lamp arrived in a damaged condition. We were very impressed with both Beth and her team who went above and beyond to arrange a replacement lamp, which my parents are over the moon with. Thank you
29-05-2021
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Nicholas K
Disappointed Asked to purchase a brass screw specific for a lantern we bought as our contractor misplaced it. Came up with an excuse that the supplier was unable to provide. Very hard to believe. Response was find a hardware shop and buy a brass screw(Really) so we can have a mismatch screw to the other 2 lanterns we bought. Will be contacting supplier direct myself.
29-05-2021
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Kelly Mulcahy
I've spoken to multiple people at Moonlight Design over the past year and they are consisently helpful, personable and knowledgeable. So useful to a lighting novice.
29-05-2021
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Lisa Sullivan
Ordered the Tiffany Glass Sullivan Floor Lamp and it is absolutely stunning, it has become in its own right a gorgeous standout feature of the lounge and is often complimented. Beautifully designed and colours. Really pleased with the purchase and the fantastic service and delivery!
29-05-2020
