Mookie Toys
Mookie Toys is a toy and game manufacturer based in Bedford, England. They specialize in creating high-quality toys and games for children of all ages. Their products can be found in shops and shopping centers worldwide. Mookie Toys is committed to providing safe and enjoyable toys that promote creativity and imagination. As one of the leading toy manufacturers in the industry, Mookie Toys continues to innovate and create new products that delight children and parents alike.
Introduction to Mookie Toys
Mookie Toys is a toy manufacturer based in Bedford, England. The company was founded in 1987 and has been producing high-quality toys and games for over three decades. Mookie Toys is unique in that they prioritize fun and creativity in their products, while also emphasizing safety and durability.Services & products
Mookie Toys offers a wide range of products, including outdoor toys, ride-ons, sports equipment, and games. Their products are designed to encourage children to play and explore the world around them. Some of their most popular items include trampolines, swing sets, and ball pits.Location
Mookie Toys is located in Flitwick, a town in Bedfordshire, England. The area is primarily residential, but there are a few small shops and businesses nearby. The town is easily accessible by car and public transportation. The three closest public transportation options are the Flitwick train station (0.7 miles away), Flitwick bus station (0.5 miles away), and Flitwick Leisure Centre bus stop (0.1 miles away).Benefits
Customers should choose Mookie Toys because of their commitment to quality, safety, and fun. The company uses high-quality materials in their products, ensuring that they are durable and long-lasting. Additionally, Mookie Toys regularly tests their products to ensure that they meet safety standards. Most importantly, Mookie Toys' products are designed to be fun and engaging, encouraging children to play and explore.Good to know
Customers should be aware that Mookie Toys' products require some assembly, and instructions are included with each item. Additionally, some of their products may require adult supervision during use, especially for younger children.Reviews
Customers have consistently praised Mookie Toys for their high-quality products, excellent customer service, and commitment to safety. Many reviewers also appreciate the company's emphasis on outdoor play and exploration.Amenities
-
free shipping -
online shopping
-
after-sales service
-
personalization
-
warranty
-
delivery
FAQ
What safety measures do you have in place to ensure that your products are safe for children to use?
At Mookie Toys, we take the safety of children very seriously. We ensure that all of our products comply with strict safety regulations and standards, and we conduct rigorous testing on all of our toys before they are released for sale. We also provide clear age recommendations and safety instructions on our packaging and product information to ensure that our products are used safely.Can you provide information about the materials used in your products and their safety standards?
We use a variety of materials in our toys, including plastics, metals, and fabrics. All of the materials we use comply with strict safety regulations and standards and are regularly tested to ensure their safety. We also work closely with our suppliers to ensure that the materials used in our products are of the highest quality.What is your return and exchange policy?
We offer a 30-day return and exchange policy for all of our products. If you are not satisfied with your purchase for any reason, you can return it to us within 30 days for a full refund or exchange. Please note that the product must be returned in its original packaging and in resalable condition.Can you provide information about the materials used in your toys and their impact on the environment?
We are committed to minimizing the impact of our products on the environment. We use recycled materials whenever possible, and we work closely with our suppliers to ensure that the materials used in our products are environmentally friendly. We also encourage our customers to recycle our products at the end of their useful life.How do you handle customer complaints or concerns about your products?
We take all customer complaints and concerns seriously and strive to resolve them as quickly and effectively as possible. If you have a complaint or concern about one of our products, please contact our customer service team, and we will work with you to find a satisfactory solution.Reviews
-
Jake Davies
Absolutely shocking customer services ruined our little boys birthday with missing item and can't even be bothered to answer their customer service line ......con artists come to mind
20-05-2023
-
Will Hince
Incredibly poor customer service and very poor quality plastic used in some of their products. We purchased the Brecon Multiplay last month and the slide has already cracked. TP Toys/Mookie Toys had zero concerns about the safety of their product and had no interest in providing a replacement. Without even asking how it happened, TP had already doubled down on the old "this isn't a manufacturing fault" chestnut, even though the slide had been delivered in perfect condition.
27-11-2022
-
ShottyPipes LTD
Do not buy from TP toys!!! False advertisements and poor quality products!
27-10-2022
-
TJ Chilcott
V. Friendly and very helpful customer service for missing parts on a TP swing set order. Fingers crossed the parts arrive soon.
27-09-2022
-
Николай Бъчваров
27-05-2022
-
Anthony Chapman
We had a TP swing set delivered in good time. Unfortunately the courier split some of the packages to make handling easier and mislaid two of the parts. Customer services were very helpful and understanding and sent replacements out immediately. Couldn’t have asked for more. Great set - two swings and a button swing. Easy to assemble. My two children love it. Thanks very much.
27-05-2020
-
Liz Richardson
Would honestly give them no stars. Customer service is shockingly bad. They take no responsibility, they contradict their own website and blame others for the errors. They avoid questions they don't like. The slide I purchased to go on Knightswood tower is terribly made and does not seem like it fits at all, even though they insist it does, would like to see if they'd let their own kids go on one of their own products!!
27-05-2020
-
Mark Thurgood
The warehouseman here is always really helpful. I'd had 2plts rejected at previous delivery and the warehouseman was kind enough to take the pallets off, load his load and then put the 2plts back on. He always has the paperwork to hand for the load to be signed for, a real pleasure collecting.from here
27-05-2019
-
PHILIP HEANEY
27-05-2018
-
Megan Othieno
Hideos experience with this company which is actually trading as tp active toys via toys r us! Very misleading and impossible to get hold of. When eventually getting hold of them they are extremely rude and unconcerned with anything I had to tell them! We purchased a tp castle wood play centre (£400) which in fairness went together very well however a part in instructions is again extremely misleading and lead to us putting the play structure up In wrong way to cater for the slide we have! All of this could have been avoid by simply sending me instruction to what I had actually bought instead of combining two alternate ways of putting the slide together one way being the wrong way! My daughter 3rd birthday was completely ruined so I shan't be ordering from yourself EVER again, your staff were awful your instruction were shabby and your service was sickening 😤 Should be allowed to trade, lots of bad feedback is on their Facebook page under the posts section, my only wish was that I had never given my hard earned money to people like you!
27-05-2017
