Montpellier Domestic Appliances Ltd.
Montpellier Domestic Appliances Ltd. is a leading company in the United Kingdom that specializes in providing top-quality domestic appliances to customers. They offer a wide range of appliances, including electronics, electrical appliance wholesalers, and shops & shopping. The company is committed to providing excellent customer service and ensuring that their customers are satisfied with their purchases. With their expertise and experience in the industry, Montpellier Domestic Appliances Ltd. is a trusted name in the market.
Introduction to Montpellier Domestic Appliances Ltd.
Montpellier Domestic Appliances Ltd. is a UK-based company that specializes in providing high-quality domestic appliances to their customers. Founded in 2012, their mission is to make sure that every home in the country has access to modern and reliable appliances. What makes this company unique is their commitment to customer satisfaction and their focus on providing top-notch appliances at affordable prices.Services & products
Montpellier Domestic Appliances Ltd. offers a wide range of electrical appliances, including washing machines, tumble dryers, refrigerators, freezers, dishwashers, ovens, and more. They also offer excellent customer services, including installation, repair, and maintenance services. Customers can expect to receive expert advice and guidance from their knowledgeable staff, who are always happy to help.Location
Montpellier Domestic Appliances Ltd. is located in Tewkesbury Retail Park, which is a bustling shopping destination in the heart of Tewkesbury, England. The area is home to a variety of shops and businesses, including electronics stores, supermarkets, and restaurants. Customers can expect to have an enjoyable shopping experience, with plenty of options to choose from. The company is easily accessible by public transportation, with the closest options being Tewkesbury Retail Park Bus Station (0.2 miles), Ashchurch for Tewkesbury Train Station (1.6 miles), and Cheltenham Spa Train Station (7.6 miles).Benefits
Customers should choose Montpellier Domestic Appliances Ltd. because they offer high-quality appliances at affordable prices. Their excellent customer services, including installation, repair, and maintenance services, make them a one-stop-shop for all of their customers' appliance needs. Additionally, their knowledgeable staff is always available to provide expert advice and guidance, ensuring that customers make informed decisions when purchasing appliances.Good to know
Customers should be aware that Montpellier Domestic Appliances Ltd. only sells appliances within the UK. Additionally, they do not offer international shipping, so customers outside of the UK will not be able to purchase appliances from the company.Reviews
Customers rave about the excellent customer services provided by Montpellier Domestic Appliances Ltd. They appreciate the knowledgeable staff, who are always happy to help with any questions or concerns. Customers also praise the high-quality appliances sold by the company, which are reliable and long-lasting. Overall, customers highly recommend Montpellier Domestic Appliances Ltd. for all of their appliance needs.FAQ
What types of warranties do you offer for appliances?
We offer a variety of warranties for our appliances depending on the product and its manufacturer. Some appliances come with a standard manufacturer's warranty, while others have the option to purchase extended warranties for added protection. The details of each warranty can be found on the product page or by contacting our customer service team.Can you provide recommendations for appliances that meet my specific needs and budget?
Yes, we have a team of knowledgeable and experienced staff who can provide recommendations for appliances that meet your specific needs and budget. Simply provide us with your requirements, and we will recommend products that fit your criteria.Do you have a minimum order requirement?
No, we do not have a minimum order requirement. We cater to all customers, whether they need a single appliance or multiple items for a large project.What is your return policy for defective or damaged items?
We understand that sometimes items can arrive defective or damaged. In this case, we have a straightforward returns policy in place. Customers can return the item within 30 days of purchase for a full refund or exchange. We will also cover the cost of return postage.Can you provide bulk pricing for large orders?
Yes, we offer bulk pricing for large orders. Please contact our customer service team with your requirements, and we will provide a quote based on the quantity of items ordered.Reviews
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lee scott
Waited a month for a replacement fridge freezer. New 1 came damaged door and the shelf wedged in wrong so I can't get it out. Called them to get help and basically told there is nothing wrong to call someone else. It would be 0 🌟 if I could do it.
28-02-2023
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p3u3g3 poultree
Shoddy plastic door handle broke. Can't get spares. Called manufacturer and endless dialogue menus. If you miss anything rhe first time they hang up. Avoid like the plague.
28-02-2023
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Steve Donkin
Spares for my fridge freezer ordered Friday. Arrived 1st thing Monday. Kelly was very helpful and couldnt do enough.
28-02-2023
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Mr Clee
We purchased a new cooker from Currys made by this manufacturer Within a few months we experienced problems with the appliance namely a heat guard inside the top oven for the grill came off also at the bottom of the front of the cooker the white panel started to go rusty I contacted Currys and they automatically transferred me to the Montpelier warranty department I was shocked to be told by the operative that unless it was an electrical problem or a gas leak the rest of the cooker was not covered by warranty which I found unbelievable I contacted the company directly and the lady on the phone instructed me to send photographs of the said problem It is almost 6 months since I did this and I have had no reply or response from Montpelier My advice is to never purchase from this company the products are shoddy poorly made second-rate goods with virtually no warranty offered I should have gone to trading standards now I feel I just want to scrap this shoddy appliance and buy a quality product like I should have done originally I am now going to put this in the hands of trading standards this company needs to be sorted 😡
29-10-2022
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Mark Derry (Electrical Services)
Products absolute rubbish washing machine broke twice in the first two years then had to scrap it as no customer service team just on hold and cut off ,.Oven door fell apart and temperature has a mind of its own had to scrap it .
29-08-2022
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aron bash
Great customer service and very reasonable prices for replacement parts
29-08-2022
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hannah jackson
Dear all potential buyers of Montpelier. I have not come across a company that is so unhelpful and impotent in the after sales department as this one.The cooker we bought was a MR91 GOK 90cm gas range. It had a two year warranty. During the months it was used, the cooking of food in the oven was adequate, but far from satisfactory. Finally I decided to take two separate internal readings for the oven, it read 120 C, at this point, the oven dial was set at 180 C. This was for a period of half an hour. Clearly there was a substantial discrepancy in the readings. It took literally 5 hours to bake potatoes, even browning food was a big problem. In" hindsight "I should have contacted them much earlier. Still, they would not have come out, being classed as a commercial establishment. We are a special needs care home in the Scottish borders and wanted a cooker that was large, but not commercial, as costs for these cooker's maintenance are much higher. As this was a small family/assisted living run establishment, it was assumed the domesticated environment would be looked upon as such. I contacted "Appliances direct" where it was bought from, where they did try to help, however the final decision came from "Montpelier" not to help. It has taken a lot of time and effort to get some help for our "special residents" who deserve better treatment than they have been given It seems to me once one has parted with hard earned money, there is little, or in this case, no intervention from" a "reputable" company such as Montepelier" Shameful company behaviour, I would much rather have praised the company on their behalf. Kind regards, Adam.
29-07-2022
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Raymond Rodgers
Bought an oven and hob from Montpellier. The hob failed after less than 2 years and the replacement hob lasted less than 1 year. Asked them to fix the new hob given that it failed so quickly, but they refused as it was out of the 2 year warranty period.
29-06-2022
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VINCENZA DERAMO
This company's customer service is non existent. When my washing machine developed a major fault after only 9 months i discovered they had no authorized repairers in my area. so then i was told by the sales person she would have to speak to management about a new replacement and that was the last I heard from them. i finished up going back to the retailers for a refund as i wasn't happy about no local authorized engineer and not hearing back from them. i felt sorry for the retailer as Montpellier were not honoring their warranty. I was also told y e-mail the item was made in Italy when in fact it was made in China. Don't touch with a barge pole springs to mind.
29-06-2022
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Pete Broadhead
STAY AWAY. THESE APPLIANCES AND THE COMPANY ARE AN ABSOLUTE JOKE. WAITED LAST YEAR FOR 3 MONTHS TO GET MY OVEN FIXED. SAME PROBLEM AROSE 6 MONTHS LATER , ENGINEER CAME OUT VERY QUICKLY......NEEDED TO ORDER A PART.......STILL WAITING WEEKS LATER AND THE PARTS DEPARTMENT APPARENTLY DONT HAVE A CONTACT NUMBER.......REALLY????? CUSTOMER SERVICE IS ABYSMAL. NO-ONE THAT WORKS THERE CARES ABOUT THE CUSTOMER. COMMUNICATION IS NON EXISTENT. THE PEOPLE IN CHARGE OBVIOUSLY DO NOT CARE. STAY AWAY. STAY AWAY. STAY AWAY. STAY AWAY.
29-06-2022
