Credit Unions

Moneywise Credit Union

Moneywise Credit Union is a financial institution that provides credit union services to its members. Based in Newcastle upon Tyne, England, Moneywise Credit Union offers a range of financial services to help its members manage their money wisely. As a credit union, Moneywise Credit Union is owned and controlled by its members, who benefit from competitive rates and personalized service. Whether you need a loan, savings account, or other financial product, Moneywise Credit Union is committed to helping you achieve your financial goals.

Introduction to Moneywise Credit Union

Moneywise Credit Union has been in operation since 1991 and is located in the heart of Newcastle upon Tyne, England. The company's primary purpose is to provide financial services to its members while promoting financial literacy and responsibility. What makes Moneywise Credit Union unique is that it is a credit union, which means that it is a not-for-profit organization owned and operated by its members, rather than by shareholders or investors.

Services & Products

Moneywise Credit Union offers a wide range of financial services to its members, including savings accounts, loans, mortgages, and insurance products. The company's loan products include personal loans, car loans, and home improvement loans, all at competitive interest rates. Members can also take advantage of the company's online banking services, which allow them to manage their accounts from anywhere.

Location

Moneywise Credit Union is located on Shields Road in Newcastle upon Tyne, a bustling and diverse area that is home to a variety of local businesses and shops. The area is well-served by public transportation, with several bus stops located within walking distance of the credit union. The nearest Metro station is Byker, which is approximately 1 mile away. Other nearby transportation options include the Chillingham Road and Walkergate train stations.

Benefits

One of the primary benefits of choosing Moneywise Credit Union over other financial institutions is that the company is owned and operated by its members, which means that all profits are returned to the members in the form of better rates and lower fees. Members also have access to personalized service and financial education resources to help them make informed decisions about their finances.

Good to Know

One thing that customers should be aware of when working with Moneywise Credit Union is that membership is limited to certain groups of people, such as those who live or work in the Newcastle upon Tyne area. However, the credit union welcomes anyone who meets the eligibility criteria to join and take advantage of its services.

Reviews

Customers have consistently praised Moneywise Credit Union for its friendly and helpful staff, competitive rates, and commitment to financial education. Many reviewers note that they appreciate the personalized service they receive at the credit union and the sense of community that comes with being a member.

Amenities

atm
online banking
mobile banking
loan services
investment services
financial planning
insurance services
credit card services
cash management services
bill payment services

FAQ

What interest rates do you offer on savings accounts and loans?

We offer competitive interest rates on both savings accounts and loans. Our rates vary depending on the type of account or loan, as well as other factors, but we strive to offer rates that are attractive to our members. You can find more information about our rates on our website or by speaking with one of our representatives.

Can you explain the eligibility requirements for becoming a member of your credit union?

To become a member of our credit union, you must meet certain eligibility requirements, such as living or working in a certain area or being employed by a specific company. Our membership criteria are designed to ensure that we serve our community and provide access to financial services to those who need it most. You can find more information about our eligibility requirements on our website or by contacting us directly.

What types of services do you offer, such as mobile banking or investment advice?

We offer a variety of services to meet the financial needs of our members, including mobile banking, online banking, investment advice, and more. Our goal is to provide convenient and accessible financial services that help our members achieve their financial goals. You can find more information about our services on our website or by speaking with one of our representatives.

How do you ensure the security of my personal and financial information?

We take the security of our members' personal and financial information very seriously. We use a variety of security measures, such as encryption and firewalls, to protect member data from unauthorized access or use. We also regularly monitor our systems and procedures to ensure that they meet the highest standards of security and compliance. You can find more information about our security measures on our website or by contacting us directly.

What fees do you charge for your services and how do they compare to other credit unions and banks?

We strive to offer competitive fees for our services and products, and we regularly review our fee schedules to ensure that they are fair and reasonable. Our fees may vary depending on the specific service or product, but we always aim to be transparent and upfront about any fees we charge. You can find more information about our fees on our website or by speaking with one of our representatives. We also encourage you to compare our fees with those of other credit unions and banks to make an informed decision.

Reviews

Steven Lee

22-05-2023
Kelly Scott

29-01-2023
omo itiose

29-01-2023
Mark Playforth

Your older app worked fine I could see my balance and transfer when I needed to,now I can't do either,I cant see the point in having an account anymore if you can't do the basics.

29-01-2023
Tammie Barclay

It says online your open but every time I ring its saying ring back at 10:30am I have been trying to phone for over a week, are yous open or not?

29-12-2022
Melanie Scott

Been trying to ring the office for 3 working days now and it's as if the phones are off the hook I have emailed and I've been ignored aswell not a happy customer I understand its a busy time of the year but still expect some acknowledgement.

29-12-2022
Mike W

OK, I so much want to be positive here. I truly believe the idea of a local credit union that understands the needs of the community around it should be supported in any way possible. Moneywise advertised itself as an alternative to loan sharks, claiming to offer loans at far lower interest rates. However, this is dependant on whether you are accepted or not. In my case, I used to own my own business. My shop would make several hundered pounds a day. That was until I had a stroke ten years ago. Now things are a lot different. I don't have to disposable income I once had. However, I have made sure I paid any debt in full, on time (usually earlier). Because of this I have a perfect 32 year payment history of credit. Combined with being a member of Moneywise for around 8 months, saving with them every month, I thought I'd be an ideal customer. When a family emergency occurred, we thought we'd apply for a loan. During the process, they got my date of birth wrong and then took two weeks to decide I wasn't eligible for the loan. Well, that's their decision, but what it does show is that no matter how well you've maintained repayments over the years, and no matter what you've been through in the process, you still can't rely on Moneywise to help you out in an emergency. It also really doesn't help when the lady dealing with your complaint admits they made a mistake but can't do anything about it now. I guess the only people you can rely on are the doorstep lenders.

29-10-2022
Pauline Hume

Always friendly and nothing is too much trouble from the staff at Byker shop. Great way to save money as you can put in as much or as little as you want. I pay by direct debit which is a godsend.

29-05-2022
Tom Jones

Wouldn't bother with these if your self employed. Can't do anything with them other than save unless your on a payroll with payslips etc. Better off saving with your bank.

29-05-2022
Bernadett Gnotek

Very rude customer service

29-05-2022