Moncler
Moncler is a clothing and fashion company located in London, England. They offer a wide range of clothing options for men, women, and children, including baby clothing and jeans. Moncler can be found in department stores, boutiques, and clothing stores throughout the United Kingdom. With a focus on quality and style, Moncler is a go-to destination for fashion-conscious shoppers.
Introduction to Moncler
Moncler is a luxury fashion brand that was founded in 1952 in France. The company's primary focus is on designing and manufacturing high-end clothing and accessories for men, women, and children. Moncler is known for its unique blend of fashion and functionality, as their products are often designed for outdoor activities such as skiing and mountaineering. The company's signature product is the down jacket, which is designed to provide warmth and protection from the elements.Services & products
Moncler offers a wide variety of products, including jackets, coats, sweaters, pants, and accessories such as hats, scarves, and gloves. The company's clothing and accessories are designed to be both fashionable and functional, with a focus on high-quality materials and craftsmanship. Moncler also offers a range of children's clothing, including jackets and accessories.Location
Moncler's flagship store is located on the second floor of Harrods, one of London's most iconic department stores. The store is situated on Brompton Road, which is known for its high-end shopping and luxury boutiques. The area is also home to a variety of restaurants, cafes, and bars, making it a popular destination for both locals and tourists. The closest public transportation options to the store are Knightsbridge Underground Station (0.1 miles), South Kensington Underground Station (0.7 miles), and Victoria Train Station (1.4 miles).Benefits
Customers should choose Moncler because of the company's commitment to quality and craftsmanship. Moncler's products are made from high-quality materials, ensuring that they are both durable and stylish. Additionally, the company is known for its unique blend of fashion and functionality, making their products a great choice for outdoor activities. Finally, Moncler's reputation as a luxury brand means that customers can expect exceptional service and attention to detail.Good to know
Customers should be aware that Moncler's products are priced at the higher end of the market, reflecting the company's commitment to quality and luxury. Additionally, the company's focus on outdoor activities means that some of their products may be less suitable for everyday wear.Reviews
Customers have praised Moncler for their high-quality products and attention to detail. Many customers have commented on the durability and warmth of the company's down jackets, making them a popular choice for outdoor enthusiasts. Additionally, customers have noted the exceptional service provided by Moncler's staff, who are knowledgeable and attentive to customers' needs.Amenities
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online shopping -
delivery service
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credit card acceptance
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gift cards
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returns
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personal shopping
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in-store pickup
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parking
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extended hours
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alteration service
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loyalty program
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designer labels
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boutique experience
FAQ
What types of baby clothing do you offer?
We offer a range of baby clothing including onesies, jackets, pants, and accessories like hats and mittens.Can you provide information about the materials used in your baby clothing?
Our baby clothing is made from high-quality materials such as cotton, wool, and polyester. We prioritize using materials that are comfortable and safe for babies to wear.What is your return policy for baby clothing purchases?
We accept returns on unused and unwashed baby clothing within 30 days of purchase. Customers must provide proof of purchase and the item must have all original tags and packaging.What sizes of jeans do you carry and how often do you restock inventory?
We carry a range of sizes for jeans, from petite to plus sizes. Our inventory is restocked regularly, but we recommend checking with our store for specific availability.What is the return policy on jeans that do not fit or are damaged?
We accept returns on unwashed and undamaged jeans within 30 days of purchase. Customers must provide proof of purchase and the item must have all original tags and packaging. Damaged items will be evaluated on a case-by-case basis.Reviews
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Tom Adams
I agree with all the below reviews. Customer service at this store is embarrassingly poor. I bought some items online and was told to come to the store collect. They made me wait outside in the cold for 10 minutes because the store was “so busy”- there were 5 people inside tops. When I finally got into the store they were equally as dismissive and rude despite being a paying customer. Would not visit again.
27-01-2023
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Julie Thornton
27-01-2023
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Smoking Popes
This morning I read a great article in the Wall Street Journal on how Remo Ruffini is bringing the brand forward. This afternoon I visited Moncler in London and had the first poor experience in many years of shopping at Moncler around the world. It should not take 30 minutes for a line of 5 to enter the store, half of which we’re wearing Moncler clothing, myself included, and one behind me who was wearing Moncler and had an appt scheduled 20 minutes prior, all of us freezing in the weather. I hope Mr. Ruffini understands that his customers are important, and the stewards of his company should not be treated so poorly at a flagship location in London. It was not overly crowed inside and the small line was unnecessary and insulting given how much we have spent at Moncler (which should have been obvious given what we were wearing), and intended to spend again. My wife and I decided to leave while we stood at the very font of the line, just like several others before us. We won’t be back.
27-12-2022
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kotryna mankauskaite
Horrible customer service
27-10-2022
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MS GARHROPA
27-05-2022
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zev sampson
Why is it no one is able to pick up the phone terrible customer service you do NOT deserve any customers one gets a far superior service from Primemark
27-05-2022
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Giannis K
Friendly staff. Some stock issues but generally good.
27-05-2021
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Conor Walsh
Love to shop here Great service and top selection
27-05-2020
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Jane Dong
Poor customer service attitude. One of the ladies was carrying herself very highly and was not willing to help us out.
27-05-2020
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Durrant Scott
27-05-2019
