Monarch Dry Cleaners
Monarch Dry Cleaners is a household services company based in Chelmsford, England. They specialize in dry cleaning and laundromat services, providing high-quality cleaning for all types of clothing and fabrics. With a commitment to customer satisfaction, Monarch Dry Cleaners is the go-to choice for anyone in need of professional and reliable household services.
Introduction to Monarch Dry Cleaners
Monarch Dry Cleaners is a family-owned company that has been in business for over 20 years. The company was founded with the purpose of providing high-quality dry cleaning and laundry services to the local community. What makes Monarch Dry Cleaners unique is their commitment to using eco-friendly and sustainable practices in their operations.Services & products
Monarch Dry Cleaners offers a range of services including dry cleaning, laundry, and alterations. Customers can also purchase laundry detergents and fabric softeners from the company. They specialize in handling delicate fabrics and offer same-day service for urgent orders.Location
Located at 9 Havengore in Springfield, Chelmsford, Monarch Dry Cleaners is situated in a bustling commercial area. Customers can expect to find a variety of businesses in the area including restaurants, cafes, and retail shops. The area is well-connected with public transportation options including the Springfield Park and Ride, the Chelmsford Bus Station, and the Chelmsford Train Station, all within a 3-mile radius.Benefits
Monarch Dry Cleaners is committed to providing customers with high-quality services at affordable prices. They use eco-friendly practices in their operations and strive to minimize their impact on the environment. Their staff is highly trained and experienced in handling delicate fabrics and providing excellent customer service.Good to know
Customers should be aware that Monarch Dry Cleaners does not offer pickup and delivery services. However, they do have convenient operating hours and offer same-day service for urgent orders.Reviews
Customers have praised Monarch Dry Cleaners for their excellent customer service, attention to detail, and high-quality services. They are known for their prompt and efficient service and their commitment to using eco-friendly practices. Overall, customers have had a positive experience with the company and highly recommend their services.Amenities
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free pick-up -
free delivery
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alterations
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stain removal
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pressing
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hanging service
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leather cleaning
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suede cleaning
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wedding gown preservation
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curtain cleaning
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drop-off service
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pick-up service
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parking
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air conditioning
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heating
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seating area
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card payment
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cash payment
FAQ
Do you offer pickup and delivery services?
Yes, we offer pickup and delivery services for our customers. You can schedule a pickup and drop off time that is convenient for you.What is your turnaround time for cleaning and pressing?
Our standard turnaround time for cleaning and pressing is 2-3 days. However, we also offer same-day and next-day services for an additional fee.Do you have machines available in various sizes and capacities?
Yes, we have machines available in various sizes and capacities to accommodate different types and sizes of clothing and linens.Is there a loyalty or rewards program for frequent customers?
Yes, we offer a loyalty program for frequent customers. You can earn points for each service you use, and these points can be redeemed for discounts on future services.Are there any additional services offered, such as dry cleaning or alterations?
Yes, we offer additional services such as dry cleaning, alterations, and repairs. We strive to provide a full range of household services to meet our customers' needs.Reviews
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Stephen Gritz Gritz
Been going here for years-it was 2 minutes to 3pm on saturday and a very rude woman behind the counter said not excepting anymore dry cleaning,i said there's 2 minutes to go before you are shut,she replied take it somewhere else-to be honest there dry cleaning has gone down hill aswell so will not be returning😡
27-04-2023
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Keith Corry
Tried to collect some curtains. Apparently collecting is only until 3pm?! Apparently it “says it on the door.” What a joke. I only pay full price after 3pm, so there’s an impasse there. A complete wasted journey bearing in mind I checked OPENING TIMES prior to attending. Lucky we’re not approaching a cold snap…oh wait.
27-03-2023
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Sheron Williamson
Local and convenient.
27-03-2023
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Rob Wilson
The dryers are an absolute joke... I paid £5 for 30mins and the drum at the end was slightly warm(think tepid tea) and items were NOT dry... Total rip off... Used to be very good for drying where you virtually burnt yourself on the drum taking items out whereas now i don't think the drum would melt an ice cube!! If you want to dry your clothes go elsewhere
27-12-2022
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michelle wiggins
One of the worst!! Bad manners and service with an attitude. Not even clean Never has change even though you are using it in their machines
27-12-2022
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nicholas long
After using this dry cleaners for years it came as a massive surprise when an item of clothing had been damaged whilst in their care and then what unfolded thereafter. - they put a pin through a silk scarf to identify it, this then 'laddered' the entire scarf. - they attempted to fix the item with some kind of mesh which unfortunately didn't work. - the item is out of stock as it was a collaboration and that means authentic items are being sold at higher than the retail cost. - they offered to replace the item but wanted to source the item themselves and found one via a website called Vinted. They couldn't authenticate that as real and were allusive with the proof of purchase. - the manager of the shop (Janet) and the owner (Nigel) were rude, abrupt and generally difficult to deal with. Ultimately I've had to take back the original item in it's damaged state and will be seeking damages via the small claims court. I've never been subject to this kind of customer service when it was clearly an issue on their part. DO NOT USE!
27-05-2022
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Nigel Meeking
Very friendly and helpful staff. Value for money if your washing machine explodes!! The place to go ☺️
27-05-2022
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czeslaw porwisz
All ok, helpful staff
27-05-2022
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Sandy Trott
Great service, friendly staff.
27-05-2022
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Marius Popa
Used to go there quite often, but today I went to dry only 4 towels. After 28 minutes on high temp the towels were still wet and told the lady that it seems to be a problem, as last week I dried more that than in 20 min. She was not willing to even check if it was a problem and insisted that it’s normal. It was not the first time I used their driers and I never had this problem. I can even understand that faults can happen. I do t see a reason why the lady working there should be rude and dismissive. I wasted half an hour and my money only to go home with the towels still wet
27-05-2022
