Featured image
Wheelchair Rental Services

Mobility Matters

Mobility Matters is a company based in Leeds, England that provides wheelchair rental services. Their focus is on offering high-quality healthcare and medicine solutions to their customers.

Introduction to Mobility Matters

Mobility Matters is a company that provides wheelchair rental services in Leeds, England. The company was founded with the purpose of improving the mobility and quality of life of individuals with disabilities. What makes Mobility Matters unique is their dedication to providing personalized service to each customer, ensuring they receive the equipment and assistance they need to enjoy independence and freedom.

Services & Products

Mobility Matters offers a variety of rental equipment including manual wheelchairs, electric wheelchairs, and mobility scooters. They also provide other mobility aids such as crutches and walking frames. In addition to rentals, the company offers repair services for mobility equipment.

Location

Mobility Matters is located on Dib Lane in Grange Park, a residential area in Leeds. The area is home to many small businesses and local shops, providing a quaint and cozy atmosphere. Customers can expect to experience a friendly and welcoming environment when visiting Mobility Matters. The nearest public transportation options include the Grange Park Road bus stop (0.1 miles), the Oakwood Lane bus stop (0.3 miles), and the Roundhay Road bus stop (0.5 miles).

Benefits

Customers should choose Mobility Matters because of their commitment to providing excellent service and high-quality equipment. The company's personalized approach ensures that each customer is provided with equipment that meets their specific needs and requirements. The repair services offered by Mobility Matters also provide peace of mind to customers who rely on their mobility equipment on a daily basis.

Good to Know

Customers should be aware that Mobility Matters only provides rental equipment, and does not sell equipment. Additionally, the company requires a deposit for all rentals, which is refunded upon the return of the equipment in good condition.

Reviews

Customer reviews of Mobility Matters consistently praise the company for their friendly and knowledgeable staff, as well as the high-quality equipment provided. Many customers appreciate the personalized approach taken by the company, which ensures that their specific needs are met. Overall, Mobility Matters is highly recommended by its customers.

Amenities

  • amenity
    wheelchair
  • amenity
    delivery
  • amenity
    pickup
  • amenity
    ramp access
  • amenity
    elevator access
  • amenity
    insurance accepted
  • amenity
    online booking
  • amenity
    free consultation
  • amenity
    wheelchair repair
  • amenity
    wheelchair modification
  • amenity
    mobility training
  • amenity
    wheelchair accessories
  • amenity
    battery replacement
  • amenity
    accessible parking
  • amenity
    home visit
  • amenity
    credit card payment
  • amenity
    cash payment

FAQ

What types of wheelchairs do you offer for rental?

We offer a variety of wheelchairs for rental including manual, electric, and transport wheelchairs. Our manual wheelchairs are available in both standard and lightweight models.

What is the rental period and cost for your wheelchairs?

Our rental periods vary depending on the customer's needs, but typically range from daily to monthly rentals. Our costs also vary based on the type of wheelchair and rental period. Please contact us for specific pricing information.

Do you offer delivery and pickup services for the wheelchair rentals?

Yes, we offer both delivery and pickup services for our wheelchair rentals. We can deliver to a customer's home, hospital, or other location for a small additional fee.

What is your policy on maintenance and repairs for the rental wheelchairs?

We ensure that all of our rental wheelchairs are in excellent condition before renting them out. If any maintenance or repairs are needed during the rental period, we will take care of them at no additional cost to the customer.

Is there a deposit required for the rental wheelchair, and if so, what is the amount?

Yes, we require a deposit for our rental wheelchairs. The amount varies depending on the type of wheelchair and rental period, but typically ranges from £50 to £100. The deposit is fully refundable upon the return of the wheelchair in good condition.

Reviews

  • Dorothy Murfin

    a pleasure to deal with a company that cares these days. second scooter from mobility matters goes like a dream all staff very helpful - thank you very much

    29-01-2023

  • Dave Adams

    Paul sold us a scooter less than a week later the wheel was wobbly and he sent his engineer put and told him to blame is for it to make is pay the engineer has no qualification he is a painter he was very honest with us told that his boss told him to pin it on us got a second scooter as a replacement and still does not work supposed to be a Ex display model what a con stay away from Paul he is a con man

    29-01-2023

  • Paul Danby

    Run by a Conman, No onsite engineer as the so called mechanic has NO qualifications to repair scooters as his trade is Painting and decorating, Overpriced second hand scooters, has no after sale responsibility, should be shut down and sued for conning those in need, you go with finance and end up paying nearly double the asking price, of which you can buy a new one for, a total sham and con. I had a repair that needed doing and ended up straining myself by fixing the problem of which has the scooter running great, no thanks to Paul & co, as they were told what to do and totally ignored me.

    29-08-2022

  • Tarin Maria

    Purchased a wheelchair from this shop, very friendly and clearly want to keep customers, even organised delivery of my wheelchair as I was unable to go and pick it up for a while.

    29-05-2022

  • Paula Calvert

    AVOID AVOID AVOID Bought a mobility scooter (overpriced but just wanted something urgently so we could have days out as struggling to walk) for my terminally ill partner in July 2020. Was advised at the time of purchase that the scooter would be bought back less 20%. Tried to do this and was told by the owner to sell it privately as he would not buy the scooter back. When I said that was not the agreement he replied that we are in lockdown - we bought the scooter in lockdown!!!! Absolute joke. Don’t waste your money or time, just go somewhere more reputable. If I could of given a minus rating I would of done, one star is way too much

    29-05-2021

  • denny patterson

    Very good service, all questions answered, demonstration given very polite and helpful people, I would recommend them to anyone who needs help with their moblility excellent service

    29-05-2021

  • Peter Shipp

    Bought a scooter a few months ago and it’s been absolutely fantastic. They have been very helpful and gave excellent customer service, you definitely feel like they look after you and your needs. Would highly recommend them.

    29-05-2021

  • Neil Ripley

    First class service from start to finish. Ordered a light weight wheel chair so my carer and children can lift it in and out of the car easier. Speedy delivery of product and I am 100% satisfied with my purchase. I will use them again and recommend this seller.

    29-05-2021

  • Lensey Burgess

    I brought a scooter from this company in January 2020 and i was told the scooter was an ex display model and only a year old, but really it was a 6 year old scooter which i found out later off another company when it broke down...i have had nothing but trouble with this scooter and have put a lot of money into repairs on it...they are nothing but rip off merchants and i would advise people to stay away from this company they sold me a load of rubbish.

    29-05-2021

  • Carol La Camera

    Thank you Paul for my refund

    29-05-2021