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Wheelchair Stores, Wheelchair Rental Services

Mobile Mobility

Mobile Mobility is a healthcare and medicine company based in Leicester, England. They specialize in providing wheelchair stores and rental services to their customers. With a focus on mobility and accessibility, Mobile Mobility is dedicated to improving the quality of life for those in need.

Introduction to Mobile Mobility

Mobile Mobility is a company based in Leicester, England that specializes in providing wheelchair rental services and selling wheelchair products. The company has been in operation for over 10 years, with a mission to help those in need of mobility assistance. What sets Mobile Mobility apart is their dedication to providing personalized and knowledgeable customer service to each of their clients.

Services & Products

Mobile Mobility offers a wide range of products and services, including manual wheelchairs, electric wheelchairs, mobility scooters, and wheelchair accessories. They also provide wheelchair rental services for short-term or long-term needs, including rental for events. Additionally, they offer repairs and maintenance services for wheelchairs.

Location

Mobile Mobility is located in Blaby Industrial Park, in the town of Blaby, in Leicester. The area is known for its mix of residential and commercial properties, with a variety of businesses such as restaurants, shops, and offices. The closest public transportation options are the Leicester train station (5.7 miles away), the Narborough train station (1.9 miles away), and the Blaby bus station (0.5 miles away).

Benefits

Customers should choose Mobile Mobility because of their commitment to providing exceptional customer service. They take the time to listen to their clients' needs and offer personalized solutions. Additionally, they have a wide range of wheelchair products and rental options to choose from, making it easier for customers to find the right fit for their needs.

Good to know

Customers should be aware that Mobile Mobility requires a deposit for their rental services, which is refunded upon return of the rented item. Additionally, they offer delivery and pickup services for an additional fee.

Reviews

Mobile Mobility has received positive reviews from their customers, with many praising their knowledgeable and friendly staff, as well as their wide range of products and services. Customers appreciate the personalized attention and care they receive when working with Mobile Mobility.

FAQ

What is your return policy on wheelchairs and what is the process for returns or exchanges?

Our return policy on wheelchairs allows for returns or exchanges within 30 days of purchase, as long as the item is in its original condition and packaging. Customers must contact us to initiate the return or exchange process and we will provide instructions on how to proceed.

Do you offer financing options for the purchase of wheelchairs?

Yes, we offer financing options for the purchase of wheelchairs. Customers can apply for financing through our website and we work with a third-party financing company to provide options that fit the customer's needs.

Do you offer delivery and pickup services for the wheelchair rentals?

Yes, we offer delivery and pickup services for our wheelchair rentals. We will arrange a time and location that is convenient for the customer and ensure that the wheelchair is delivered and picked up on time.

What is your policy on maintenance and repairs for the rental wheelchairs?

We provide maintenance and repairs for our rental wheelchairs at no additional cost to the customer. If the wheelchair is in need of repair, the customer should contact us and we will send a technician to assess and repair the wheelchair as needed.

Is there a deposit required for the rental wheelchair, and if so, what is the amount?

Yes, we require a deposit for our rental wheelchairs. The amount of the deposit varies depending on the type of wheelchair being rented, but typically ranges from £50-£100. The deposit is refunded to the customer when the wheelchair is returned in good condition.

Reviews

  • Margaret Toon

    Excellent service and the person who serviced my scooter was a true professional thank you.

    29-10-2022
  • Lee Wilson

    Very helpful staff and the advice was spot on to the problem with the mobility scooter

    29-08-2022
  • SANDRA JACKSON

    Just purchased a new mobility scooter, nothing was too much trouble. Used this shop a few times due to the excellent customer service we always receive. 5 stars is not enough.

    29-07-2022
  • Catherine Moore

    Can not fault... they let me test out some scooters.. friendly staff.. found what I needed. Thankyou very much!.

    29-05-2022
  • Sheila Spencer

    Excellent service From reporting fault of my reclìner chair to finding problem and ordering new part from manufacturer took only just 24hrs. Lovely friendly staff

    29-05-2022
  • Amanda Bonsel

    Took my mum to look at chair lift lovely customer service came next day was great service would recommend to shop great as well

    29-05-2022
  • Ann Lewis

    Very helpful staff

    29-05-2020
  • Glen Chawner

    Very helpful and friendly

    29-05-2020
  • Paul M

    Picked what i wanted ,they delivered same day. Brilliant

    29-05-2020
  • Marilyn Blackburn

    Very helpful.

    29-05-2019