Mobelaris
Mobelaris is a furniture and interior design company based in London, England. They specialize in creating high-quality furniture for bedrooms and offices, and have a range of products available in their stores. As furniture makers, they take pride in their attention to detail and commitment to quality. In addition to their furniture stores, Mobelaris also offers interior design services to help customers create the perfect space. Their shops are a great destination for anyone looking for beautiful and functional furniture.
Introduction to Mobelaris
Mobelaris is a furniture and interior design company based in London, England. Founded in 2015, the company's purpose is to provide customers with high-quality and unique furniture pieces that can elevate the look of any space. What makes Mobelaris unique is its focus on creating bespoke pieces that are tailored to the customer's needs and preferences.Services & products
Mobelaris offers a wide range of services, including furniture making, interior design, and bespoke furniture pieces. Customers can browse through the company's collection of bedroom furniture, office furniture, and other interior design items. The company also offers a custom furniture service, where customers can work with the Mobelaris team to create a unique piece of furniture that perfectly fits their needs and style.Location
Located in London's bustling West End, Mobelaris is situated in an area known for its high-end shops and shopping experiences. Customers can expect to find a variety of luxury fashion boutiques, designer stores, and upscale restaurants in the area. The company is conveniently located near several public transportation options, including the Oxford Circus, Great Portland Street, and Regent's Park tube stations.Benefits
Customers should choose Mobelaris for its commitment to creating unique and high-quality furniture pieces that are tailored to their needs. The company's bespoke furniture service is especially valuable, as it allows customers to create a one-of-a-kind piece that perfectly fits their space and style. Additionally, Mobelaris' focus on sustainability and eco-friendly materials sets it apart from other furniture makers in the industry.Good to know
Customers should be aware that Mobelaris' bespoke furniture service may take longer to complete than ordering a pre-made piece. However, the extra time and effort put into creating a custom piece is well worth the wait for customers who want a truly unique and personalized item.Reviews
Customers rave about Mobelaris' quality craftsmanship and attention to detail. Many reviewers commented on the company's exceptional customer service and willingness to work with them to create the perfect piece of furniture. Overall, customers highly recommend Mobelaris for anyone looking for high-quality and unique furniture pieces.Amenities
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delivery -
customization
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financing
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free design consultation
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online shopping
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delivery tracking
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free assembly
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warranty
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gift cards
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free returns
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discounts
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upholstery
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finishing
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showroom
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consultation
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design
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installation
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repair
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refinishing
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fabrication
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carpentry
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woodworking
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free shipping
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returns
FAQ
Can you provide a portfolio of your previous work?
Yes, we have a portfolio of our previous work available on our website. You can browse through our website to see the range of bedroom furniture products that we have designed and manufactured for our clients.Are your products made from sustainable materials?
Yes, we are committed to using sustainable materials in the production of our bedroom furniture products. We source our materials from sustainable suppliers and ensure that our manufacturing processes are environmentally friendly.What is your return policy for furniture that does not meet quality standards?
We have a comprehensive return policy for furniture that does not meet quality standards. If you receive a product that is defective or damaged, please contact us immediately and we will arrange for a replacement or refund.What is the typical delivery timeframe for bedroom furniture orders?
The delivery timeframe for bedroom furniture orders varies depending on the product and your location. We will provide you with an estimated delivery date when you place your order.Do you offer a warranty or guarantee on your bedroom furniture products?
Yes, we offer a warranty on all of our bedroom furniture products. Our products are covered by a warranty period of 12 months from the date of purchase. If you experience any issues with our products during this period, please contact us and we will arrange for a repair or replacement.Reviews
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bjarne ehlig-jensen
Waited almost 6 months for delivery of two chairs with charges paid up front only to discover mobelaris now after delivery sells them 20pct cheaper. Quality of one chair was top top. Unfortunately the other was not with small marks and even a scratch of 3cm by 2mm covered up with furniture wax with poor colour match. Not a very happy customer.
25-05-2023
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matteo
Unsubscribed several times but still getting emails from them
27-01-2023
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Nik Jarrett
Item never turned up. Customer services just fobs you off.
27-12-2022
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Sam Cross
Do not use this company! I would leave zero stars if I could. Customer service is absolutely shocking. Trying to get a refund is virtually impossible and I have also discovered that If I do receive a refund I will have to pay 15% of the cost of my order for the pleasure. And the customer service explanation is that it is all on the the website! What is also on the website which may fool the customer are the big banners claiming express delivery.
27-10-2022
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Justin Sandercoe
UPDATE: I've changed my review from 1 star to 4 because the customer service is on the ball and got in contact with me to sort things out, and we found a satisfactory solution. I would still rate the courier company (Simarco) 1 star, which would be generous. Utterly incompetent (though the delivery drivers on both occasions were kind and seemed good people). They were responsible for all this mess, and it's not fair to blame Mobelaris for their couriers' incompetence. I hope they give them a good boot. The product itself is of great quality, and hope will be with me for many years. -- initial review -- First the delays. I bought it because it was offering dispatch in 48 hours. Ordered June 1. On June 7 they said it was running late. On the 16th - they delivered the wrong item. A huge corner sofa that was meant for someone else. Probably the courier's fault. A HUGE box. I had to really get mad for them to collect it, and it still took over a week. Today it's July 14, and finally took delivery and it's damaged. So annoying. Now it'll take time to collect so another huge thing in my office, and now I have to find and order from somewhere else. They did offer to refund the postage for delay compensation, but they've wasted a lot of what is most valuable to me, my time. And caused a lot of stress.
27-07-2022
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Dominique Jacques
Over the last couple of months I've been contacting the costumer service for the inner dimensions of the drawers of the Lucas sideboard. Apparently, this isn't readily available or measurable, which doesn't bode well for the transparency of their supply chain. At the end of the line, I hear that the actual size of the sideboard is not as advertised on their website but actually quite a bit bigger, which excludes it from what we were initially searching for. The explanation: they changed their supplier or manufacturer. This is quite a poor way of doing business. If you advertise something online at least the first step should be to mention the correct product description. If the manufacturer changes the dimensions, you should adapt your description accordingly. To conclude: poor transparency, poor costumer service. EDIT: One month later and the information on the website still hasn't changed.
27-06-2022
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rupali singh
I am very pleased with the Mobelaris Grasshopper Floorlamp I purchased for my study. It was delivered on time and I was updated via email with regards to the process.
27-05-2022
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louise hall
Appalling service. The goods (Tolix stools) arrived as the wrong size. The box was too small so was not even opened but to send them photos of proof. Once returned they have taken over 2 months and still not reimbursed. They keep saying it will be inspected by the warehouse. But I have already received correspondence to say that it was inspected by the warehouse. I don’t believe they plan on reimbursing the monies at all. Terrible service. Has taken 4+ months and have chased c8-10 times. Don’t order from them!
27-05-2022
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j butcher
I ordered a lamp from this company in early January. The item arrived after after several weeks in a damaged condition, where the shade hung unevenly. The box was undamaged, but sections of the internals were bent & broken. The box had clearly been opened and re-sealed, so must have been damaged pre-dispatch. I raised the problem with their customer service team within a few hours of the delivery, providing photos of the damage. The damaged lamp was returned immediately after they shared the returns info. After nearly 2 months, I still have now substantive response and no refund! I would suggest you consider purchases from this company very carefully before placing an order.
27-05-2022
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Michael Persson
I ordered 2 Finn Juhl 45 replica chairs.When they arrived both was broken from factory. After spending most of the day trying to phone(nobody answered) I finally got in contact with Laura at custumer service. She was very understanding and today I got 2 new chairs that lookes okey. Regards Michael I
27-05-2022
