Featured image
Jewelry Repairs

MK Shepherd

MK Shepherd is a company based in Dover, England that specializes in jewelry repairs. They offer a variety of services to ensure that their customers' jewelry is restored to its original state. In addition, they have a shop that provides a unique shopping experience for those looking for high-quality jewelry. MK Shepherd is dedicated to providing excellent customer service and ensuring that their customers are satisfied with their services.

Introduction to MK Shepherd

MK Shepherd is a family-owned business that has been providing high-quality jewelry repairs and services since 1985. The company's purpose is to provide exceptional customer service and craftsmanship to all of its customers. What makes MK Shepherd unique is their attention to detail and their commitment to using the latest technology to provide the best possible service.

Services & Products

MK Shepherd offers a wide range of services, including watch repairs, engraving, and jewelry cleaning. They also offer a bespoke jewelry service, where customers can work with the team to design a custom piece of jewelry. In addition, customers can purchase beautiful and unique pieces of jewelry from their showroom.

Location

Located in Dover, England, MK Shepherd is situated on the bustling High Street, surrounded by a variety of shops and businesses. The area is known for its historic architecture and charming atmosphere. The Dover Priory train station is just a short walk away, and there are also several bus stops nearby, including the Pencester Road stop, the Market Square stop, and the Townwall Street stop.

Benefits

Customers should choose MK Shepherd because of their exceptional customer service and their commitment to using the latest technology to provide the best possible service. They also offer a wide range of services, including bespoke jewelry design, so customers can get exactly what they want.

Good to Know

Customers should be aware that MK Shepherd is closed on Sundays and Mondays, but they are open from 9:30 am to 5:00 pm Tuesday through Saturday.

Reviews

Customers rave about the quality of service and craftsmanship at MK Shepherd. They appreciate the attention to detail and the personalized service they receive. Many customers also love the unique and beautiful pieces of jewelry available for purchase in the showroom.

Amenities

  • amenity
    on-site repairs
  • amenity
    custom design
  • amenity
    engraving
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    cleaning
  • amenity
    watch battery replacement
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

What types of jewelry repairs do you offer?

We offer a wide range of jewelry repair services, including ring resizing, stone replacement, chain repair, and more. Whether it's a simple fix or a more complex repair, we're here to help.

How long does a typical repair take?

The length of time it takes to complete a repair depends on the specific job and the extent of the damage. That being said, we always strive to complete repairs as quickly as possible without compromising quality. We'll provide you with an estimated timeline when you drop off your jewelry.

What is your pricing structure for repairs?

Our pricing for jewelry repairs varies depending on the type of repair needed and the materials involved. We always provide transparent pricing upfront so that there are no surprises. You can trust that our prices are fair and competitive.

Do you offer any guarantees on your repairs?

Yes, we stand behind our work and offer a guarantee on all repairs. If you're not satisfied with the quality of our work, we'll do everything we can to make it right.

Can you provide references from previous customers who have used your repair services?

Absolutely! We're proud of the work we do and the relationships we've built with our customers over the years. We'd be happy to provide you with references upon request.

Reviews

  • The Samurai

    Great shop , and also a great selection of watches. I couldn't have been happier with the helpful and polite lady , Highly recommended

    27-01-2023
  • russell williams

    Nice and friendly people, great prices, wouldn't go anywhere else,

    27-05-2022
  • Kevin B

    Ever since I was a kid always my first choice jewellery store great shop.

    27-05-2022
  • Mossy Sturgess

    Altered my watch strap the other day. Quick, good price and service

    27-05-2022
  • Amy Collins

    27-05-2022
  • David Bonner

    Put clock in for Repairs. still Havent got it Back After 4 weeks. put price up for Repairs from £20 to £25 no one Has Contacted me on when it will be finished pore service

    27-05-2022
  • Emma Preston-Watt

    Always friendly and great value for money.

    27-05-2022
  • Jane Jones

    Very friendly and helpful nothing too much trouble

    27-05-2022
  • Michelle Elek

    Excellent value for money, we went for ear piercing and it has to be the cheapest and best value in Dover (or anywhere to be honest) The proprietor is a really nice man and we will continue going there for piercings and earrings which are also really well priced! Thank you MK Shepherd. Highly recommend!

    27-05-2022
  • Grace Fields

    PROMPT,QUICK,COURTEOUS SERVICE dealt with my enquiry....a new cover for my sos talisman.

    27-05-2022