Mitchell and Son 3D Printing Services
Mitchell and Son 3D Printing Services is a company based in Southampton, England. They specialize in providing 3D printing services, printer repair services, printing and publishing, and telecommunications. Their team of experts is dedicated to delivering high-quality services to their clients. Mitchell and Son 3D Printing Services is committed to providing innovative solutions to meet the needs of their customers.
Introduction to Mitchell and Son 3D Printing Services
Mitchell and Son 3D Printing Services is a family-owned company with a long history of serving customers in the printing and publishing industry. They specialize in 3D printing services and printer repair services, providing high-quality, affordable solutions for businesses and individuals alike. With a team of experienced professionals and state-of-the-art equipment, Mitchell and Son is dedicated to delivering exceptional results and exceeding customer expectations. What sets this company apart is their commitment to personalized service and attention to detail, ensuring that each project is completed to the highest standards.Services & Products
Mitchell and Son 3D Printing Services offers a wide range of services to meet the needs of their customers. They provide 3D printing services for a variety of applications, including product prototypes, custom parts, and architectural models. They also offer printer repair services for both commercial and residential customers, with expertise in a wide range of printer makes and models. In addition, they provide printing and publishing services such as business cards, brochures, and flyers.Location
Mitchell and Son 3D Printing Services is located in Enterprise House, Ocean Way, Southampton SO14 3XB, United Kingdom. The area is a bustling commercial district with a mix of businesses, including telecommunications companies, tech startups, and creative agencies. Customers can expect a vibrant atmosphere with plenty of options for dining, shopping, and entertainment. The closest public transportation options are:- Southampton Central train station - 1.5 miles
- Southampton Coach Station - 2.3 miles
- St. Mary's Stadium bus stop - 0.2 miles
Benefits
Customers should choose Mitchell and Son 3D Printing Services because of their exceptional quality, personalized service, and affordable pricing. The company's expertise in 3D printing and printer repair services sets them apart from competitors in the industry. They also offer a wide range of printing and publishing services, making them a one-stop-shop for all printing needs. With a commitment to customer satisfaction, Mitchell and Son is the go-to choice for businesses and individuals in need of printing services.Good to Know
Customers should be aware that Mitchell and Son 3D Printing Services operates on weekdays from 9 am to 5 pm. They also offer rush services for urgent projects, but additional fees may apply. Customers should contact the company directly for more information on rush services.Reviews
Customers have consistently praised Mitchell and Son 3D Printing Services for their exceptional quality, personalized service, and affordable pricing. Many have noted the company's expertise in 3D printing and printer repair services, as well as their commitment to customer satisfaction. Overall, customers have had a positive experience with this company and would recommend their services to others.Amenities
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wi-fi -
printer
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networking
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troubleshooting
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telephone
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installation
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repair
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maintenance
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support
FAQ
What types of printers do you specialize in repairing?
We specialize in repairing 3D printers, as well as laser printers and inkjet printers.What is your pricing structure for repairs?
Our pricing structure for repairs varies depending on the type of printer and the extent of the repairs needed. We offer competitive pricing and provide a quote before beginning any repair work.Do you offer any guarantees or warranties on your repair services?
Yes, we offer a warranty on our repair services. The length of the warranty depends on the type of repair and will be discussed with the customer before beginning any work.What is your level of experience and qualifications in printer repair services?
Our team has extensive experience and qualifications in printer repair services. We have been in business for many years and have a track record of providing high-quality repair services to our customers.Do you offer design and prototyping services?
Yes, we offer design and prototyping services for customers who need assistance with creating or improving their 3D designs. Our team has the expertise and equipment necessary to bring your ideas to life.Reviews
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Barrie Lever
A very nicely made part and these guys are easy to deal with, planning the next job right now.
29-04-2023
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Tom Goldsmid
28-02-2023
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Iyad Nasrallah
Very helpful, prompt and professional service.
28-02-2023
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Robyn Emblem
High quality print and great service - thank you Dwight!
29-12-2022
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Chris Stewart
Requested a plastic gearbox part, which was spilt, to be replicated, Dwight manufacture this part with 3D printing, was a tight fit, happy with the result.
29-08-2022
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David Ballantyne
Posting on behalf of my father. He had four dust caps made for some Girling brake cylinders for a 1950s Riley 2.5ltr. They were perfect, spot on. Definitely recommended.
29-06-2022
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Mitchell and Son 3D Printing Service (Instant Online Quote)
Quality Service
29-05-2022
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Sam P
At the start, I visited the company owners premises. A design was sketched out by myself with full explanation of desired result. He agreed it was deemed as doable. I left my car light housing and reflective sample for his benefit of measurements (to be picked up by me at a later date once he no longer required them for reference purposes) and reference. Initially I was told roughly 2 weeks to complete. As his progress occurred, (and 2 weeks passed), I suggested improvements to bring it into line with what was discussed and agreed, as his progress was falling short in design aspects. Edited pictures of his progress were sent from me to him, with detailed explanations so there was no confusion (I wasn't moving goal posts or anything, I didn't want him going too far with something wrong that he'd have to start over). These were barely adhered to. I provided updates everytime I noticed something lacking or not right with it so he didn't get too far that it would be a headache to go back to, to fix. 22nd November, 1 month after invoice had been paid by me (paid immediately), he sent an email as 'final review' asking if I was happy with it. I was not, he had not addressed many issues that I'd pointed out to him amongst a load of new issues that were obvious and showed a low level of quality in design. I saw him on the 23rd December to request back my car rear light housing and reflective sample. I then stated my concern for lack of progress and inattention to details/issues I'd pointed out. He said he'd get it done in the next few days. It was Christmas, I knew it wouldn't get done and said I'd give him 2 weeks. Well, that came and went. It had now been over 10 weeks and I still had nothing. I had not been provided the service or product that I paid for. From what he had done, I do not believe his capability exists to produce to an acceptable quality, what I had asked for. I sent PayPal dispute to get refund. *Then* I receive an email from Dwight stating he'd sent the STL file, although that it wasn't complete and that *I* could finish it to my satisfaction (this is what I'd paid him for!), that he was disappointed in me getting the design STL file then going for a refund-that it didn't put me in a good light...! Firstly, refund request came first, I never received the STL file. He claimed he sent the STL file on a certain date which was after I'd made the refund request. His screenshot of his 'emailed STL file' showed the date as the day after, yet he claimed he sent it 2 days prior. It also showed him saying that 'there are specific changes I require, so if I make the changes (basically, almost everything was wrong with it-size, shape, floating sections, sections overlapping that shouldn't, recessed edges that are meant to be flush, hexagons meant to be all random facing directions but most are all the exact same direction, the curvature of the insert itself totally not matching... And more.) then send the file back, and he will print. That way it saves the frustration of emailing back and forth, as I already have fusion 360. The cheek of it! His dates didn't match up to his own lie. Either way, I still received nothing, let alone any printed finished item. Dwight lied and tried making me out to be scamming him. I had proof of conversations and 'email sent' dates, as well as the dates he made claim to, which contradicted his own lies. PayPal refunded me due to this proof. I despise being lied to, and even more being made out to be a scammer. My experience of him: Totally unprofessional, untrustworthy, and does *not* have the capability to do anything requiring compound curves to a specific measurement. Total let down. Attached images of last version of design that he asked *me* to finish to my satisfaction! Sooo many issues with it I'd be better off starting from scratch! (firstly, the silver portion is the insert, it's meant to follow the contour of the blue bit it sits in-as highlighted by the orange and red lines)
29-05-2022
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Charly Track days
Positive: Professionalism, Quality, Responsiveness, Value
29-05-2022
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Arkadiusz Zalikowski
29-05-2022
