Mint Live
Mint Live is a BPO placement agency located in Grantham, England. They specialize in IT and e-commerce services.
Introduction to Mint Live
Mint Live is a Bpo Placement Agency based in Grantham, England. The company was founded with the purpose of providing exceptional IT & E-Commerce services to its clients. Mint Live is unique in that it focuses on creating lasting relationships with its clients to better understand their needs and provide personalized solutions.Services & Products
Mint Live offers a range of services including customer support, sales, lead generation, and back-office support. They also provide E-Commerce solutions such as website design and development, online marketing, and content management.Location
Mint Live is located on the 2nd floor of 8 St Peter's Hill in Grantham. The area is bustling with various businesses including cafes, restaurants, and retail stores. Customers can expect to experience a lively atmosphere while in the area. The closest public transportation options are Grantham Bus Station (0.2 miles), Grantham Train Station (0.3 miles), and Grantham Taxi Rank (0.1 miles).Benefits
Customers should choose Mint Live because of their personalized approach to providing IT & E-Commerce services. They prioritize building relationships with their clients to better understand their needs and provide tailored solutions. Mint Live also has a strong team of experienced professionals who are dedicated to delivering exceptional results.Good to know
Customers should be aware that Mint Live is a Bpo Placement Agency specializing in IT & E-Commerce services. They prioritize building relationships with their clients to provide personalized solutions.Reviews
Customers rave about the exceptional service provided by Mint Live. They appreciate the personalized approach and the team's dedication to delivering results. Customers also note the team's professionalism and expertise in the IT & E-Commerce industry.Amenities
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computer training -
job placement assistance
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career counseling
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interview preparation
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technical support
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it solutions
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e-commerce solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At Mint Live, we have a rigorous process for selecting and screening candidates for BPO placements. We begin by reviewing resumes and conducting initial interviews to assess their qualifications and experience. We then conduct background checks and additional interviews to further evaluate their skills and fit for the role. We also conduct assessments to test their communication and problem-solving abilities before presenting them to clients for consideration.Can you provide examples of successful placements you have made in the past?
As a reputable BPO placement agency, we have a proven track record of successful placements in various industries, including IT and E-commerce. We have placed candidates in roles such as customer service representatives, technical support specialists, and sales associates. Our clients have been satisfied with the quality of our candidates, and many have continued to work with us for their placement needs.How do you ensure confidentiality and security of client information?
At Mint Live, we take confidentiality and security of client information very seriously. We have strict policies and procedures in place to ensure that all information provided to us remains confidential and secure. We require all employees to sign confidentiality agreements, and we limit access to sensitive information to only those who need it to perform their job duties. We also use secure technology and data encryption to protect against unauthorized access or data breaches.What kinds of training and support do you offer to candidates once they are placed?
We believe in providing ongoing training and support to our candidates even after they are placed in a role. We offer a range of training programs and resources, including online courses, workshops, and one-on-one coaching sessions. We also have a dedicated support team that is available to answer any questions or concerns that candidates may have regarding their role or their career development.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure for placement services vary depending on the scope and complexity of the placement. We typically charge a percentage of the candidate's annual salary as a placement fee. However, we also offer flexible pricing options, such as hourly rates or fixed fees, depending on the specific needs of our clients. We are transparent about our pricing and work closely with clients to ensure that they receive the best value for their investment.Reviews
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Marcus ODonovan
I have worked with these guys across both of my businesses for a number of years now. They've been of great assistance to me and I recommend them from anybody looking to outsource their customer services.
29-12-2022
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Katie Burke
Library of Things has been working with Mint Live for ten months now and it’s been absolutely fantastic! Our Borrower Support team plays a key part in the smooth day-to-day running of our business, so having Mint Live on board to provide expert and flexible customer service to our borrowers during a period of huge company growth as we’ve expanded into new locations has been such a rewarding experience. We’re now able to serve our customers for more hours in the day with more hands on deck, ensuring borrowers get the support they need! The team is so receptive to additional training as our processes develop and change, and Mint Live’s warm and friendly agents have also helped us with diverse projects that help our borrowers - like redesigning our Help Centre and proactively gathering customer feedback - which we simply wouldn’t have had the capacity to do without their stellar assistance. Library of Things is so happy in our relationship with Mint Live, and we would highly recommend their services to any growing enterprise in need of a joyful and professional customer support team. Thank you for all the brilliant work you do to help us make borrowing better than buying!
29-11-2022
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Tim Harrison
Mint Live handled all my publicity for local elections. The service was impeccable from start to finish, no issue was too small or unimportant for them to deal with and handled smoothly and efficiently. It was fantastic getting the personal attention to detail. I can’t recommend them high enough.
29-11-2022
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Laura Wood
Mint Live have been such a great addition to our company and help during a really busy time for us. They've really immersed themselves into our company values, customer service and understanding each one of customer needs. They are a really lovely team and I'd recommend them to anyone who is looking for a team you can trust to get on with the job and give a 5 star service
29-11-2022
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Helen Hoggan
I was recommended Mint Live by a friend to build a new website for my business Glen Esk Flowers. The new website is fantastic, works so well with my customers and is easy to use! Mint Live have been brilliant, explained everything to me all the way through and they are always there if I need any help. I would 100% recommended them! Very very happy!!!
29-05-2022
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Kat
I have worked with Mint Live since June 2020 and all I can say is thank you! Sophie stepped into my business during a really difficult time, not only did she make a huge difference to my work load, she gave me peace of mind with the business. I have thoroughly enjoyed working with Sophie and would highly recommend Mint Live for any size business.
29-05-2021
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Richard Haines
I have been using Mint Live for over 7 months now as I found I was getting bogged down with a lot of admin work. I was recommended to Mint Live by a colleague who had used them very successfully. I had a Zoom meeting with Sophie and Amy to go over how my business worked and to discuss what elements they could take over to give me more time to do the important and most skilled part of my work - photograph restoration. Amy took responsibility for the tasks and duties I allocated to her and from day one she did just what I needed, accurately and in good time. Going forwards I have been confident to delegate more tasks over to Amy and it has created a very significant increase in the productivity and turnover of my company, Photographs Forever. I would certainly recommend Mint Live to others who need additional help as and when it's necessary without taking on additional full time staff.
29-05-2021
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Ethan Harrison
29-05-2019
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Sam Scott
29-05-2019
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Sophie Harrison
29-05-2019
