Mindels
Mindels is a company based in London, England that specializes in providing luggage repair services and household services. With a focus on quality and customer satisfaction, Mindels is dedicated to providing reliable and efficient services to its clients.
Introduction to Mindels
Mindels is a London-based company that has been providing high-quality luggage repair services and household services for over 20 years. The company was founded by a group of experts in the field who wanted to offer a unique and personalized service to their customers. What makes Mindels unique is their commitment to customer satisfaction and their attention to detail. They understand how important it is for their customers to have their belongings repaired quickly and efficiently, and they strive to provide the best service possible.Services & products
Mindels offers a wide range of services to their customers. They specialize in luggage repair services, including repairing zippers, handles, and wheels. They also offer household services, such as upholstery cleaning, rug cleaning, and curtain cleaning. In addition, they provide bespoke services, such as leather bag repair and custom-made bags. Customers can also purchase a range of luggage accessories, such as locks, straps, and luggage tags.Location
Mindels is located on Edgware Road in London. The area is known for its diverse community and vibrant atmosphere. There are many businesses in the area, including restaurants, shops, and cafes. Customers can expect to experience a bustling and lively environment when visiting Mindels. The closest public transportation options include the Edgware Road tube station (0.1 miles), the Marylebone train station (0.5 miles), and the Paddington tube and train station (0.6 miles).Benefits
Customers should choose Mindels because of their commitment to quality and customer satisfaction. The company has a team of experts who are dedicated to providing the best service possible. They use high-quality materials and state-of-the-art equipment to ensure that their repairs are long-lasting and durable. Mindels also offers competitive pricing and fast turnaround times, so customers can have their belongings repaired quickly and efficiently.Good to know
Customers should be aware that Mindels does not provide same-day repair services. However, they do offer a rush service for an additional fee. Customers should also note that the company is closed on Sundays.Reviews
Customers rave about Mindels' exceptional customer service, high-quality repairs, and competitive pricing. They appreciate the company's attention to detail and commitment to customer satisfaction. Many customers have been using Mindels for years and continue to recommend their services to others.Amenities
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credit card acceptance
FAQ
What types of luggage do you repair?
We repair all types of luggage, including suitcases, backpacks, duffel bags, and more. Our experienced technicians can handle a range of repairs, from minor zipper fixes to major structural damage.How long does the repair process typically take?
The repair process can vary depending on the extent of the damage and the type of repair needed. However, we strive to complete all repairs as quickly as possible without sacrificing quality. We'll give you an estimated timeline when you bring in your luggage, and we'll keep you updated throughout the process.Do you offer a warranty or guarantee on your repairs?
Yes, we stand behind our work with a warranty on all repairs. If you experience any issues with your repaired luggage, just bring it back to us and we'll make it right.What is the cost of the repair services?
The cost of repair services can vary depending on the extent of the damage and the type of repair needed. We offer competitive pricing and will provide you with a detailed quote before starting any work.Do you provide a free estimate before starting any work on the luggage?
Yes, we offer a free estimate for all repair services. Simply bring your luggage in to our shop and we'll assess the damage and provide you with a quote for the cost of repairs. We'll also discuss the estimated timeline for the repair process.Reviews
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Sachiyth A
If you were like me, looking for an extra luggage late night realizing that you have bought more stuff than your bag can handle, then rush to this place and purchase a luggage. Price is bit higher than any other department stores. If you are in a rush, then this place is not bad.
23-05-2023
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David Iwanow
Lovely service, I had an American Tourister (Samsonite brand) that had broken a wheel on a recent Air Lingus flight and was visiting London for a few days. I phoned their team who were very helpful and asked me to share the bag and model number which was on the inside of the case. They confirmed they had the right part in stock and they should be able to get my bag fixed quickly. I dropped my bag off just after 9.30am when they opened and they phoned me around 4pm to say my bag was fixed and ready to be collected. So if you have American Tourister or Samsonite branded suitcase I would recommend visiting the team here. They also have a very extensive range of small to massive suitcases, bag, and trunk cases.
06-05-2023
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Chiara E
Went to get a suitcase handle repaired and was told they only repair Samsonite luggage. This is not clear on their website, which implies they repair all luggage regardless of brand. Not happy. **UPDATE**I see Mindels has responded to my review above. We called Mindels today before we went all the way to try again, and were told the same thing: “we only repair Samsonites”.
27-04-2023
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Richard White
Very helpful, polite and very reasonable price. Quick too. Highly recommend…
27-04-2023
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Anil Nairr
Bought a large size suitcase from Mindels on the 2nd of Jan. The sole staff who sold it to us assured us of the quality ( it was not branded) and build. Informed us of the 1 year warranty but I told him we were just transiting . We were traveling to India in a couple of days. Once we received our baggage at the New Delhi airport,it was cracked and broken in various places including one of the wheels. Had to dump it in trach. Total waste of 105 pounds. Ended up having to buy another one in Delhi. Very bad experience.
27-01-2023
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Schreyas Nair
Bought a bag, it got damaged in the very first use! Broke in 2 places.. Very disappointing.. feeling cheated
27-01-2023
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劉冠含
(Translated by Google) The suitcases sold in this store range from 20 to 32 inches, and the price range is 90-500/pc. The selection is very rich, suitable for tourists from all over the world to buy (Original) 這間店販賣的行李箱20-32吋都有，價格區間落在90-500/pc,選擇非常豐富，適合各國旅客前往購買
27-11-2022
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Hesham Elnagar
Experienced an excellent service at Mindels. I purchased a Samsonite luggage and found the staff to be very helpful and knowledgeable. Will definitely be recommending to my friends and family.
27-08-2022
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Art by Rajan Seth
I came across Mindels when I was in need of some luggage for an upcoming holiday. The quality and choice of products were excellent, very happy with my purchases and would highly recommend to others.
27-08-2022
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Akinbo Akin-Olugbade
Been going to Mindels for over a decade to get my Samsonite suitcases repaired - wheel changes etc. they’re very professional, will surely still be coming back for another decade. They also have a wide range of suitcases should one wish to purchase from them.
27-07-2022
