Millstreet Medical Centre
Millstreet Medical Centre is a healthcare facility located in St Helens, England. They specialize in providing medical services through their medical clinics. The centre is committed to providing quality healthcare and medicine to their patients.
Introduction to Millstreet Medical Centre
Millstreet Medical Centre is a healthcare facility located in St Helens, England. The company has been serving the community for over a decade, providing high-quality medical care to patients of all ages. What sets Millstreet Medical Centre apart is their commitment to personalized care and their team of experienced medical professionals.Services & products
Millstreet Medical Centre offers a wide range of medical services, including general consultations, women's health, travel vaccinations, and chronic disease management. They also offer various health products such as prescription medications.Location
Located on Mill St in St Helens, the medical centre is situated in a bustling area with a mix of residential and commercial properties. The area is known for its diverse businesses, including restaurants, cafes, and shops. Customers can easily access the medical centre by public transportation, with the nearest bus stop being just a 2-minute walk away. Other nearby options include St Helens Central train station and St Helens Junction train station, both within a 10-minute drive.Benefits
Millstreet Medical Centre is an excellent choice for patients seeking reliable and compassionate medical care. The medical centre's team of professionals is highly trained and dedicated to providing exceptional care to their patients. Additionally, the centre offers flexible appointment scheduling and a range of services to meet the diverse needs of their patients.Good to know
Customers should be aware that Millstreet Medical Centre operates on an appointment-only basis. Patients can book appointments by phone or online. Additionally, the medical centre has strict COVID-19 safety protocols in place to ensure the safety of both patients and staff.Reviews
Customers have praised Millstreet Medical Centre for its friendly and attentive staff, as well as its efficient and effective medical care. Patients have also appreciated the centre's convenient location and flexible scheduling options. Overall, Millstreet Medical Centre has received high marks from its patients for its exceptional care and service.Amenities
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exam room -
x-ray machine
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ultrasound machine
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lab
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pharmacy
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vaccination
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physical therapy
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counseling
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surgery room
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wheelchair accessibility
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hearing test
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vision test
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blood test
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urinalysis test
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allergy test
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dental services
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pediatric services
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geriatric services
FAQ
What are the qualifications and experience of your medical staff?
Our medical staff at Millstreet Medical Centre are highly qualified and experienced professionals. All of our doctors and nurses are fully licensed and have completed extensive medical training. We take pride in ensuring that our staff stay up-to-date with the latest medical advancements and techniques to provide our patients with the best possible care.What types of services do you offer, and are they covered by medical insurance?
We offer a wide range of medical services including general check-ups, vaccinations, women's health services, mental health services, and chronic disease management. Most of our services are covered by medical insurance, but we recommend that you check with your specific insurance provider to confirm coverage.Can I schedule appointments online, or do I need to call?
We offer both online and phone appointment scheduling options for your convenience. You can easily book an appointment through our website or by calling our office during business hours.What is your policy on cancellations and rescheduling appointments?
We understand that sometimes life gets in the way of appointments, and we ask that you kindly provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. Failure to do so may result in a cancellation fee.Do you offer any types of preventive care or wellness programs?
Yes, we offer a variety of preventive care and wellness programs to help our patients maintain optimal health. These programs include health screenings, weight management programs, smoking cessation programs, and more. We believe that prevention is key to maintaining good health, and we are committed to helping our patients achieve their wellness goals.Reviews
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Rhiannon Williams
I cannot fault this surgery. I have never had a problem when it comes to getting an appointment. They have been especially brilliant with my one year old daughter who has been quite poorly these past couple of months.
29-03-2023
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Kath Oneill
Staff understanding and patient, Julie or Julia is exceptional 👍👍
29-03-2023
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Tina Howard
Diabolical service, reception staff all tell you different information even when you make it clear you need a face to face appointment. Even after that you're fobbed off with a telephone appointment which is no use at all for patients they need to be seen face to face. When you try ringing for an appointment you cant get through for atleast 20 minutes cause the phone is switched off which according to the manager I'm a liar. So I have them calls recorded and also other statements from other patients. Throw out warnings like their toffees for their staffs mistakes. so now I'm taking it further cause after speaking to the manager again she still ignored everything I said and just did not care. So now I'm going to be letting the papers now and anyone else who will listen. Mental health is important and the NHS and doctors are disgusting how they treat people with it. All my calls are recorded so start telling the truth
29-03-2023
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Dean Cook
The receptionists have always been great with me particularly Vanessa and Julia. I have a few chronic illnesses and always have to get in touch regualry when different things happen. I bet they're sick of me 😂 they're always very nice with me and deal with me in a timely manner. I appreciate it a lot. Thank you!.
29-03-2023
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Adriano adriano
28-02-2023
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Shoe Gal
Before recent incident might have given them a whole 2 (once you do get past the reception staff GPs good) but oh my not now. If zero was available they'd get that. Bad night, no sleep have a 6ft 4 Autie who pushes through sleep most nights. Also suffering with a flare up of painful otitis externa. Gets into my lower face bones. So already stressed, in pain when arrived at surgery. Apologised for being 15 mins late (had to settle my son before i could rush there in cab) still had 15 mins of my allotted time slot though. By time stood in line while 4/5 staff crowded in reception booth...time ticking away. Spoke to R. Who then dealt with another patient behind me? Before going to see nurse for me. Took her 15 more mins to come back!?? Then she saw to another patient before shouting over Sorry you were late nurse won't see you. I had spent £5 to get here!? Not a small sum for a carer! Really annoyed & upset. Amount of time I've waited to see a doc or nurse there!! Saw two members of senior staff. Neither took my feelings or stress into consideration. The appt had been arranged by Walton Neuroscience Centre because of my painful ear condition that i was suffering with! And these 'gateway staff' were blocking my access to it! One was smirking the whole time we spoke. The other was not up to the job & kept telling silly obvious fibs. Started a complaint. Then today opened a letter from the surgery. A Dr Z informing me that i have been banned from the surgery! Took them a week to write it. Can only assume they've heard of the formal complaint i have made about the behaviour & attitude of the staff. Both myself & my son have meds on regular prescription so this is another stress from them, to get a new GP & records sent over in time before we need new 'scripts! Oh & all relatives were banned too!? I assume they mean my Autie son!? My parents may actually still be patients there for all i know. Do not have contact with them. Abusive cowardly pair you're welcome to them. They will sit quiet on appts I'm sure, but used to physically, mentally & emotionally abuse me as a child. But what does that matter eh? All about who puts up & shuts up. Well that's not me. Comes from my past abuse i will not be quiet! Or just let things go! Everyone jokes about how bad doctors reception staff are. But having to deal with 3 members of it together at same time, & just you on your own while ill, is very stressful. 2 emails since received from them: Dear Blah Blah Our records have been updated to reflect that you are no longer required to act as a Registered Online Service User for Blah Blah. Yours sincerely, MILL STREET MEDICAL CTR. (What that means??? No idea. Don't care. Have registered at a new Docs) Dear Blah Blah Your Online Services account has been locked. To access your account again, please visit the practice to confirm your identity. Yours sincerely, MILL STREET MEDICAL CTR. (Again what now?? Don't poke the bear. Or i may just turn up. Funny though they said in their You're Banned from this surgery letter that i had 28 days from the 11th Jan. And if my son needs meds before my new docs registration is up & running?? Well will have to contact his Clinician directly. End of GPs soon enough. What with diagnosis by Google. Middle bit obsolete.)
29-01-2023
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Adele F
Brilliant surgery! Always had a telephone consultation via the econsult service within 24hours and an appointment if required . Staff very friendly and helpful , doctors and nurses are brilliant !
29-01-2023
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ianthemonk
Obsolute joke of a practice. Try and get an appointment is impossible. You ring an automated machine to request earliest possible appointment to be told no appointments available. I phone 6months ago and spoke with someone. They said it would be 3 months. Not fit for purpose. Update. I left practice. Brother still there. You now have to ring at 8am to get an appointment that day. He said on the one occasion he needed an appointment it was impossible to get through as there’s so many ringing at the same time. When he did the appointments had gone. He’s also going to leave.
29-11-2022
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Stuart Hamilton
Awful. It’s Impossible to get an appointment and you’re lucky if you can get an answer on the telephone.
29-10-2022
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Cameron Hamilton
The receptionist Venessa have rang for an appointment tried to explain the issues didn’t want to listen at all dismissed me as soon as tried to explain the problem absolute joke
29-10-2022
