Mill View Hospital

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  paul stuart

  I worked in the 2 hospitals before & at Mill View. I loved helping patients but standards of care kept worsening. Most nurses (not all) mainly stayed in the office, were burnt out or indifferent. It got worse as new nurses lacked skills, objectivity & empathy. Most didn't engage with patients - if you build a rapport patients are more co-operative. Nurses did not give objective care. Inept agency workers who have no knowledge of patient care adds to the problem. Medication was mixed up when prepared before being given. Carers did most work & gave more attention Mill View is an advanced building built to minimize risk, however management decisions were often terrible. At the time I worked one of the managers compulsively slept with various nurses, one senior nurse spent most of the day playing video games & an old female charge nurse (trained late in life & often mocked for her absurdity) once dismissed a young male as having teenage syndrome, he killed himself soon after discharge. She also said that a self inflicted injury of a troubled young man should not be treated, she was angry when I got a nurse with more integrity to attend to it. I once visited Caburn Ward (before it became a part of Mill View) to find her playing cards with all other staff, leaving the patients totally unattended. She was sent to the Ward I used to work on but is now back; she was a bully to kind hardworking staff afraid of her & lenient to lazy sycophants, this ethic drips down & demotivates. Consultants make hasty decisions about discharge after seeing a patient once a week for under an hour from the scant guidance of nurses who had just been briefed about them. Some patients even hung themselves while on (sometimes constant) observation levels poorly attended. I threatened to report a junior nurse who treated a vulnerable young patient with learning difficulties with ongoing punitive spite to deter her, as a result I was told to remember my place. I lost my enthusiasm that such behaviour was normalised (when the patient acted inappropriately she complied in going to her room). I lost faith in the system, I took some time off & tried to return, but I had become disenchanted & left. There was once a hurried training sessle patients due to a huge NDA payoff, staff at the elderly hospital had dropped a patient as they didn't know how to operate equipment properly. Ward doors can be locked & easily opened by a button in the nursing station. Patients can be escorted to the garden for short periods. There is little accountability of those in positions of power & the ratio of management positions to nurses is high. Investigations are really just superficial PR, "lessons will be learned" is the usual mantra but nothing of substance happens. Making a fence higher is pointless (this was first suggested around 20 years ago) when a patient can simply walk off the ward unnoticed. It is the desultory atmosphere of detached disregard of patient care for attentive, engaged caring & trust that requires radical change. NB I did work with some very admirable staff, most have since moved. One junior doctor covers all wards & other rehabilitation units with great dedication, the same situation creates problems in A&E in the general hospital. Diagnosis are given without careful attention. One of many stories; an unkempt man with learning disabilities was given the status of Schizo-effective disorder. I observed him eating shoe polish & undiluted coffee granules, he had skinny limbs but a hard distended abdomen. I wondered if he was trying to vomit, his digestive system to be screened & it was completely compacted. He was given several enamas which blocked the sluice, this was the cause of his psychosis & med;s added to his discomfort. This was not the only wrong diagnosis. My first day was on the locked ward, there were only 3 of us as staff had gone sick. A patient became distressed by voices & had to be restrained. Their was no training until I pushed for it for the safety of staff & patients. People would be horrified by the stories I know.

  29-04-2023
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  Stephaniejane Johnson

  My partner was on a section 2 picu in pavilion ward they helped my partner and supported him but night staff aren’t nice. Sometimes staff has to run and hide from him.

  28-02-2023
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  Marcus Ward

  Under a Section 136, I was treated well and discharged to Community care. No complaints from my time at the safe haven. I'm greatful I chose to stay alive! If your thinking about death it only hurts others and in the long run things do and will get better, make good choices, get into action and ask how can I get recovered rather than demanding the impossible.

  29-09-2022
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  B M

  Janet Muller escaped 2 times in one day from this facility. The second time she was found dead!!! Lousy security if anyone at all!!

  29-09-2022
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  Denise Greenwood

  Disgusting

  29-06-2022
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  stephen savage

  I could not believe it diagnosis it took place so fast it was unreal i dont know if anyone else has had an expirience quiete like this but i was told by a doctor on regency on november 2021 i live in flat 2 elm court bn411sa it was a horiffiic expirience one i would wish on no one it started in the evening prior to my being away to Sussex county hospital it started i think (i am sorry i cant get the hours rightbecause in someways i have no recollection of it all) i turned every type of music thing in flat up as loud as possible alexa google tv in the bedroom and the lap top and tv with suround sound up really loud i was going mad in my head i had no idea of what i was doing but it started of as some kind of celebration about my getting a new camars to stop my neighbours of 3+4 from taking stuff from my flat and doing stupid things to much to list they have done so much and Sue from 3 has been constantly invading my life since i lived at Richmond house lewes road Brighton i thought there were sheets of glass across my room i aat one point had my head buried in a pillow on my sofa how she can get in my head is unreal it was making scream in my pillow i thought how much more can one person want to to another that part of it is still with me and haunts me more than anything else personally then what it was doing to my neighboor below me i have no idea but it must have affected her because she must have heard me screaming. this went on for hours and ended with my doing something to my neighbour that shee has to live as well as me when i was taken to hospital a policeman said that is not bipolar he has something done to him but they took me to swandean theres so much my brain was shot and i am still remembering bits now what affect it has had on my neighbor below me i dont know but i am still having nightmares now ammonst many other thingsSue in 3 elm courtbn411sashould be arrested as there is no way she is right i have to hide my epilepsy tablets the whole loft to her its funny so this is bipolar

  29-05-2022
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  Louise buckley

  The level of patient care and lack of access for family members to reach patients at this facility is diabolical and demands a thorough investigation. I am posting anonymously as I don't want this review to affect the treatment that my relative receives at the Regency Ward. I have been shocked by the current system and lack of staff that I'm not entirely sure how beneficial this institution really is. It mostly serves as a purgatory place for patients to receive medical care without any genuine mental wellbeing facilities in place. Ward rounds are recycled with patients under heavy scrutiny with psychotherapists failing to treat patients as real people. I've sat in multiple dismal meetings appalled by the interrogatory nature of the psychotherapists. One of them asked my relative during a ward meeting, "And how's the bed wetting?" knowing full well that this was a side effect of the prescribed medication but the general lack of empathy and poor framing of this question left my relative feeling ashamed and embarrassed. If you have a mental health problem isn't it bad enough that you have a doctor who's job is to get you better but only adds further injury to situation? Families are sometimes the only support available for patients in need that if you are so understaffed that it takes 10 mins to get through each time you call then it makes it very difficult to be in any position to offer any form of care and support. The system almost feels like it's designed to work against families with the lack of transparency in a bid to serve the patient's needs when they are not necessarily in the right state of mind. I've not seen any major improvements in the last 10 years or so, the UK's mental health sector needs an overhaul and rethink because if families are taken out of the equation and are not being communicated to then is it right to leave an unwell patient to their own devices only to find themselves back in the same place time after time? It really is a hopeless place with no sign of looking to improve patient care. I very much would like the Regency Ward to take on board patient and family feedback to address the basic concerns and wishes so that there is a patient-first approach. One can only hope.

  29-05-2022
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  Renee Fields

  THIS PLACE NEEDS TO BE SHUT DOWN THEY HAVE NO CARE IN THE WORLF FOR THEIR PAIENTS JANET MILLER WAS ABLE TO LEAVE OUT THIS PLACE TWICE AND THE SECOND TIME SHE LEFT SHE WAS NEVER FOUND THEY DONT CARE ABOUT PARIENTS HERE I GAVE ONE START TO BE ABLE TO COMMENT THIS PLACE DOOR SHOULD BEE CLOSED

  29-05-2022
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  Layla Lumley

  29-05-2022
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  sue garrett

  Just found out my daughter discharged from their care when there are clearly still problems. They are as useless as a chocolate fireguard. - No support for troubled families what so ever.

  29-05-2021