Milborrow Chimney Sweeps
Milborrow Chimney Sweeps is a UK-based company that specializes in chimney sweeps, fireplace services, and chimney services. With a focus on building and construction, Milborrow Chimney Sweeps provides high-quality services to customers in Crawley and throughout England.
Introduction to Milborrow Chimney Sweeps
Milborrow Chimney Sweeps is a family-owned business that has been serving the community for over 50 years. The company was founded by John Milborrow and has since been passed down to his son, David Milborrow. Their purpose is to provide top-notch chimney and fireplace services to their customers while ensuring their safety. What sets Milborrow Chimney Sweeps apart from other companies in the same industry is their extensive knowledge and experience in the field.Services & products
Milborrow Chimney Sweeps offers a variety of services such as chimney cleaning, inspection, and repair. They also provide fireplace installation and maintenance services to ensure that their customers can safely enjoy their fires. Customers can purchase chimney caps, dampers, and other fireplace accessories from the company.Location
Milborrow Chimney Sweeps is located in Crawley, England. The area is known for its charming countryside and is home to various small businesses. Customers can expect to experience a tight-knit community and friendly service in the area. The closest public transportation options are Crawley Down Bus Stop (0.3 miles), Lingfield Train Station (3.4 miles), and Three Bridges Train Station (4.7 miles).Benefits
Customers should choose Milborrow Chimney Sweeps because of their dedication to providing high-quality services that prioritize their safety. The company is also known for their attention to detail and excellent customer service. They use modern technology to ensure that their customers receive the best possible service.Good to know
Customers should be aware that Milborrow Chimney Sweeps may have a waiting list due to their popularity. However, the wait is worth it for their exceptional services.Reviews
Customers rave about the professionalism and expertise of Milborrow Chimney Sweeps. They appreciate the personalized service and attention to detail that the company provides. Many customers have been using their services for years and highly recommend them to others.Amenities
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chimney cleaning -
chimney repair
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chimney inspection
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chimney sweeping
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chimney relining
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flue lining
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chimney cap
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chimney liner
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firebox repair
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smoke chamber repair
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masonry repair
FAQ
What are your rates for fireplace inspections and repair work?
At Milborrow Chimney Sweeps, our rates for fireplace inspections and repair work vary depending on the specific services needed. We offer free estimates and will provide a detailed breakdown of the costs involved before beginning any work.Are your technicians certified and licensed?
Yes, all of our technicians at Milborrow Chimney Sweeps are certified and licensed. We take pride in our team's expertise and ensure that they receive regular training to stay up-to-date on the latest industry standards.Are your technicians certified and insured?
Yes, our technicians are not only certified and licensed but also insured. We understand the importance of protecting our customers and their homes, which is why we carry comprehensive insurance coverage.How often do you recommend chimney cleaning services?
We recommend having your chimney cleaned at least once a year to ensure that it's operating safely and efficiently. However, the frequency of cleaning may depend on several factors, such as the type of fuel used and how often the chimney is used.How do you ensure the cleanliness and safety of my home during the chimney cleaning process?
At Milborrow Chimney Sweeps, we take great care to protect your home during the chimney cleaning process. We use drop cloths and specialized equipment to prevent dust and debris from spreading throughout your home. Our technicians are also trained to follow strict safety protocols to ensure that the cleaning process is completed without incident.Reviews
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Stephen
On time, clean, efficient and polite.
27-12-2022
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J F
Services: Chimney inspections, Smoke chamber cleaning
27-11-2022
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Chelsea West
Contacted Milborrow last year to repair my flaunch and not even a year on I started experiencing water leaks inside the house. When we had the heavy rain a few weeks ago I had a pool of water inside the house. Had a good look around the stack and the flaunch and could see the cracks at the top and on the side where a repair had been made by Milborrow. Decided to call the company and spoke with several people but ultimately was referred to Kevin Giddings who was supposed to look at the pictures and make recommendations within a couple of days. I did not hear back from Kevin for ten days, when I did finally speak with him, he was dismissive, very rude and kept on giggling at the situation. telling me that he was busy and he had other priorities. Despite my initial gut feeling to terminate the call and find someone else to help me, I eventually agreed for Milborrow to come and carry out any remedial or repair work, Kevin also recommended I get scaffolding so they could carry out the work safely and with easy access. I hired scaffolding as per the images which was not cheap. Sadly when Milborrow arrived, they had a look and said there is nothing wrong with the chimney and was not sure as to why I had a leak, furthermore they said they had a site visit request on their work sheet which meant they were only coming to inspect and then decide what to do, however it was previously agreed with Kevin they would make repairs on the day of visit and the person visiting would be allocated to sort the problem out, I had waited three weeks before they actually came to the property. Definitely did NOT go down like Kevin explained. Not one to complaint but potential customers should be aware of the disrespectful manner and disregard from Kevin and the person that came out to my property. Not doubt they have lots of existing clients and probably most are not happy, I had a quick look at earlier reviews on here and they are also expressing dissatisfaction from this company. I will never ever call you for anything and I am so annoyed that I had the horridness of paying you for a poor service. You should be ashamed of yourselves that you are providing such a poor service and zero customer support. Hopefully anyone who does read this stays well clear of you and your lousy services. Not a happy customer despite giving you ample opportunities to put things right. I hope nobody else gets fobbed by you utter nonsense. Update to your response Thursday 24th November 2022. You are despicable, lying and disgusting human being, nobody shouted at you or your lazy workers who appeared to be more interested in smoking and throwing the cigarette buts on the floor. I hope people really see you for the cowboys that you are and the poor quality work that you do and you charge an arm and leg with zero customer support. Funny how fast your respond to my review, it must have hit a nerve sharing with the public how lousy your work is, you should not be running a business it seems that you spend your times looking out for bad reviews, I am clearly not the only person who is not happy with your service. Services: Chimney inspections, Chimney repair & restoration
27-11-2022
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David Morley
27-11-2022
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Debbie Webb
Critical: Quality
27-08-2022
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MA S
Efficiently booked in and they rung the day before to double check the appointment. Their operative rang half an hour beforehand and said he was en route. Very well dust protected, cleaned up 100% and left the log burner better looking than before the chimney clean. Service: Chimney cleaning
27-06-2022
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buci snr
I highly recommend Milborrow Chimney Sweeps. Steve and Ollie are very professional, kind, knowledgeable, patient, and they always arrived on time. Very polite and they both helped me a lot to understand what the problems were. Also admin and finance team are very helpful, professional and highly organised. They've even waived the charge for the day that the works couldn't take place because Steve found out that the issue was bigger than just a normal chimney sweep! In the end we ended up having all the flute replaced, log burner cleaned and sprayed, ropes renewed, capped off all the chimneys that are not in use and have a bird guard put on. All done in 2 days. I wouldn't go anywhere else from now on and happily use them for yearly sweep. Thanks ALL! Bee & Phil Laundy Services: Chimney flue cleaning, Chimney cleaning, Chimney repair & restoration, Rain cap installation, Stove & fireplace cleaning
27-06-2022
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J Green
Critical: Value Service: Chimney cleaning
27-05-2022
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Neil Solo
27-05-2022
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Graham
This is the first time I’ve used Milborrow Chimney Sweeps and would thoroughly recommend them. Mark and Shaun arrived within the specified time fame and immediately got to work. The flue was swept with no mess and the wood burner and the surrounding area were vacuumed clean. Over the past year my wood burning stove had ‘walked’ by a centimeter or two on the glass hearth which, apparently, is not uncommon. It was carefully repositioned and the flue joints resealed. To reduce the risk of movement happening again the burner feet were very neatly siliconed to the glass hearth. A really professional job. Thanks guys. Service: Chimney flue cleaning
27-05-2022
