Miele Experience Centre London
Miele Experience Centre London is a leading provider of high-quality appliance and electronic parts in London, England. They specialize in offering a wide range of products and services, including vacuum cleaner stores, washer and dryer repair services, and machinery and equipment. With a focus on electronics, Miele Experience Centre London is committed to delivering exceptional customer service and providing the best products available. As one of the top appliance parts suppliers and electronic parts suppliers in the area, they are dedicated to meeting the needs of their customers and ensuring their satisfaction.
Introduction to Miele Experience Centre London
Miele Experience Centre London is a UK-based company that was established in 1899. It is a family-owned business that has been providing high-quality home appliances to customers for over 120 years. The company is unique in that it offers a range of products that are designed to make customers' lives easier and more comfortable. They also offer exceptional customer service that is unmatched in the industry.Services & Products
Miele Experience Centre London offers a wide range of services and products to its customers. They specialize in the supply of appliance parts and electronic parts to their customers. They also have a variety of vacuum cleaners, washer & dryer repair services, and machinery & equipment available for purchase. The company prides itself on providing high-quality products that are both functional and reliable.Location
Miele Experience Centre London is located in the heart of London, at 15-19 Cavendish Pl, W1G 0QE, United Kingdom. The area is known for its high-end boutiques, fine dining restaurants, and luxury hotels. Customers can expect to find a range of businesses in the area, from fashion retailers to art galleries. The closest public transportation options are Oxford Circus Tube Station (0.2 miles), Bond Street Tube Station (0.3 miles), and Great Portland Street Tube Station (0.4 miles).Benefits
One of the main benefits of choosing Miele Experience Centre London is the exceptional customer service that they provide. The company is committed to ensuring that all of their customers receive the support that they need, from product selection to installation and repair. They also offer a wide range of high-quality products that are designed to meet the needs of their customers.Good to know
Customers should be aware that Miele Experience Centre London is a premium brand, and as such, their products are priced accordingly. However, customers should also know that the company offers exceptional value for money, with products that are designed to last for many years.Reviews
Customers have consistently praised Miele Experience Centre London for their exceptional customer service and high-quality products. Many customers have noted that the company's products are reliable and long-lasting, making them an excellent investment for their homes. Overall, customers have had a positive experience with Miele Experience Centre London and would recommend them to others.Amenities
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delivery -
installation
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online ordering
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pick-up
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extended warranty
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financing
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loyalty program
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free parking
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wi-fi
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gift cards
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repair service
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certified technicians
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maintenance services
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troubleshooting
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installation services
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uninstallation services
FAQ
What is your return policy for electronic parts?
At Miele Experience Centre London, we have a 14-day return policy for electronic parts as long as the item is in its original packaging and condition. We also require proof of purchase.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on our products. The length and coverage of the warranty may vary depending on the product. Please inquire with our staff for specific details.Can you provide recommendations based on my specific needs and budget?
Absolutely! Our knowledgeable staff can provide recommendations based on your specific needs and budget. We pride ourselves on providing excellent customer service and helping our customers find the perfect product for their needs.How long does it typically take for your technicians to diagnose and repair an issue with my washer or dryer?
Our team of experienced technicians typically takes 24-48 hours to diagnose and repair an issue with your washer or dryer. However, the repair time may vary depending on the complexity of the issue.Do you offer repair and maintenance services for the vacuum cleaners you sell?
Yes, we offer repair and maintenance services for the vacuum cleaners we sell. Our experienced technicians can diagnose and repair any issues with your vacuum cleaner, and we also offer routine maintenance services to keep your vacuum in top condition.Reviews
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Seb L
Staff happy for us to look around. Not pushy at all. Miele is expensive but top end
27-04-2023
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Katie Peal
27-03-2023
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Jamil Hashim
very helpful.and friendly staff they also offer free lovely coffee and buns made at the shop
27-12-2022
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nic arb
Outstanding
27-11-2022
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Phil Buckley
We bought £13300 worth of items from Miele. We put them in storage for a while after they arrived (3-4 months) as our builders weren't ready for them. When we opened the hob, there was a huge crack in the glass. The box and the polystyrene encasing the hob were intact so it wasn't possible for the damage to have occurred after delivery. Admittedly we should have checked the hob when it first arrived but still the manufacturer clearly packaged and shipped an item with a huge crack in it. We called Miele who are discounting the repair a little bit (depending on how long it takes might be as much as 35% off), but this falls well short of what we would expect from Miele. Miele made an appointment to send someone to repair the device (2 weeks on from when I called). I took a day off work, during the one hour window where the technician was due to arrive he called me to cancel the appointment saying it will be rescheduled. Waiting for that.
27-11-2022
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Robert Wraight
27-11-2022
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Keith Walters
27-06-2022
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Denis Gradišnik
27-06-2022
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Jack
Today I had the pleasure of having Amy showing myself and my husband several appliances in their Miele Experience Centre. I have to say that Amy was very welcoming and personable from the moment we stepped through the doors. I feel that she has simplified our shopping experience with Miele and really displayed all the reasons why Miele are so outstanding. I am very informed on the appliances I now need and feel safe in the knowledge that should I need any more assistance, Amy will be there. Thanks ever so much!
27-05-2022
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Susie Karir
Really poor customer service - booked a vacuum service and there were delays, no updates and eventually I got my vacuum sent back to me (with no notice). When it arrived back with me, it was dirty, filters not replaced as promised and badly packaged. Really disappointed. God forbid anything goes wrong with this appliance again as I don’t want to deal with the customer service again. And I won’t be buying more Miele products until they sort out their customer service. Not even worth one star
27-05-2022
