Mid Suffolk District Council
Mid Suffolk District Council is a public sector organization located in Ipswich, England. The council is responsible for managing federal government offices and promoting the well-being of society. Their focus is on providing quality services to the community and ensuring that the needs of the public are met.
Introduction to Mid Suffolk District Council
Mid Suffolk District Council is a local government authority located in Ipswich, England. It was established in 1974 and serves as a district council for the Mid Suffolk area. The council's purpose is to provide various public services to the community and promote the well-being of the residents. What makes Mid Suffolk District Council unique is its commitment to sustainability and community engagement.Services & Products
Mid Suffolk District Council offers a wide range of services to the public, including waste management, housing, planning and development, leisure and tourism, licensing, and environmental health. Customers can also access online services and resources through the council's website.Location
Mid Suffolk District Council is located in Ipswich, a bustling town in the eastern part of England. The area is home to a variety of businesses, including shops, restaurants, and entertainment venues. Customers can expect a vibrant and diverse community in the area. The nearest public transportation options are the Stowmarket railway station (4.5 miles), the Elmswell railway station (3.2 miles), and the Needham Market railway station (3.5 miles).Benefits
Customers should choose Mid Suffolk District Council because of its commitment to sustainability and community development. The council works closely with local organizations and community groups to create a thriving and prosperous community. Additionally, the council provides excellent public services to residents, ensuring that their needs are met effectively.Good to Know
Customers should be aware that Mid Suffolk District Council primarily serves the public sector and society, including federal government offices. The council's services are geared towards providing public services to the community, and as such, may not be suitable for private individuals or businesses.Reviews
Customers have praised Mid Suffolk District Council for its excellent public services and commitment to sustainability. Customers have also noted the council's efficient and responsive customer service, which demonstrates the council's dedication to meeting the needs of the community.Amenities
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parking -
wheelchair accessibility
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security
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wi-fi
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meeting room
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cafeteria
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public transportation
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library
FAQ
What specific services does your Federal Government Office offer to the public?
Our office, Mid Suffolk District Council, offers a variety of services to the public, including but not limited to: waste and recycling services, housing services, planning and building control services, and licensing services.What is your office's process for addressing and resolving public complaints and concerns?
Our office takes all complaints and concerns seriously and has a formal process in place for addressing and resolving them. This process involves investigating the issue, determining any necessary actions, and communicating the outcome to the individual who raised the concern.How does your office ensure transparency and accountability in its operations?
We strive to maintain transparency and accountability in all of our operations by providing regular updates and reports to the public, following proper legal and ethical standards, and encouraging public participation in our decision-making processes.Can you provide information on any recent initiatives or projects your office has undertaken?
Our office has recently undertaken several initiatives and projects, including the development of new affordable housing units, the implementation of a new recycling program, and the establishment of a community outreach program to better serve our constituents.How does your office ensure the protection of sensitive or confidential information related to its work?
Our office takes the protection of sensitive and confidential information very seriously and has strict protocols in place to ensure its security. These protocols include limiting access to authorized personnel only, using secure storage and transmission methods, and regularly reviewing and updating our security measures.Reviews
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Typical Me
My daughter who currently lives with me is due to give birth in 4 weeks time. Our property has black mold, mostly in her room (where the baby will also be sleeping) which I reported god knows how many months ago. Eventually someone came out and advised a professional treatment was required. Since then I have made multiple phone calls to arrange the treatment. I have requested a call back from a manager twice in the last week and STILL have not heard anything! They apparently are fine with a pregnant woman and a newborn baby breathing that toxicity in!! I have no idea whether it is worth me attempting to clean it again myself as the expert said it needs treating by them. I am disgusted and furious and am close to paying for a professional treatment and taking them to court for the bill.
15-05-2023
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Rochele Mutton
If I could give 0 stars I would, moved from IBC to mid suffolk a year ago house is not fit to live in, happy to take rent payments but not solve any of the issues, leaking rotting roof, crumbling moldy ceiling.. rents gone up but services are the worse I've ever had to deal with no way of communicating with higher staff members.. customer service team always has an excuse for why they can't put you through. It's a shambles, my housing association 6 years ago was better! and that's saying something. Honestly if you do view a home in mid suffolk then make sure you have thousands to spend on essential repairs.
29-04-2023
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Stephen Smith
Nobody responds to calls or cares about the environment.
28-02-2023
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Lukasz Mikula
29-01-2023
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Sarah Roberts
Went to the Stowmarket recycle centre with some cardboard on Christmas Eve and didn’t realise that you had to book still. The staff told me I could not deposit the cardboard and had to book. There was nobody in there and when I questioned it, I was told it didn’t matter I still had to book. Just rude and totally pointless staff. Merry Christmas.
29-12-2022
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phillip
If I could give half a star I would and that is being nice. Don't come out too repair anything or respond in a timely fashion in fact they don't like doing anything apart from taking money for rent and ignoring every other issue you report. Absolute disgrace this Council
29-09-2022
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Dave Powell
Incompetent, indifferent and lazy. Poor or non-existent communication. They don't return your calls, they don't reply to emails. If you do ever speak to anyone, they don't keep their promises. They don't follow their own rules or procedures. They are completely useless and nobody seems to care.
29-09-2022
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Huseyin Kara
29-08-2022
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Ethan Helsdon
Is it mid suffolk or is it Babergh? Moving to Suffolk was made stressful by the poor communication of the website. Letters recieved did not communicate which council one was in. From here it took days to work out as the website was down regularly. More often than not, when trying to set up the direct debit or check account "you recieved a problem" occurs. Poor communication on an incredibly laborious and complex website. I am fairly young and found this website confusing to work, dread to imagine how less tech savvy people have faired.
29-08-2022
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Laura B
Terrible service. Recently moved to the area, was swiftly contacted by the council to pay the additional fee for garden waste collection (brown bin). So far every single collection has been missed. This is my third time reporting the issue via their website. I then have to leave my brown bin out for days on end until they decide to collect it. Called in today to see what was going on, unhelpful and condescending woman stated there weren’t any missed collections on my account..... baffled, given I have reference numbers for all three reported missed collections. Customer service is absolute zero and I suspect won’t improve. I shall see out the year of my subscription, undoubtedly having to continue to report each missed collection each fortnight, and next year will save myself the money on this awful service and take my own garden waste to the tip instead.
29-06-2022
