Michael Maurice Jewellers
Michael Maurice Jewellers is a company based in Stourbridge, England. They specialize in providing clock repair services and machinery & equipment.
Introduction to Michael Maurice Jewellers
Michael Maurice Jewellers is a family-owned business that has been operating for over 30 years in Stourbridge, England. The company's goal is to provide customers with high-quality jewelry and timepieces at affordable prices. Michael Maurice Jewellers stands out from other jewelers because they offer personalized services to their customers, including bespoke design consultations and clock repair services.Services & Products
Michael Maurice Jewellers offers a wide range of services and products to their customers. They specialize in creating bespoke jewelry designs tailored to the customer's preferences, using the latest machinery and equipment to bring their ideas to life. Customers can also purchase pre-made jewelry items, including wedding bands, engagement rings, and necklaces. Additionally, the company provides clock repair services for antique and modern timepieces.Location
Michael Maurice Jewellers is located in Unit 9 Victoria Psge, Stourbridge DY8 1DP, United Kingdom, in the heart of Stourbridge's historic town center. The area is known for its thriving small businesses, including antique shops, cafes, and other jewelry stores. Customers can expect to experience a friendly and welcoming atmosphere in the area. The nearest public transportation options are the Stourbridge Interchange Bus Station, the Stourbridge Town train station, and the Stourbridge Junction train station, all within a mile of the store.Benefits
Customers should choose Michael Maurice Jewellers because of their commitment to providing high-quality services and products at competitive prices. The company's experienced and skilled staff work closely with customers to create unique designs that meet their specific needs, ensuring that every customer leaves satisfied.Good to know
Customers should be aware that Michael Maurice Jewellers operates on an appointment-only basis for bespoke design consultations. Additionally, the company's clock repair services are highly sought after and may require a longer turnaround time during busy periods.Reviews
Customers rave about Michael Maurice Jewellers' exceptional customer service, quality craftsmanship, and attention to detail. Many reviewers have expressed their satisfaction with the company's bespoke jewelry designs, clock repair services, and competitive pricing.Amenities
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free estimate -
warranty
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specialized tools
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expertise
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customized solutions
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parts replacement
FAQ
What types of clocks do you repair?
We repair a wide range of clocks, including but not limited to grandfather clocks, cuckoo clocks, alarm clocks, mantle clocks, and wall clocks.What is the average turnaround time for clock repair?
Our average turnaround time for clock repair is approximately 2-3 weeks, depending on the complexity of the repair.Do you offer a warranty on your repairs?
Yes, we offer a 1-year warranty on all clock repair services. This warranty covers any defects or issues that may arise as a result of the repair work we performed.What is your pricing structure for clock repair services?
Our pricing structure for clock repair services varies depending on the type of clock and the extent of the repairs needed. We offer competitive pricing and will provide you with a detailed quote before beginning any work.Do you offer pickup and delivery services for clocks that need repair?
Yes, we offer pickup and delivery services for clocks that need repair within a certain radius of our shop. Please contact us for more information on this service.Reviews
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Patricia Layton
Superb authentic jewellers specialising in all those ad hoc services you need for your jewellery, watches, clocks etc ie every repair or request you can think of and more. Debbi so friendly, professIonal and superb customer service. A lovely job restringing pearls, and replacing a missing stone in a loved necklace. Some lovely pieces of jewellery for sale too. My go to place ! Highly recommend - and very competitive prices !
25-05-2023
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Elizabeth Hillman
Excellent service. Debbi will do her utmost to get your items repaired.
20-05-2023
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Anne Boden
I have had several dealings with this jewelers. The service is friendly, professional and carried out in a timely manner. All work carried out has been of a high standard.
20-05-2023
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Patricia Lewis
Fast friendly service and sensible prices. We have used them for years for watch repairs , new batteries and straps and have purchased several items from them. Would recommend them .
13-05-2023
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Will Pat
I wouldn’t trust this place. I went in asking to replace my watch Dial. The woman told me it’s an “expensive operation as you need to take the whole watch apart”. I tried to explain you don’t need to disassemble the watch. Just pop the moment out the case and remove the hands. I’ve serviced many watches in the past but sold all my tools. I tired to explain this but she kept telling me “watch specialists train for years, it’s can’t be that simple”. Long story short, they will overcharge you and sell a story about the repair. AVOID!
13-05-2023
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Chloe Welch
Amazing customer service, extremely friendly and helpful lady. Recently fixed my favourite necklace chain, great price and very quick turnaround. Would recommend! 👍
27-04-2023
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Fiona Reid
I've been using this Jewellers for over 20 years. I have never had a bad experience yet, and I wouldn't trust anyone with my watches or jewellery. Never once has a repair failed. Being a family run business means you get to know the person serving you, so it gives you that personal touch.
27-03-2023
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Guy Marshall
I cannot begin to express my disappointment in this firm. The lady in the shop seemed friendly, knowledgeable and helpful when I took my 19th century pocket watch in for repair.'Give me half an hour and I shall give you a quote. Off I went and returned at the agreed time. Now she couldn't even look at me. She said it would have to be sent away and she needed a £300 deposit. I wasn't happy about the price but wanted it running, nor did I feel it necessary to leave a deposit of that size on an item worth, when repaired worth far more than that. But I produced my card and went to pay, sorry she said it will have to be cash. We'll, I set off to get for mentioned cash but before reaching the machine changed my mind. It subsequently took me several months but I found another jewlers to service my watch. An excellent job....£60. I will never darken the door of Michael Maurice again.
27-03-2023
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Sharon DAVIS
Excellent customer service, very quick and efficient service at reasonable cost. Recommended
27-05-2022
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Sew With Holly
Replaced a chain on a very cherished necklace of mine. I was helped with choosing the best one (as I'm a bit clumsy and usually break everything!) I got a gorgeous Chain and it was even shortened to the exact length I wanted it. Friendly service and great prices. Would highly recommend!
27-05-2021
