Metz Wilkins Jewellers
Metz Wilkins Jewellers is a company based in Bilston, England. They specialize in clock repair services and machinery & equipment.
Introduction to Metz Wilkins Jewellers
Metz Wilkins Jewellers is a family-owned business that has been operating for over 50 years. The company has a passion for jewelry and horology, which is evident in the unique designs and high-quality craftsmanship of their products. Metz Wilkins Jewellers is also known for their clock repair services, which is a rare find in the industry.Services & products
Metz Wilkins Jewellers offers a wide range of jewelry products, including engagement rings, wedding bands, necklaces, bracelets, and earrings. They also specialize in creating bespoke pieces for customers who want something truly unique. In addition to jewelry, the company provides clock repair services for both residential and commercial clients. They have the necessary machinery and equipment to repair all types of clocks, from antique to modern.Location
The company is located on Church Street in Bilston, England. The area is known for its historic architecture and is home to many small businesses, including cafes, boutique shops, and restaurants. Customers can expect a welcoming atmosphere and friendly service when visiting the store. The nearest public transportation options are Bilston Central Tram Stop (0.2 miles), Bilston Bus Station (0.3 miles), and Coseley Train Station (1.5 miles).Benefits
Customers should choose Metz Wilkins Jewellers because of their commitment to quality and customer service. The company takes pride in their work and ensures that each piece of jewelry and clock repair is done to the highest standard. They also offer competitive pricing and a wide range of products to choose from.Good to know
Customers should be aware that Metz Wilkins Jewellers is closed on Sundays and Mondays. However, they are open from Tuesday to Saturday, from 9:00 am to 5:00 pm.Reviews
Customers rave about the exceptional service and quality of products at Metz Wilkins Jewellers. They appreciate the attention to detail and the personalized experience they receive when shopping for jewelry or repairing their clocks. Many customers have returned to the store multiple times and recommend the company to their friends and family.Amenities
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free estimate -
onsite service
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pick-up & delivery
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warranty
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specialized tools
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expertise
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customized solutions
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parts replacement
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technical support
FAQ
What types of clocks do you repair?
We repair various types of clocks including wall clocks, mantle clocks, grandfather clocks, cuckoo clocks, and more. Our experienced technicians have the skills and knowledge to repair both antique and modern clocks.What is the average turnaround time for clock repair?
The average turnaround time for clock repair depends on the type of repair needed and the availability of parts. However, we strive to complete most repairs within 1-2 weeks. We will provide an estimated timeline when you bring in your clock for repair.Do you offer a warranty on your repairs?
Yes, we offer a 1-year warranty on all clock repairs. This covers any issues that may arise due to workmanship or faulty parts used during the repair.What is your pricing structure for clock repair services?
Our pricing structure for clock repair services varies depending on the type of repair needed and the age of the clock. We offer a free estimate before beginning any repair work. Our prices are competitive and we strive to provide affordable and quality repairs.Do you offer pickup and delivery services for clocks that need repair?
Yes, we offer pickup and delivery services for clocks that need repair. We understand that it can be difficult to transport large or fragile clocks, so we offer this convenient service to our customers. Contact us to arrange pickup and delivery.Reviews
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Trevor Massey
Gave some advice and a good price for some rings.
18-01-2023
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Mark Davies
Knowledgeable and helpful, advised us against resizing our rings unnecessarily(losing himself what me and my wife would have paid). Not just chasing money, helpful and honest.
18-07-2022
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Turrelle Green
DO NOT SHOP WITH THIS COMPANY. Absolutely terrible service. Do not recommend! Waste of time and waste of money. I put a deposit on an item I had seen in the window which was I believe was a cheap price the man had told me deposits are Non refundable and you have 3 months to collect which was absolutely fine. I’ve been paying for my item, 1 payment left so I went to go collect my item. Why had the man sold my item?! He made up so much lies and said I called him up to say I don’t want it. Firstly why would I do that knowing I will loose my £100 deposit and secondly, I had 1 payment left with 1 whole month left to pay, wouldn’t I had come for a refund if I did not want the item. He then continues to rush to the back and said here, here’s you item. He then proceeds to give me the wrong item. I had to show him a picture of the item , he then gave me the same item as the picture but wrong weight!!!!!! I couldn’t believe it, luckily enough I wrote the weight of the item in my phone before putting a deposit so I had the information ready to check. He tried to over charge me. “He had sold my item & unfortunately theirs Notbing I can do”So I’ve came to the conclusion that they put cheap prices on items so you leave desposits, hope you forget your item and then in the end if you do come back give you the wrong item. DO NOT BUY. This is why they still have a business but they are con artists! He told me put the money on something else exchange only. I did not I told him I just want a refund he told me he would refund me however not my £100 desposit. At this point I had enough and walked out after him calling me a liar. Furthermore I had to wait a whole 14 days to get a refund from my bank not the shop as he continued to lie and cause hassle after I had shown him proof of all my receipts. Unfortunately I didn’t get a full refund from my bank as I paid some cash, so I have now proceeded to take this business to small claims court as I will not be taken for an idiot. I want my money or I want the item i originally put a deposit on. DO NOT SHOP.
18-06-2022
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chris morriss
Well well well... from the moment we walked in we could see our faces didn't fit i asked about a braclet in the window (only one without a price tag) that was greeted with a look that could only.be described as you can't afford it but reluctantly here the price.. apprantly everyone is asking about it.. (logical thing would be to attach a price then obviously) I asked do you buy & get told that because Russia invaded Ukraine the price of gold has shot up apparently... weirdly this invasion has only effected bilston as this was news to me & the rest of the world.. proceeded to enquire about 2 chains i needed repairing firstly... get the good old mechanic exhale about price of a clasp & then this and that basically a repair he was going to cost around £110-£120 (had this repaired round the corner for £25) so after that blatant con & over pricing I didn't enquire a price on the other.. Proceeded to show my late nans gold as he claims to be a "vintage specialist" but would need me to leave my property with him 30minutes.. (stuff i had checked & weighed round the corner straight away) I got the impression he couldn't be bothered & then he has the utter cheek to ask "who this belongs to" implying that I had stolen these items... "I would need to have ID if I was to buy anyway"... let's just say i am shocked this bloke is still in business...!! DO NOT GIVE HIM YOUR CUSTOM... YOU WILL BE TREATED WITH DIGNITY & COMMON RESPECT & PROFESSIONALISM USING THE JEWELLERS INSIDE THE MARKET... WAS SEEN PRETTY MUCH STRAIGHT AWAY, WE DIDNT FEEL SPOKEN DOWN TO OR PATRONISED, NOR DID WE GET ACCUSED OF THEFT...!!! PLUS YOU WONT BE RIPPED OFF & TRY TO BE CONNED BY A PATRONISING **** INSERT WORD USING YOUR IMAGINATION
18-06-2022
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Jackie Devey
Need a direct contact number asap to pick up a ring i left a deposit on the only have the shop number
18-06-2021
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Neil King
For repairs , service or even a new watch ,you really can't go wrong here , & all at reasonable prices too !
18-06-2021
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G H
Could not see what i wanted in shop window ( gents ring....no particular shape or style....). When i entered the shop a man popped out and i explained as above what i was searching for. Reply was ' tray number ...(.whatever it was ). I thought at least he would have got whatever he had and physically showed me as 99% of other local jewellers have treated me in the past. Always other jewellers.
18-06-2021
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Kelly Hill
18-06-2020
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Terence Morgan
18-06-2019
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Laura Abbotts
Had my wedding ring resized fantastic service!!
18-06-2018
