Metropolitan Housing Trust
Metropolitan Housing Trust is a housing utility company based in Nottingham, England. They specialize in providing affordable housing solutions to the public sector and society. With a commitment to improving the quality of life for their residents, Metropolitan Housing Trust is dedicated to providing safe, comfortable, and sustainable living environments.
Introduction to Metropolitan Housing Trust
Metropolitan Housing Trust is a housing utility company in Nottingham, England. Established in 1985, the company's main purpose is to provide affordable housing for people in need. What makes this company unique is that it is a part of the larger non-profit organization Metropolitan Thames Valley, which focuses on providing affordable housing for people across the United Kingdom.Services & Products
Metropolitan Housing Trust offers a variety of services to its customers. They provide affordable housing options for families and individuals in need, including social housing and shared ownership properties. The company also offers support services to help residents maintain their tenancy and improve their quality of life.Location
Metropolitan Housing Trust is located in the Wollaton Vale area of Nottingham. The area is mostly residential, with several shops and restaurants nearby. Public transportation options include the NCT bus routes 28, 30, and 35, which stop within a short walk of the company's offices.Benefits
Customers should choose Metropolitan Housing Trust because of their commitment to providing affordable housing and support services to those in need. The company has a strong reputation for providing quality housing and excellent customer service.Good to Know
Customers should be aware that Metropolitan Housing Trust is a non-profit organization and operates differently from for-profit housing companies. The company has strict eligibility requirements for their properties and may have waiting lists for available units.Reviews
Customers have given Metropolitan Housing Trust positive reviews for their affordable housing options and helpful support services. Many customers appreciate the company's commitment to improving the quality of life for their residents.Amenities
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online bill payment -
energy efficiency program
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recycling program
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security system
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discounts
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customer support
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online account management
FAQ
How do you calculate the charges for your utility services?
We calculate charges for our utility services based on the amount of usage and the rates set by regulatory authorities. We also take into account any applicable taxes and fees. Our aim is to provide fair and reasonable prices to our customers.What types of services do you provide for housing utilities?
We provide a range of utility services for housing, including gas, electricity, water, and sewage. Our services are designed to meet the needs of our customers and ensure that they have access to essential utilities for their homes.Can you provide information on your customer service policies and procedures?
We strive to provide excellent customer service to our clients. Our policies and procedures are focused on meeting the needs of our customers in a timely and efficient manner. We have a dedicated customer service team that is available to assist with any questions or concerns that our customers may have.Do you offer any discounts or special programs for customers with financial difficulties?
Yes, we offer various discounts and special programs for customers who are experiencing financial difficulties. We understand that some customers may have difficulty paying their bills, and we are committed to working with them to find a solution that meets their needs.How do you handle and respond to emergency situations or utility outages?
We have a robust emergency response plan in place to handle any utility outages or emergencies that may arise. Our team is trained to respond quickly and efficiently to any situation, and we work hard to minimize any disruptions to service. We also keep our customers informed of any updates or developments during an outage or emergency.Reviews
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David Lockwood
Very kind
29-04-2023
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Irene Truman
29-01-2023
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Alan Bentley
Well I've just moved here a week ago but staff are helpful and folk are no trouble
29-08-2022
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Steven Somerfield
Really good house , good for supporting peope helps my mum and my pervious partner
29-05-2022
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Wajid Hussain
Do not care about disability very bad experience they have emotionally scare me for life!!!!!!
29-05-2021
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Patricia Coy
29-05-2020
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Phillip Norton
29-05-2020
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howard dunn
29-05-2020
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Daniel Rocco
29-05-2020
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Raj Verma
Metropolitan Housing association
29-05-2019
