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Atms, Private Sector Banks, Investment Banks, Banks, Savings Banks

Metro Bank

Metro Bank is a financial institution located in Southampton, England. They offer a variety of services including banking, investment banking, savings accounts, and ATM access. As a private sector bank, Metro Bank is dedicated to providing top-notch financial services to their clients.

Introduction to Metro Bank

Metro Bank is a British financial institution that was founded in 2010. It was the first new high street bank to launch in the UK in over 100 years. The company prides itself on offering a customer-focused banking experience, with a focus on convenience and accessibility. They have a unique approach to banking, with brightly colored branches that are open seven days a week and extended hours for customer convenience.

Services & products

Metro Bank offers a wide range of financial services to its customers. These include personal and business banking, mortgages, loans, credit cards, and savings accounts. They also offer investment banking services for businesses and have a range of options for wealth management.

Location

Metro Bank's Southampton branch is located in the bustling West Quay Shopping Centre. The area is known for its shopping and dining options, as well as its proximity to the waterfront. Visitors can expect to find a mix of national and local businesses in the area, with everything from high-end fashion retailers to independent cafes. The closest public transportation options are Southampton Central train station (0.9 miles), Southampton Coach Station (0.5 miles), and the West Quay Bus Station (0.1 miles).

Benefits

Customers choose Metro Bank for its customer-centric approach to banking. They offer extended hours, seven-day service, and a range of convenient services like instant card printing and safe deposit boxes. The bank also has a reputation for excellent customer service, with friendly and knowledgeable staff who are always willing to help.

Good to know

Metro Bank is a member of the Financial Services Compensation Scheme, so customers' deposits are protected up to £85,000. They also offer a range of online and mobile banking options, making it easy for customers to manage their finances on the go.

Reviews

Customers rave about the friendly and helpful staff at Metro Bank, as well as the bank's convenient hours and services. Many customers appreciate the bank's focus on customer service and the customer-centric approach to banking. Some customers have noted that the bank's fees can be higher than other banks, but overall the reviews are overwhelmingly positive.

FAQ

What are the interest rates for various types of savings and investment accounts?

At Metro Bank, we offer a range of savings and investment accounts with competitive interest rates. Our rates vary depending on the type of account and the amount of money deposited. We encourage you to visit our website or speak with one of our representatives to learn more about our current interest rates.

Can you provide examples of successful investment strategies you have implemented for clients?

We take pride in offering personalized investment strategies tailored to each client's unique financial goals and risk tolerance. Our team of experienced professionals utilizes a variety of investment tools and techniques to help our clients achieve financial success. We would be happy to provide examples of successful investment strategies during a consultation with one of our representatives.

What type of loans do you offer and what are the interest rates?

At Metro Bank, we offer a variety of loans to meet the needs of our customers, including personal loans, home loans, and business loans. Our interest rates vary depending on the type of loan and the creditworthiness of the borrower. We encourage you to visit our website or speak with one of our representatives to learn more about our current interest rates and loan options.

How secure is your online banking platform?

At Metro Bank, we take the security of our customers' personal and financial information very seriously. We utilize industry-standard security measures to protect against unauthorized access and data breaches. Our online banking platform is regularly monitored and updated to ensure the highest level of security for our customers.

What types of loans do you offer and what are the interest rates?

At Metro Bank, we offer a variety of loans to meet the needs of our customers, including personal loans, home loans, and business loans. Our interest rates vary depending on the type of loan and the creditworthiness of the borrower. We encourage you to visit our website or speak with one of our representatives to learn more about our current interest rates and loan options.

Reviews

  • andrew

    I have been a customer of Metro bank for many years and have always said they give good customer service, However this branch has some rude and unhelpful cashier's sad really as all the other Metro branches I have visited have given amazing customer service.

    27-04-2023
  • tracey hunt

    Unfriendly cashiers, everything was too much trouble!

    27-04-2023
  • Holly Somogyi

    Very helpful & friendly staff.

    27-03-2023
  • Conor Avery

    Awful Company

    27-02-2023
  • Martin Desmond

    Had fraudulent withdrawal as l sat in the branch informing them it was not me, absolutely useless 10 days no money returned.

    27-01-2023
  • Summer (summerxneko)

    Rubbish bank and rubbish service, trying to open an account and been told English is not good enough by the receptionist, so they won't open the account for us. So rude and racist.

    27-11-2022
  • Jack Batchelor

    Bank doesn’t allow people to deposit money into your account for you and the banking app has been down for over 3 days

    27-10-2022
  • Kumar Aman

    I went Metro Bank, Southampthon. One of staff name,no idea extremely rude, not professional and not acceptable as a banker and her service, behavioural. She should not work with Metro Bank and make the bad reputation.

    27-09-2022
  • Rezaul Miah

    Really bad. Served by Nihal. Wouldn't let me collect my belongings from safety deposit box 30 - I arrived 30 minutes before closing time on a Saturday. Store was quiet. Told me to come back tomorrow! Really disappointed 😞. Raised a complaint with head office. Let's see what they say...

    27-09-2022
  • Mike Harris

    Fantastic bank, open on a Sunday. Very helpful by Anthony and his team. We only went into use the magic money machine for some coins but considering changing my business banking to here. Thanks again

    27-09-2022