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Airports, Ambulance Services, Call Centers

Met Medical Ltd

Met Medical Ltd is a UK-based company that specializes in providing services related to emergency situations. They offer a range of services including ambulance services, transportation and shipping, telecommunications, and call centers. Their expertise also extends to airports, making them a reliable partner in ensuring the safety and well-being of passengers. With their commitment to excellence, Met Medical Ltd is dedicated to providing top-notch services to their clients.

Introduction to Met Medical Ltd

Met Medical Ltd is a medical transportation company based in St Albans, England. The company was founded with a mission to provide high-quality ambulance services during emergency situations. What makes this company unique is its focus on using the latest telecommunications technology to ensure efficient and effective response times.

Services & Products

Met Medical Ltd offers a range of medical transportation services, including ambulance services for emergency situations, transportation to and from hospitals, and transportation to airports for medical repatriation. The company also operates call centers to ensure that patients receive prompt and efficient assistance.

Location

Met Medical Ltd is located in Smallford Works, a bustling industrial area in St Albans. The surrounding area is home to a variety of businesses, including manufacturing plants, logistics companies, and warehouses. Customers can expect a vibrant and dynamic environment with plenty of activity. The nearest public transportation options are the Smallford railway station, which is 0.5 miles away, the Hatfield railway station, which is 2.5 miles away, and the St Albans City railway station, which is 3 miles away.

Benefits

Customers should choose Met Medical Ltd because of its commitment to providing high-quality medical transportation services using the latest technology. The company's call centers are staffed by experienced professionals who are trained to handle emergency situations with care and efficiency.

Good to know

Customers should be aware that Met Medical Ltd is focused solely on medical transportation services and does not offer other transportation or shipping services.

Reviews

Customers have praised Met Medical Ltd for its prompt and efficient response times during emergency situations. Many have also noted the professionalism and care demonstrated by the company's staff.

Amenities

  • amenity
    wi-fi
  • amenity
    24-hour availability
  • amenity
    paramedic staff
  • amenity
    advanced life support
  • amenity
    wheelchair accessibility
  • amenity
    air ambulance
  • amenity
    stretcher accessibility
  • amenity
    cardiac care
  • amenity
    oxygen supply
  • amenity
    medical equipment
  • amenity
    emergency response
  • amenity
    trauma care
  • amenity
    critical care
  • amenity
    emergency transport
  • amenity
    iv therapy
  • amenity
    medication administration
  • amenity
    on-site diagnostics
  • amenity
    24-hour service
  • amenity
    voip technology
  • amenity
    live answering
  • amenity
    toll-free number
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    customer relationship management
  • amenity
    call tracking
  • amenity
    automated call distribution
  • amenity
    queue management
  • amenity
    call barging

FAQ

What are the available transportation options from the airport to my destination?

We offer transportation options such as taxi, private car hire, and shuttle services to and from the airport. Our transportation services are reliable, safe, and efficient.

How do you ensure the security and privacy of customer information during interactions with agents?

We take customer security and privacy very seriously. Our agents are trained to handle customer information with strict confidentiality and we have implemented secure protocols to protect customer data during interactions.

What is the average response time for your ambulance services in emergency situations?

Our ambulance services have an average response time of 10-15 minutes in emergency situations. We have a fleet of fully equipped ambulances and highly trained medical professionals to provide timely and effective emergency care.

What level of training do your paramedics and emergency medical technicians have?

Our paramedics and emergency medical technicians have undergone extensive training and hold certifications from reputable institutions. They are equipped with the knowledge, skills, and experience to provide high-quality medical care in emergency situations.

Do you accept insurance for ambulance services, and if so, which providers?

Yes, we accept insurance for ambulance services from most major insurance providers. Please contact our billing department for more information and to verify coverage.

Reviews

  • Emily Crowther

    We had two paramedics who attended our post-race reception at the London Marathon 2023. They were both brilliant, very helpful and attentive when anybody had any questions or needed any help. We will definitely use this service again, thank you!

    22-05-2023
  • Alexandra Ware

    A first class professional service. They made a daunting trip from Norfolk to London stress free so that the patient, I accompanied (aged 87), received her life saving treatment and returned home relaxed. The crew liaised with hospital staff so that everyone was fully briefed.

    29-04-2023
  • Tony Cox

    10th March 2023 Transferring my Mum from one care home in Hertfordshire to another in Norfolk, a journey of 3.5 hours. From the very first moment we contacted Met-Medical, they couldn’t have been more professional and helpful. Alex, on the booking line was exceptionally helpful to my wife and I, explaining the booking procedure and how the following process worked. On the day of my Mum’s transfer, the ambulance called me approx. 30 mins before they arrived, allowing us to prepare Mum without getting her stressed. When the guys arrived, Lee and Lee, were very friendly and caring to Mum, which made her feel at ease. They moved her into the ambulance, settled her in and made her feel comfortable, my wife was escorting her to the new care home, the guys also made her feel at ease and comfortable. Once the ambulance got on its way, the guys were really chatty , friendly and caring, keeping my Mum amused throughout the journey. Mum arrived safely, the guys moved her from the ambulance into the care home, where she was made to feel at home. My wife and I would highly recommended met-medical to anyone who requires a private ambulance. Everyone was very helpful, caring and professional. Nothing was too much trouble. Thank you to everyone at Met-Medical. Well done 👍🏻

    29-03-2023
  • Raj Kumar

    Steve Elliot and Frank Duffy were absolutely unreal. They came quick and really put my mother at ease and my whole family. Tremendous amounts of love for both these individuals for relaxing a very difficult time and making us feel better. They made sure my mother was in the best possible hands. They truly deserve a medal for today and I want to show my appreciation and say thank you.

    29-12-2022
  • Sarah Paddy

    We would like to share our appreciations to Gemma & Sarah for going above and beyond when attending to my work colleague who had fallen down the stairs. Their duty of care and sense of humour kept us both reassured and relaxed in the many hour wait to get into the hospital. They kept our spirits up and even shared their dinner with us. Not enough praise goes to NHS workers. Thank you Gemma and Sarah for the hours you devoted to us from the moment you turned up until the moment you handed my colleague over to the hospital. Thank you.

    29-11-2022
  • Robert Snelling

    Very happy with ambulance service provided. Very professional and caring crews in providing transport for my mother

    29-11-2022
  • Christine Duncan

    Excellent ambulance transfer for my mum. Efficient, excellent service, I was kept informed throughout from initial enquiry through to booking and follow up enquiries, but best of all the two young men who were the crew for the transfer were polite, kind and extremely caring. Whilst I initially thought the cost was expensive, to know my mum was in good hands throughout and treated with respect and good quality care was worth every penny.

    29-08-2022
  • Allan

    Today we had a superb service from Welwyn Garden City to Birmingham. Cloe and Katie were extremely quick and professional and we couldn't have asked for a better crew. They are a credit to Med Medical.

    29-08-2022
  • John Griffin

    Met medical provided the best care possible when transferring my wife. The crew were wonderful caring and thoughtful they made a difficult journey possible for her. I would use them again without hesitation

    29-08-2022
  • Lawrence Moss

    Met- Medical transferred my mother who has Alzheimer's and passenger (father) from Manchester to Chichester (240 miles). The initial arrangements were very easy to set - up and the follow up and keeping me appraised was great with regards to arrival times etc.. The support staff who did the actual transfer were great they made my mother feel comfortable and relaxed and happy to transfer (I was apprehensive on how she would react). The transportation went really well. Thanks to the team.

    29-08-2022