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Telephone Answering Services

Messagemail Ltd

Messagemail Ltd is a telecommunications company based in London, England. They specialize in providing Telephone Answering Services to their clients.

Introduction to Messagemail Ltd

Messagemail Ltd is a telecommunications company located in London, England. The company was founded in 1990 with the purpose of providing high-quality telephone answering services to businesses of all sizes. What makes Messagemail unique is their commitment to personalized service and their use of cutting-edge technology to ensure that their clients' needs are always met.

Services & products

Messagemail Ltd offers a range of services, including 24/7 telephone answering, message taking, call forwarding, and virtual receptionist services. They also provide customized solutions to meet the specific needs of their clients. Customers can buy different packages depending on their needs and the size of their business.

Location

Messagemail Ltd is located in the heart of London, on York Street. The area is known for its bustling business district, with many offices, shops, and restaurants nearby. Customers can expect to experience the vibrant atmosphere of one of the world's most exciting cities. The three nearest public transport options are the Marble Arch tube station (0.2 miles), the Edgware Road tube station (0.3 miles), and the Paddington train station (0.5 miles).

Benefits

Customers should choose Messagemail Ltd because of their commitment to high-quality service and their use of cutting-edge technology. They offer personalized solutions to meet the individual needs of their clients, and their staff is always available to answer questions and provide support. Messagemail Ltd has an excellent reputation in the industry and is known for its reliability and professionalism.

Good to know

Customers should be aware that Messagemail Ltd is a busy company, and they may experience longer wait times during peak periods. However, the company is committed to providing the best possible service to its customers and will do everything they can to ensure that their needs are met.

Reviews

Customers have consistently praised Messagemail Ltd for their personalized service and their commitment to meeting their clients' needs. They are known for their reliability and professionalism, and many customers have reported that they have had a positive experience with the company.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer telephone answering services for businesses of all sizes. Our services include call answering, message taking, appointment scheduling, and more.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained call agents who are dedicated to providing excellent customer service to all of our clients. We will work with you to ensure that our agents are trained specifically for your company's needs.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We understand that every business is unique, and we will work with you to create a tailored solution that meets your needs.

How quickly can you answer my calls and what are the hours of operation?

We answer calls promptly and aim to answer all calls within three rings. Our hours of operation are Monday to Friday, 8am to 6pm. However, we offer 24/7 services for clients who require it.

How do you ensure the security and confidentiality of my callers' information?

We take security and confidentiality very seriously. All of our call agents are trained to adhere to strict security protocols, and we use the latest technology to ensure the security and confidentiality of your callers' information. We are fully GDPR compliant and take all necessary steps to protect your data.

Reviews

  • matthew parr

    29-05-2021
  • Tara Vorster

    29-05-2021
  • Dorky Thorpy

    These guys give a very good level of service. I have used them for a number of years. Simon in particular is very helpful. There telephone answering service is very good value, and has saved me hours and hours by filtering out nuisance calls. thank you.

    29-05-2019
  • Alan Clerkin

    Big thanks to Tara, Simon and team for excellent service provided over the last number of years.

    29-05-2017
  • Yawvi Yaw

    i have used Simon at Message mail for a number of years and to be honest his team are articulate and consistant in their work ethics Highly Recommended. AutoMotive Couture Team

    29-05-2014