Mersea Trailers
Mersea Trailers is a company based in Colchester, England that specializes in providing trailer supply stores, boat trailer dealers, trailer manufacturers, and boat accessories suppliers. They offer a wide range of products and services for cars, boats, and motorcycles, as well as sports and hobbies. Mersea Trailers is committed to providing high-quality products and excellent customer service to their clients.
Introduction to Mersea Trailers
Mersea Trailers is a trailer manufacturing company based in Colchester, England. The company has been in business for over 30 years and specializes in producing high-quality boat trailers for customers. Mersea Trailers is unique because they offer customized trailers that are built to fit specific boat sizes and weights, ensuring a perfect fit every time.Services & Products
Mersea Trailers offers a variety of services including trailer repairs, maintenance, and customization. They also offer a wide range of boat trailers for purchase, including single and double axle trailers, bunk trailers, and roller trailers. In addition to boat trailers, they also sell boat accessories such as winches, jockey wheels, and lighting kits.Location
Located in Colchester, Mersea Trailers is situated in a bustling area with plenty of shops and businesses nearby. The area is known for its thriving community of car and boat enthusiasts, making it the perfect location for a trailer manufacturing company. The closest public transportation options include the Wivenhoe Train Station (2.5 miles away), the University of Essex Bus Stop (3.2 miles away), and the Brightlingsea Bus Stop (3.6 miles away).Benefits
Customers should choose Mersea Trailers because of their commitment to quality and excellent customer service. The team at Mersea Trailers works closely with each customer to ensure they receive a trailer that meets their specific needs. Additionally, Mersea Trailers offers competitive pricing and fast turnaround times, making them a top choice for boat owners in the area.Good to know
Customers should be aware that Mersea Trailers only sells and services boat trailers, so they may need to look elsewhere for other types of trailers. Additionally, customers should be aware that Mersea Trailers is closed on weekends.Reviews
Customers rave about the excellent service and high-quality products they receive from Mersea Trailers. Many customers appreciate the personalized attention they receive from the team, and several customers have commented on the durability and reliability of the trailers they have purchased from the company.Amenities
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parts department -
installation service
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repair service
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customization service
FAQ
Do you have a website or catalog that showcases your products?
Yes, we have a website that showcases our trailers and accessories. You can find it at merseatrailers.co.uk. We also have a catalog available upon request.Can you provide testimonials or references from previous customers?
Yes, we can provide testimonials and references from previous customers. You can find some on our website, and we can provide additional ones upon request.Do you offer financing or lease options for trailer purchases?
Yes, we offer financing and lease options for trailer purchases. You can contact us for more information on these options.What are your return policies for trailer parts and accessories?
Our return policy for trailer parts and accessories is that they must be returned within 14 days of purchase, unused and in their original packaging. We offer a refund or exchange.What is your return policy for trailers that do not fit or work properly?
Our return policy for trailers that do not fit or work properly is that they must be returned within 30 days of purchase. We offer a refund or exchange, but the customer is responsible for the cost of return shipping.Reviews
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Stephen Slater
Awful service, I emailed them using there contact form to ask for the size of the brake hub on a trailer (not a difficult thing to provide in my opinion) 2 days later and still no response from them so a 2nd request was sent asking same question but including how disappointed i was in the lack of a reply to a simple question. I then received a reply stating my request had been passed on to there engineers and do i want the brake pads also . My first Email made no mention of wanting any parts only the size of the brake drum . I waited a few days and still no response from there engineers so i mailed again and the response was that its only been a week since my first email How long does it take to look up a number and email it back to a customer ? another email was sent expressing my disappointment in there response and service to which i was told there busy and it could be some time before an engineer contacts me . From this response i have concluded that my request will be totally ignored and i many thanks but i will not be holding my breath awaiting a reply from yourself. Granted i may have been impatient but how difficult is it to look up a part and email the info to a customer ? As yet i still have not received the info i first requested Awful service in my opinion .
27-05-2022
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Keith Watson
I have used Mersea many times it the past for various dinghy trailers. However, I have recently been subjected to what appears to be fraudulent or unscrupulous dealings by an employee ("Dieter" - but this might be some sort of alias as he is also listed as "Bill" on the "delivery" details) who has bid on eBay items without any intention of paying for, or collecting the goods. I judge companies on the types they employ. I shall not be dealing with Mersea again!
27-05-2022
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Stefan redburn
Very helpful and friendly
27-05-2021
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arthur howison
Bought parts about disorganised
27-05-2021
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Bo Moerkerke
27-05-2020
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Illuminis
Excellent product and customer service. Sarah and the team could not have been more helpful sorting my new trolley and altering the road base to fit, as well as servicing it for me. THANK YOU
27-05-2020
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Tom O'Brain
Good firm with a good product at a good price. Barry supplied us with a trailer that fits three boats with and the sails, engines, suits, BA's et al for a reasonable and price turned around in time for the coming season.
27-05-2020
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Francesco Torchia
27-05-2020
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Klaus Harris
Mersea made an aluminium launch trolley for my RS Vareo and I'm super happy with it. Beautifully made, perfectly balanced and light as anything. It's made a huge difference to boat recovery and pulling it around the boat park. I can very much recommend it and Mersea's customer service. Thank you
27-05-2020
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Tim Spurge
Professional, good product, helpful staff, fair prices.
27-05-2020
