Featured image
Jewelry Repair Services, Gemologists, Diamond Dealers, Silversmiths, Jewelry Repairs

Merlins the Jewellers Ltd

Merlins the Jewellers Ltd is a UK-based company that specializes in the sale of diamonds and gemstones. They also offer jewelry repair services and have a team of skilled silversmiths. In addition to their jewelry services, Merlins the Jewellers Ltd provides financial services to their clients. They have several shops and shopping locations throughout England, and also engage in manufacturing and fabrication of jewelry.

Introduction to Merlins the Jewellers Ltd

Merlins the Jewellers Ltd is a family-owned business that has been in operation since 1986. The company is dedicated to providing high-quality jewelry and exceptional customer service. What makes this company unique is their team of experienced diamond dealers, gemologists, and silversmiths who are dedicated to providing their customers with the best possible products and services.

Services & Products

Merlins the Jewellers Ltd offers a wide range of services including jewelry repairs, jewelry repair services, and financial services. They also have an impressive selection of jewelry, including engagement rings, wedding bands, and other fine jewelry pieces.

Location

Merlins the Jewellers Ltd is located in Godalming, England, in the heart of the town's shopping district. The area is known for its quaint shops and cafes, making it a popular destination for locals and tourists alike. The nearest public transportation options are Godalming Railway Station (0.2 miles), Godalming Bus Station (0.1 miles), and Farncombe Railway Station (1.3 miles).

Benefits

Customers should choose Merlins the Jewellers Ltd because of their commitment to quality and exceptional customer service. The company's experienced team of diamond dealers, gemologists, and silversmiths are dedicated to providing their customers with high-quality products and services that exceed their expectations.

Good to Know

Customers should be aware that Merlins the Jewellers Ltd also offers manufacturing and fabrication services, which allows them to create custom pieces of jewelry that are unique to each customer.

Reviews

Customers rave about the exceptional customer service they receive at Merlins the Jewellers Ltd. They also appreciate the company's commitment to quality and their ability to create custom pieces of jewelry that are both beautiful and unique.

FAQ

What is your company's policy on conflict diamonds and are they certified by the Kimberley Process?

At Merlins the Jewellers Ltd, we do not support the trade of conflict diamonds. We only source our diamonds from reputable suppliers who follow the Kimberley Process Certification Scheme. This ensures that our diamonds are ethically sourced and free from conflict.

Does your company offer appraisals and certifications for their diamonds?

Yes, we offer appraisals and certifications for all of our diamonds. Our gemologists are highly trained and certified to provide accurate appraisals and certifications for our customers.

How long does it take to complete an order and deliver the products?

The time it takes to complete an order and deliver the products varies depending on the specifics of the order. We strive to complete orders as quickly as possible while still maintaining our high standards of quality. We will provide an estimated delivery date at the time of purchase.

How long does the repair process typically take?

The length of the repair process depends on the specifics of the repair needed. We will provide an estimated timeline for the repair at the time of drop off. Our skilled silversmiths and jewelers work efficiently to ensure that repairs are completed in a timely manner without sacrificing quality.

Can you provide references or past customer reviews?

Yes, we are happy to provide references and past customer reviews upon request. We take pride in our customer service and the quality of our products, and are confident that our satisfied customers will speak to our dedication to excellence.

Reviews

  • LucyAnn Clark

    29-04-2023
  • Sarah Jackson

    A company that are true to their word and can be trusted. Philie, the manageress, is very helpful and goes to a lot of effort!

    29-04-2023
  • Caroline Mayne

    Family friendly but professional service. Serviced and repaired my Cartier watch with one year guarantee for reasonable price. Would use again.

    29-10-2022
  • The Girlz Got Curlz

    What a super independent jewellers… Tim was so welcoming, friendly and helpful so we found exactly what we were looking for …so good that I went back again the following week! Highly recommend Merlins for outstanding service and a great customer experience… thank you Tim 🙂

    29-09-2022
  • Stacie Jackson

    Went into store today to ask for help untangling some jewellery, Tim did it so quick for me and was very friendly! I would definitely use them again if I need anything! Thanks again

    29-09-2022
  • Catriona Butcher

    I have been to the shop on many occasions. I have had valuations, jewellry repairs, watch batteries and also purchased a few items. I have always received a very friendly and professional service. Godalming is lucky to have such a super independent jewelers

    29-05-2022
  • Amy Lawson

    Staff are always so friendly and professional. I have had many jewellery repairs with Merlins over the years and they always do such a fantastic job! I wouldn’t go anywhere else. And such a beautiful shop! Thank you Merlins! From a very happy customer :-)

    29-05-2022
  • Dead Squirrel

    29-05-2022
  • Beth P

    A beautiful little jewellers on the Godalming High Street. They were so helpful and I am delighted to have my grandma's ring back looking so wonderful.

    29-05-2022
  • Duncan Hicks

    Highly recommended. Tim and his team are friendly, extremely helpful and always go above and beyond to deliver high standards and a quality service.

    29-05-2022