Merlin Estates Ltd
Merlin Estates Ltd is a property management company based in Farnham, England. They specialize in real estate and housing, providing comprehensive services to clients in the United Kingdom. With a focus on customer satisfaction, Merlin Estates Ltd is dedicated to delivering high-quality solutions that meet the unique needs of each client.
Introduction to Merlin Estates Ltd
Merlin Estates Ltd is a property management company located in Farnham, England. Founded in 2005, the company specializes in real estate and housing management services. Their unique approach to property management focuses on customer satisfaction, and they strive to provide exceptional services to their clients.Services & products
Merlin Estates Ltd offers a range of services to their clients, including property management, asset management, and real estate investment services. They also offer property maintenance services to ensure that their clients' properties are well-maintained and in good condition.Location
Merlin Estates Ltd is located in the Dares Farm Business Park, on Farnham Road in Ewshot, Farnham. The area is known for its beautiful countryside and is home to many other businesses, including manufacturing companies and retail stores. The nearest public transportation options are the Farnham Train Station, which is 5 miles away, the Aldershot Train Station, which is 7 miles away, and the Farnborough Train Station, which is 8 miles away.Benefits
Merlin Estates Ltd stands out from other property management companies because of their commitment to customer satisfaction. They offer personalized services to each of their clients and work closely with them to ensure that their properties are well-maintained and managed. They also have a team of experienced professionals who are knowledgeable about the real estate industry and are dedicated to providing exceptional services.Good to know
Customers should be aware that Merlin Estates Ltd is committed to providing transparent and honest services. They pride themselves on their integrity and professionalism, and they are always willing to answer any questions that their clients may have.Reviews
Customers have praised Merlin Estates Ltd for their exceptional services and commitment to customer satisfaction. Many have noted that their properties have been well-maintained and managed, and that they have had positive experiences working with the company.Amenities
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on-site maintenance -
online payment system
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lease renewal option
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furnished units
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parking
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storage
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green space
FAQ
What types of properties do you manage?
At Merlin Estates Ltd, we manage a wide range of properties including residential homes, apartments, commercial buildings, and industrial spaces.How do you handle maintenance requests and repairs?
We have a dedicated team of maintenance professionals who promptly handle all maintenance requests and repairs. Tenants can submit requests through our online portal or by phone, and we ensure that all issues are resolved in a timely and efficient manner.What is your fee structure for property management services?
Our fee structure for property management services is competitive and transparent. We charge a percentage of the monthly rent collected, and we do not charge any upfront fees. Our fees cover all aspects of property management, including tenant screening, leasing, rent collection, maintenance, and more.How do you screen and select tenants?
We have a rigorous tenant screening process that includes credit checks, employment verification, and background checks. We also require references from previous landlords and conduct interviews with potential tenants to ensure that they are a good fit for the property.What is your process for handling late rent payments or evictions?
We have a strict late rent payment policy in place, and we work closely with tenants to ensure that they are aware of their payment obligations. If a tenant falls behind on rent, we follow a standard protocol for contacting them and resolving the issue. In the event of an eviction, we work with legal professionals to ensure that the process is handled in a fair and timely manner.Reviews
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Joanne Walker
Don't use this company, The are beyond awful, the woman who owns this is not a professional, she doesn't know the meaning of the word honest, she is as transparent as a brick wall, they threaten legal action when you question their integrity, when confronted with evidence of the corruption, the fraud and the deception of the accounts the get aggressive, if you are paying them to manage your property ask for every invoice and accounting files, it's your right to review them. The handyman company is her husband trading under the name of Chris Budden. The saker risk solution is Mrs Allaways daughters company, which she owns 75% of, if you want to waste money on criminals carry on with this agent. Report them asap
29-03-2023
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Yasmine
Highly rude on the phone when we report problems and never fix maintenance issues. I’m fairly sure the maintenance fee owners pay is going towards their salary / pension pot. They need to be reported!
28-02-2023
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Martin Baker
Terrible company to work with. Arrogant, Really not interested in our private estate, Reported problems in the middle of 2022 still not repaired or repainted.
28-02-2023
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philip wilkes
This company does not meet the statements it makes on it’s website, nor in practice. They do not respond professionally or timely, nor obtain competitive rates for service providers. Similarly, there is a total lack of transparency regarding financial accounting which remain unresolved to date. As a result of their exceedingly poor service, a new management company has been appointed whilst legal action is being considered.
29-12-2022
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Emily Fryer
Paula was very helpful and resolved our issue very quickly whist keeping us informed 👍 thank you !
29-12-2022
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luka
29-11-2022
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Gavin Loader
I used the team at Merlin for 4-years and had a great experience. In context, from a property management point of view, I’m never keen on outsourcing everything entirely, because I just don’t think any outsourced supplier (Merlin or otherwise) can really deliver against every requirement from a distance. So, as a Board of Directors, we were quite hands-on managing our own property and the team at Merlin played their part in supporting us. We had 20 properties - 11 leaseholder and 10 freehold - on a single site. We had a clear Board of Directors which knew exactly what we wanted to do with our property, we knew our budgets and the team at Merlin helped to make it all happen. They collected service charges, provided financial information when requested; handled all legal and compliance matters and provided suppliers / maintenance contractors if we needed them. We did a lot of work ourselves, and maybe that isn't for everyone, but Danielle, Alison and Paula all helped to support us along the way. I don’t ever recall waiting more than an hour or so for a reply by phone or email. I enjoyed the experience.
29-11-2022
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Jo Walker
*please report this company to HMRC/Trading standards, tax fraud and avoidance, demand to see your accounts and bank statements **DO NOT DEAL WITH THIS CORRUPT, DISHONEST, UNPROFESSIONAL, THIEVING CON MERCHANTS, THEY ARE TAKING MONEY ON FALSE PRETENCES THEY ARE ROBBING PEOPLE BLIND!! PAYING THEM SELVES TO CARRY OUT WORK DONT USE TAKE YOUR MONEY ELSE WHERE AND PLEASE SEEK LEGAL ACTION TI RECLAIM ANY AND ALL MONEY THEY HAVE TAKEN FROM YOU.....
29-08-2022
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Russell Greatbatch
Nice staff and competent at managing the residential estates that I own property on. Can be abit slow at replying to emails but they always deliver. Can certainly recommend 👍
29-08-2022
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Suzanne Pinkney
Awful. Rude and do not reply to correspondence. I went to discuss their lack of correspondence with them in the their office and was having a reasonable conversation with someone when another member of staff came in, she started interrupting and telling me "this is the way we do things". Then the owner/director came in. She was extremely rude, said she was "cancelling this meeting" and chucked me out of the office. At no time was I abusive or threatening. I would not recommend them at all. Avoid at all costs. I cannot see what they do for their fee.
29-05-2022
