Mercury Car Sales
Mercury Car Sales is a reputable company located in Horsham, England. They specialize in selling cars, boats, and motorcycles. As authorized DS Automobiles dealers, they offer a wide range of high-quality vehicles to meet the needs of their customers. With a commitment to providing exceptional customer service, Mercury Car Sales is a trusted choice for anyone looking to purchase a new or used vehicle.
Introduction to Mercury Car Sales
Mercury Car Sales is a UK-based car dealership that has been in business for over 10 years. The company's primary goal is to provide high-quality cars to its customers at affordable prices. What sets Mercury Car Sales apart from its competitors is its focus on customer satisfaction. The company's team is dedicated to helping customers find the perfect car for their needs, and they are always willing to go the extra mile to ensure that customers are happy with their purchase.Services & Products
Mercury Car Sales offers a wide range of services to its customers. The company specializes in DS Automobiles dealerships, but they also offer a variety of other car brands, as well as boats and motorcycles. In addition to selling new and used vehicles, Mercury Car Sales also provides financing options and maintenance services to help customers keep their cars in top condition.Location
Mercury Car Sales is located in Horsham, a town in West Sussex, England. The area is known for its beautiful countryside and charming small-town feel. In Horsham, customers can expect to find a variety of businesses, including shops, restaurants, and cafes. The area is also home to several parks and green spaces, making it a great place to explore on foot or by bike. The nearest public transportation options to Mercury Car Sales are the Horsham Bus Station (1.5 miles), Horsham Train Station (2.2 miles), and Littlehaven Train Station (2.5 miles).Benefits
Customers should choose Mercury Car Sales because of the company's commitment to customer satisfaction. The team at Mercury Car Sales is always willing to go the extra mile to help customers find the perfect car for their needs. Additionally, the company's financing options and maintenance services make it easy for customers to keep their cars in top condition without breaking the bank.Good to Know
Customers should be aware that Mercury Car Sales specializes in DS Automobiles dealerships, but they also offer a variety of other car brands, as well as boats and motorcycles. Additionally, the company's financing options and maintenance services are designed to make car ownership as easy and affordable as possible.Reviews
Customer reviews of Mercury Car Sales are overwhelmingly positive. Customers praise the company's knowledgeable and friendly staff, as well as its commitment to customer satisfaction. Many customers also note that Mercury Car Sales offers a wide selection of high-quality cars at great prices. Overall, customers seem to be very happy with their experiences at Mercury Car Sales.Amenities
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financing
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leasing
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warranty
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parts
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service
FAQ
What is your dealership's warranty policy for new and used vehicles?
At Mercury Car Sales, we offer a warranty policy for both new and used vehicles. Our new vehicles come with a manufacturer's warranty, while our used vehicles come with a dealership warranty that covers certain repairs for a certain period of time after purchase. You can inquire about the specific details of our warranty policies with our sales team.Can I view and test drive multiple models before making a purchase?
Yes, at Mercury Car Sales, we encourage our customers to test drive multiple models before making a purchase. Our sales team will work with you to schedule test drives and provide information on the features and benefits of each model.Are there any financing options available for purchasing a vehicle from your dealership?
Yes, we offer financing options for purchasing a vehicle from our dealership. Our finance department can work with you to find the best financing option that fits your budget and credit score. You can also apply for financing online through our website.What services does your dealership offer for vehicle maintenance and repairs?
At Mercury Car Sales, we offer a range of maintenance and repair services for your vehicle. These services include oil changes, tire rotations, brake inspections, and engine repairs. Our service department is staffed with certified technicians who are trained to handle any maintenance or repair issue that may arise.Is there a trade-in program available for customers looking to exchange their current vehicle for a new one?
Yes, we offer a trade-in program for customers looking to exchange their current vehicle for a new one. Our sales team can provide you with an estimate of the trade-in value of your vehicle. This estimate can be applied towards the purchase of a new vehicle from our dealership.Reviews
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Karen Reeve
Avoid this place at all costs! My friend bought a car from here on finance and within a month the problems started. Oil leak,flat battery,gear box fail and many other problems. Between the garage and finance company it took eight months for them to accept responsibility and make a settlement. All in all a very stressful time for my friend!🤬🤬🤬🤬
28-05-2023
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Gabi wood
Arranged a date and time for test drive. Arrived 15 minutes early saw the car I was test driving, it was filthy dirty and covered in bird dropping. Looked inside and could see mould on the seats. Man comes out apologises.and told me to come back in 20 minutes so he can prepare the car. Took it out, put the roof down while out and part of it jammed and it wouldn’t close. Car wasn’t running right, very low on power and felt wobbly. Took it back and was told it was fine until I drove it! The whole experience was like a comedy sketch. Eventually the guy throwing his hands in the air, telling me the price of the car and walked off! I had traveled quite far and was hoping to drive it back home, I was utterly gobsmacked and got the train.
29-03-2023
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Tim Kent
Knocked on the door during opening hours but got no response.
28-02-2023
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Sveta Vituk
We bought the car with automatic transmission and soon enough in 1 or 2 weeks we noticed it was clunky when changing the gears. When contracting them it was very difficult to get throu and when we managed to reach them they were refusing the problem saying the car is alright, they didn't take us serious. Eventually, in 1 month the engine light come on, again trying to get hold of them was extremely difficult and when they saw the car they said it was just needed to change the transmission oil and we went with this, left them car and paid for oil however in few days the light came back on when I was going through the Robin Hood roundabout near Horsham where speed limit 60 per hour the car has lost the power, the gear was not engaged..... So they sold us faulty car for £5000, didn't repair it, they didn't give us money back, and only offered an exchange but valued the car for £2000 only, which is less then half of what we paid them two months before!!! The worst experience ever, sorry for my money, time and stress 😪
29-01-2023
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Henry Morina
I bought a ford fiesta from mercury car sales, Gazim was very polite and helpful, great service.The whole process was relaxed and smooth.Very happy with my new car.Thank you
29-01-2023
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Amanda de la Haye
Disgusted, the car I bought 2 years ago has cost me a lot of money in repairs and now the advisories on my mot would cost me another £800 , do not go near these people
29-12-2022
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Tim Snaith
I went for a test drive today and can't understand all these neg reviews. Gazim and Dino were helpful, car was clean, fuelled, and ready to drive. I might need a petrol version rather than the diesel I drove, so I'm sleeping on it, but I've no complaints about the service at all so far.
29-10-2022
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Shelly Offord
My sister recently brought a car broken down twice within a month first time aa said 2 injectors needed replacing as there was oli and deisal splattered everywhere took it back to them to get it fixed we thought it was done properly until we broke down again where we had to take it to a reliable garage to tell us he used bathroom sealant to cover it and it was never fixed properly and because of the damage it would cost 2.500 to be fixed we ask for money bk and they are refusing do not buy from them because they are putting people at risk
29-07-2022
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Gary Messer
Literally have no problems with this company nice staff brought a car from here hassle free with no problems everything went smoothly now enjoying my car.
29-05-2022
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Stephanie Burns
Very disappointing and unsettling experience test driving a car at this dealership recently. I would advise anyone to avoid using them as they put me in a dangerous situation. I booked a test drive and when arrived was met by the mechanic and told everyone else was busy (there appeared to be no one else around). Given the keys (which had a broken button) and no other information, upon inspecting the car I flagged the petrol gauge was flashing as low/empty, the mechanic gave me £10 cash and said I could fill up close by and would be fine. I naively assumed that meant there was enough fuel to reach the petrol station. Unfortunately it wasn't and the car stopped on a B-road about 5 minutes into the journey. If I had made it onto the a-roads I would've been in an extremely dangerous situation in the car. After the situation was dealt with and petrol delivered to the car I continued the test drive. Upon arriving back at the garage I wanted to ask questions about the broken air conditioning, the broken key and lack of a spare, and the gear box which seemed to be sticky to change between 1-2 and 2-3 gears. The man we spoke with was unhelpful, uninterested and then told me not to buy the car because he disagreed with my feedback and questions. A complete waste of time and a bad experience all round.
29-05-2022
