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Mercedes-Benz Dealers

Mercedes of Norwich

Mercedes of Norwich is a renowned Mercedes-Benz dealer located in Norwich, England. They specialize in providing top-quality cars, boats, and motorcycles to their customers. With their expert knowledge and exceptional customer service, Mercedes of Norwich has become a trusted name in the industry. Whether you're in the market for a new or used vehicle, their team is dedicated to helping you find the perfect fit for your needs.

Introduction to Mercedes of Norwich

Mercedes of Norwich is a Mercedes-Benz dealer located in Norwich, England. The company has a rich history of providing high-quality vehicles and exceptional customer service. Mercedes of Norwich is unique because of their commitment to providing a personalized experience for each customer. Their team of experts is dedicated to ensuring that each customer finds the perfect vehicle to meet their needs and preferences.

Services & products

Mercedes of Norwich offers a wide range of services to their customers. They have an extensive inventory of new and used Mercedes-Benz vehicles, as well as certified pre-owned options. In addition to cars, they also offer boats and motorcycles. Their team of experienced professionals is available to assist customers in finding the perfect vehicle to meet their needs.

Location

Mercedes of Norwich is located on Barker St in Norwich, England. The area is home to many businesses, including restaurants, shops, and other automotive dealerships. Customers can expect to experience a vibrant and bustling atmosphere in the area. The closest public transportation options include the Norwich Station (0.7 miles), the Norwich City Centre Bus Stop (0.1 miles), and the Norwich Castle Meadow Bus Stop (0.3 miles).

Benefits

Customers should choose Mercedes of Norwich because of their commitment to providing exceptional customer service and high-quality vehicles. Their team of experts is dedicated to ensuring that each customer finds the perfect vehicle to meet their needs and preferences. They offer a wide range of services, including financing and maintenance options, to make the car-buying process as easy as possible.

Good to know

Customers should be aware that Mercedes of Norwich also offers boats and motorcycles in addition to cars. They also offer financing and maintenance options to make the car-buying process as easy as possible.

Reviews

Customers have praised Mercedes of Norwich for their exceptional customer service and high-quality vehicles. Many customers have noted that the staff is knowledgeable and helpful, and that they are dedicated to ensuring that each customer finds the perfect vehicle to meet their needs. Overall, customers have had a positive experience with Mercedes of Norwich.

FAQ

What are the available models of Mercedes-Benz that you offer?

We offer a wide range of Mercedes-Benz models, including sedans, coupes, SUVs, and convertibles. Some of our popular models include the C-Class, E-Class, and S-Class sedans, the GLA, GLC, and GLE SUVs, and the SL and SLC convertibles. You can visit our dealership or check our website to see our full inventory.

Do you offer any financing options for purchasing a Mercedes-Benz?

Yes, we offer financing options for purchasing a Mercedes-Benz. We work with multiple lenders to provide competitive rates and flexible terms. Our finance team can also help you find the financing option that best suits your budget and needs.

How often should I bring in my vehicle for maintenance and what services are typically included in a maintenance appointment?

We recommend bringing your Mercedes-Benz in for maintenance every 10,000 miles or once a year, whichever comes first. Our maintenance appointments typically include an oil change, tire rotation, brake inspection, and fluid checks. We also conduct a multi-point inspection to ensure your vehicle is in good condition.

What is your policy on test drives and can I take the vehicle for an extended test drive?

We encourage our customers to take a test drive before purchasing a vehicle. Our policy allows for a test drive of up to 30 minutes. If you would like an extended test drive, we can arrange for a longer test drive with one of our sales representatives.

Do you offer any warranties or guarantees on the Mercedes-Benz models you sell?

Yes, we offer warranties and guarantees on all the Mercedes-Benz models we sell. Our new vehicles come with a manufacturer's warranty, and we also offer extended warranty options for added protection. Additionally, we have a certified pre-owned program that includes a warranty and additional benefits for our pre-owned Mercedes-Benz vehicles.

Reviews

  • Pip Wallwork

    Everyone very welcoming and efficient. Particular thanks to Nick Munson for managing a very peaceful Electric Smart Car Service……all over in 2 hours. Free coffee and wifi whilst I waited. Perfect.

    27-05-2023
  • itayi mukonyora

    25-05-2023
  • Gail Wilson

    I felt reassured that my MOT was undertaken by trained Mercedes technicians together with the high customer service you would expect from a main dealer - very reasonable price for the service received. Thanks

    22-05-2023
  • Cameron Elmi

    15-05-2023
  • hybryd85

    Nice and quick. Very good customer service, nothing I could had wanted more.

    15-05-2023
  • Deborah Staples

    Excellent service from Tracey and her colleague. Very helpful and professional. Managed to sort queries without any problems and no cost which was a real bonus. Thank you both for all your help

    29-04-2023
  • Susan Price

    I would just like to thank the Mercedes Benz Team of Norwich for the recent service I received regarding the various issues with my car. With special mention to Tracy Knight for her fabulous customer service.

    29-04-2023
  • Nabil Ghanem

    Walked in today to value my car as a deposit for a new Mercedes CLA 35 amg didn’t give an offer to take a seat or even to what to drink any sort of customer service expected from High brand like Mercedes just was stood around, wondering waiting for so long and after that they give me the offer. I said okay let me think about it didn’t take any details. Didn’t even bother to say okay what are you looking for exactly, you know what I’m just gonna go to BMW or Audi they need to have better customer service and don’t judge the book by its cover Mercedes Norwich!

    29-04-2023
  • Ian Frisby

    Took my car in for a recall on the passenger air bag and when I collected it the air bag light was on I went back in and asked the question and he said its nothing to do with the recall and will cost about £400 to get fixed but don't quote me on that? Also i asked for the air conditioning to be cleaned which was done on line and nothing was done!!! I was looking to buy a new car but after that customer service I'll opt for Audi or BMW.🤔🤨

    29-04-2023
  • Mark Burrage

    Great Service

    29-04-2023