Mercedes-Benz of Stevenage
MercedesBenz of Stevenage is a car dealership located in Stevenage, England. They specialize in selling Mercedes-Benz vehicles and also offer services such as auto machine shops, auto parts stores, and car accessories stores. They are known for being a Smart Dealer and one of the top Mercedes-Benz dealers in the area. MercedesBenz of Stevenage caters to the needs of customers looking for cars, boats, and motorcycles. They also provide a variety of shopping options for cars, boats, and motorcycles.
Introduction to MercedesBenz of Stevenage
MercedesBenz of Stevenage is a luxury car dealership that specializes in selling new and used Mercedes-Benz vehicles. The company has a rich history dating back to the early 20th century and is known for its quality automobiles and excellent customer service. What makes this company unique is its commitment to providing customers with a personalized experience and helping them find the perfect car to suit their needs.Services & products
MercedesBenz of Stevenage offers a wide range of services, including sales of new and used Mercedes-Benz vehicles, financing options, and maintenance and repair services. Customers can also purchase car accessories and parts from the company's store. The dealership is staffed by knowledgeable professionals who are passionate about cars and are dedicated to providing the best possible service to their customers.Location
MercedesBenz of Stevenage is located on Gunnels Wood Road in Stevenage, England. The area is known for its mix of residential and commercial properties, and there are many shops and restaurants nearby. The dealership is easily accessible by public transportation, with the Stevenage railway station just a short walk away. Other nearby public transportation options include the Stevenage bus station and the Lister Hospital bus stop.Benefits
Customers should choose MercedesBenz of Stevenage because of its commitment to excellence in customer service and its wide selection of high-quality vehicles. The company's experienced staff can help customers find the perfect car to meet their needs and budget, and its financing options make it easy to purchase a vehicle. The dealership also offers maintenance and repair services to keep cars running smoothly.Good to know
Customers should be aware that MercedesBenz of Stevenage is a Smart Dealer, which means that it offers environmentally friendly cars with low emissions. The dealership also has an auto machine shop on site, which allows it to provide quick and efficient maintenance and repair services.Reviews
Customers have praised MercedesBenz of Stevenage for its knowledgeable staff, excellent customer service, and high-quality vehicles. They appreciate the personalized attention they receive when shopping for a car and the dealership's commitment to helping them find the perfect vehicle. Overall, customers highly recommend MercedesBenz of Stevenage for anyone in the market for a luxury car.FAQ
What types of car accessories do you offer?
We offer a wide range of car accessories, including but not limited to floor mats, roof racks, bike racks, car covers, and more.Do you offer warranties on the vehicles you sell? If so, what type of warranty and for how long?
Yes, we offer warranties on all the vehicles we sell. The type and length of the warranty vary depending on the specific model and year of the vehicle. Please contact us for more information.Do you have a return policy for defective or incorrect parts?
Yes, we have a return policy for defective or incorrect parts. Please contact us as soon as possible if you receive a defective or incorrect part, and we will work to resolve the issue.Do you offer any discounts or loyalty programs for repeat customers?
Yes, we offer discounts and loyalty programs for repeat customers. Please contact us for more information on our current programs.Do you have any promotions or discounts currently available?
Yes, we have promotions and discounts available. Please contact us or visit our website to see our current offers.Reviews
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Gavin
26-05-2023
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Kirsty Miller
Avoid 👎🏻
20-05-2023
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alan Herts UK
Service reception staff were polite and personable throughout; was kept informed at every stage of the service / mot work being completed and the technical information video outlining the vehicle inspection details was a welcome bonus as was the car being cleaned before being returned, very happy with the service provided, thank you
20-05-2023
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David Cave
Great friendly staff. Always happy to help and a great showroom.
13-05-2023
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Paul Shannon
This is the friendliest and most helpful car dealership I've ever used and I keep coming back as a result. I have a cheap maintenance plan with them so every service is a breeze; turn up, wait in the lounge, get the keys back with a full explanation of work done, and then get shown back to a bright, sparkly and washed car. The lounge is great with free access to drinks and fast WiFi. I always wait in the lounge and work from my laptop, usually beside the huge workshop window so you can see progress on your car with mechanics busying around it. As the dealership is so big too I often spend a bit of time looking at the new cars on offer and planning my next upgrade, and never get approached by pushy sales people. In contrast I've tried Cambridge and Bedford Mercedes and had quite the opposite experience, and even worse at other manufacturer main dealers. A great choice to go here... it's easy to find too.
13-05-2023
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Anton Pasyuta
Tried to use them a few times as my local Merc dealership, and every time encountered a very bizzare combination of dismissive attitude, condescending tone and lacklustre expertise. Oh well.
27-04-2023
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Kelvin Lam
Courteous staff. Good experience.
27-04-2023
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Kevin Furness
27-04-2023
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a h
Please save your self the trouble and do not book your car in for any repairs or maintenance at this dealership. They will rip you off!! I booked my car in as I could hear a rattle. They charged me £1200 to fix this rattle well at least that's what I thought. When I came home I could still hear the rattle noise! I then contacted Richard and he said we thought the noise was coming from the issues we fixed. This is not good enough how can they charge me £1200 and not fix the initial issue. So quick to take my money but they didn't even bother to check whether the rattle noise was gone. They just worked on my car based on assumptions. escalated to Richard's manager Stuart but he's only worried about his colleague and not his customers. He said the technicians couldn't hear the noise and were unsure what rattle noise I was talking about. So why didn't they contact me or call me in so I could show them the noise? Not once have I even had an apology fromthem. I contacted Stevenage again and they are trying to charge me more for investigating this rattle sound and then more for fixing the issue. Not only that but my car has scratches on the bonnet which weren't there before. They're going to 'investigate' when I have pictures of my car prior to me giving it in with no scratches! Im surprised they're not charging to investigate that too. Why should I have to pay them more money? For them to go work on other things and not repair the actual issue? Avoid at ALL costs. Not only will they rip you off the staff are very rude. I have to book my car in again despite all the inconvenience this has caused me as I don't even live in Stevenage they are not willing to compromise. PLEASE AVOID!
27-04-2023
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Lee Carden
I want to thank all staff who helped me today at Mercesdes Benz Stevenage Lisa, Sarah and David they were very professional and resolved the issues that another dealership couldn’t. Thank you all very much
27-04-2023
