Mercedes-Benz of Southend
MercedesBenz of Southend is a car dealership located in Leigh-on-Sea, England. They specialize in selling used cars, including Maybach, Mercedes-Benz, and Smart Car models. In addition to car sales, they also offer air conditioning services, auto machine shops, and auto spring shops. MercedesBenz of Southend is a one-stop-shop for all your car needs. They also offer mobile phone repair services and massage supply stores. Customers can trust MercedesBenz of Southend for all their car buying and maintenance needs.
Introduction to MercedesBenz of Southend
MercedesBenz of Southend is a luxury car dealership located in Leigh-on-Sea, England. The company has a rich history in the automotive industry and has been providing high-quality vehicles to customers for many years. What makes this company unique is their commitment to customer satisfaction and their attention to detail in every aspect of their business.Services & Products
MercedesBenz of Southend offers a wide range of services and products to their customers. They specialize in selling new and used Mercedes-Benz cars, including Maybach and Smart models. They also provide air conditioning and auto machine shop services for those in need of vehicle repairs. In addition, the dealership offers financing and leasing options for those looking to purchase a car.Location
MercedesBenz of Southend is located in a bustling area of Leigh-on-Sea, surrounded by various shops and businesses. Customers can expect to find auto spring shops, massage supply stores, and mobile phone repair shops in the area. The dealership is conveniently located near public transportation options, including the Leigh-on-Sea train station, which is only 0.6 miles away. Other nearby options include the Marine Parade bus stop and the Broadway subway station.Benefits
Customers should choose MercedesBenz of Southend for their exceptional customer service and high-quality vehicles. The dealership has a team of knowledgeable and friendly staff who are dedicated to helping customers find the perfect car to fit their needs. They also offer competitive pricing and financing options, making it easier for customers to purchase their dream car.Good to Know
Customers should be aware that MercedesBenz of Southend specializes in luxury cars and may not have options for those on a tight budget. However, they do offer used car options that may be more affordable for some customers.Reviews
Customers have left glowing reviews of MercedesBenz of Southend, praising their exceptional customer service and high-quality vehicles. Many have stated that they would highly recommend this dealership to others looking to purchase a luxury car.Amenities
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certified mechanics -
online booking
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test drive
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financing
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trade-in
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warranty
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delivery
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pick-up
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service
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parts
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accessories
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detailing
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free wi-fi
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credit card acceptance
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pick-up service
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delivery service
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on-site repair
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24-hour test drive
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certified pre-owned
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sales consultant
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online appraisal
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customization service
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loaner vehicle
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extended warranty
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trade-in program
FAQ
Do you offer any warranties on your repairs?
Yes, we offer a 2-year warranty on all repairs done at our facility. This covers any defects or issues that may arise from our workmanship or materials used.What is your shipping and delivery process? How long can I expect to wait for my order?
As a car dealership, we do not typically ship or deliver orders. However, if there is a special circumstance, we can work with you to arrange a delivery or shipping method. The time frame for delivery or shipping will depend on the specific circumstances and location.Can you provide references or examples of past work you have completed?
Yes, we would be happy to provide references and examples of our past work. Please contact us and we can provide you with more information.Do you offer any warranties or guarantees on your work?
Yes, we offer a 2-year warranty on all repairs done at our facility. This covers any defects or issues that may arise from our workmanship or materials used.Can I test drive a Maybach vehicle before making a purchase?
Yes, we encourage all potential customers to test drive any vehicle they are interested in purchasing. This allows you to get a feel for the vehicle and make an informed decision. Please contact us to schedule a test drive.Reviews
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hollie marjoram
Disgusting service from Mercedes. Will not own up for selling me a faulty car. Expecting me to pay out and not take responsibility. Since I bought the car in October I have had nothing but issues with all 4 tyres. As soon as I bought the car they have not been interested in helping me out. Once my lease is up I will never be using Mercedes again.
17-06-2023
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Lynda Kennedy
Alim was so helpful, he couldn’t have done more for us, so a big thank you to him x.
17-06-2023
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jean markson
Great service from start to finish. Really appreciated Gil’s help and support with understanding which paperwork to sign and was very patient, prompt and polite to respond to all my queries. The entire team, Gil , Darren and Daniel were all super helpful from start to finish. I received a video of my car and received uninterrupted support with the show and tell of its functions from Dan . Many thanks to the team especially Gil, Darren and Daniel for worthwhile experience. I would highly recommend this branch as hospitality was top notch!!!
16-06-2023
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Na Doi
11-06-2023
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Oceans Above
Very helpful
11-06-2023
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Stephan Payne
04-06-2023
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Mark Campbell
Took the car in for a warranty problem in September2022. They were meant to change the door panel as the faulty seat belt had damaged it. Nine long months, five wasted appointments, three wrong door panels later, and it still hasn't been resolved. No-one seems to know what's happening. No-one wants to take responsibility. The customer service is absolutely shocking.
04-06-2023
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Keily Edwards
04-06-2023
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Tracie Garbutt
6 days on and still waiting on a call back from a manager from either Jardines or MB UK. EML came on my C220D cabriolet. Diagnostic completed at a Bosch garage which showed a NOX sensor fault. I have been advised that there is no stock in the UK and none in Germany. Back order but looking at approx 3 months or more for the parts!!! So I have been sold a vehicle which is not fit for purpose - trading standards confirmed. Called Southend, Chelmsford and Lakeside and have not managed to speak to anyone. Phone logs to substantiate this, call recording with Will. Online chat with MB and a gentleman called Will spoke to me and pushed me into booking the vehicle in for another diagnostic at Southend. Despite me advising I had the paperwork from the test last week. So I have a vehicle that is now on countdown, will stop running in approx 300 miles and then won't run. It will eventually need to be moved on the back of a lorry! MOT due August which will obviously fail because of the emissions and EML light. Googling this issue it appears Mercedes are aware of the failing sensors which all stem from a software update done on a recall. I bought a Mercedes because I believed it to be a luxury brand, how wrong could I be. Absolutely no customer service or support as yet from Jardines or MB UK. With no vehicle I will potentially lose my job, no local transport route in my area. Parking all booked for my holiday end of June, accommodation booked for Leicester in July. So who loses here? Me - 800 holiday or 120 each way for taxi, plus I lose 110 for valet parking... 350. Accommodation in July 280, and then possible loss of employment because my contract states I have to have access to my own car. I will have no vehicle to be able to get to see my 102 year old grandmother with failing health who lives in Lincolnshire, let me ask you if you think that's acceptable?!? Jardines / Mercedes I have issued a complaint, and you have 7 weeks now in which to respond after which I will raise it with your ombudsman who I might add was very helpful today.
04-06-2023
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Sarah Riggall
I have got my new car through Mercedes Southend. Irfan helped me choose the right make and model and I am so happy with it. Gil helped me complete all the relevant paperwork and kept me informed every step of the way. I will definitely be using Mercedes Southend again
28-05-2023
