Mercedes-Benz of Poole
MercedesBenz of Poole is a dealership located in Poole, England. They specialize in selling Mercedes-Benz and Smart cars, as well as boats and motorcycles. As one of the top Mercedes-Benz dealers in the area, they offer a wide selection of vehicles and provide exceptional customer service.
Introduction to MercedesBenz of Poole
MercedesBenz of Poole is a luxury car dealership that specializes in selling Mercedes-Benz and Smart vehicles. The company has been in operation for several years and has established itself as a reputable dealer in the UK. MercedesBenz of Poole prides itself on its commitment to providing exceptional customer service and delivering high-quality vehicles to its clients.Services & products
MercedesBenz of Poole offers a wide range of services, including new and used car sales, financing, leasing, and maintenance and repair services. Customers can purchase various models of Mercedes-Benz and Smart cars, including coupes, sedans, SUVs, and convertibles. The dealership also offers a selection of certified pre-owned vehicles that have undergone rigorous inspections to ensure their quality.Location
MercedesBenz of Poole is located on Holes Bay Rd in Poole, England. The area is known for its beautiful waterfront views and proximity to popular tourist destinations like Sandbanks Beach and Poole Harbour. The dealership is surrounded by other businesses, including restaurants, cafes, and retail stores. Customers can easily access the dealership using public transportation, with the closest bus stops being Dolphin Quays, Twin Sails Bridge, and Poole Bus Station.Benefits
Customers should choose MercedesBenz of Poole because of its exceptional customer service, wide selection of high-quality vehicles, and competitive pricing. The dealership employs knowledgeable and friendly staff who are dedicated to helping customers find the perfect car for their needs and budget. Additionally, MercedesBenz of Poole offers financing and leasing options that make it easy for customers to get behind the wheel of their dream car.Good to know
Customers should be aware that MercedesBenz of Poole is a luxury car dealership that specializes in selling high-end vehicles. While the dealership offers financing and leasing options, customers should be prepared to pay a higher price for these types of cars.Reviews
Customers have praised MercedesBenz of Poole for its exceptional customer service, knowledgeable staff, and high-quality vehicles. Many customers appreciate the dealership's commitment to providing a stress-free buying experience and recommend it to others looking for a luxury car dealership in the UK.FAQ
Do you offer any financing options for purchasing a Mercedes-Benz?
Yes, we do offer financing options for purchasing a Mercedes-Benz. We have various financing plans available, including lease and purchase options, which can be customized to fit your budget and preferences.How often should I bring in my vehicle for maintenance and what services are typically included in a maintenance appointment?
We recommend bringing your Mercedes-Benz in for maintenance every 10,000 miles or once a year, whichever comes first. Our maintenance appointments typically include an oil change, tire rotation, brake inspection, and fluid level check. However, the specific services included may vary depending on your vehicle's model and age.What is your policy on test drives and can I take the vehicle for an extended test drive?
We do offer test drives for our Mercedes-Benz models. Our policy allows for a test drive of up to 30 minutes. If you would like to take the vehicle for an extended test drive, we may be able to arrange that on a case-by-case basis. Please speak with one of our sales representatives for more information.Do you offer any warranties or guarantees on the Mercedes-Benz models you sell?
Yes, we do offer warranties and guarantees on the Mercedes-Benz models we sell. Each vehicle comes with a standard manufacturer's warranty, and we also offer extended warranty options for added peace of mind. Additionally, we guarantee the quality and condition of all our pre-owned vehicles.Do you offer maintenance and repair services for Smart Cars?
Yes, we do offer maintenance and repair services for Smart Cars. Our certified technicians are trained to work on all Smart Car models and can help keep your vehicle running smoothly. We also offer genuine Smart Car parts and accessories for purchase.Reviews
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Iain Liston
Attentive, thorough, and knowledgable.
28-05-2023
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Alyson Pantling
We visited Sandown for a quick look and ended up buying two new cars! Everyone who helped us (Alice and Laila in particular) gave us so much time and dealt with all our queries with patience and expert knowledge. It was a real pleasure to deal with a company where nothing was too much trouble and we were not under any pressure. We will be back when we next change our cars as it was such a good experience. We would definitely recommend Sandown of Poole.
22-05-2023
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lorraine fegan
Popped in on the off chance and recieved a warm welcome from Sandeep , we found him very knowledgeable about the cars we viewed and professional. We are still mulling things over at the moment ,but if we decide to buy he is certainly the person well look out for .
15-05-2023
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Liam Smith
I recently purchased my used vehicle from Sandown Mercedes-Benz of Poole and had the pleasure of dealing with Mali. From start to finish, Mali was very informative and professional. She was friendly, patient, and went above and beyond to meet all my requests, some of which may have been considered unusual. Upon collection, the vehicle was absolutely gleaming inside and out and was presented exactly as promised. I was made very welcome throughout the handover period and was treated to lots of coffee and biscuits. All team members that I engaged with were very pleasant and I believe it was Mali’s sales manager that I met during handover, and he too was very accommodating to my requirements. The process was straight-forward and was in fact quite enjoyable, which made it a lovely day out to the west country from East Sussex. Mali has followed up with me post-purchase, which was appreciated, and the overall experience was absolutely 5 star. I would happily return to Mali for any future purchases and recommend Sandown of Poole.
08-05-2023
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Phil Hoptroff
Amazing service from Leila and team professional friendly. A really pleasant experience.
29-04-2023
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RuDi Gurung Limbu
We have been to a few well known brands for the past purchases; but nothing like the Mercedes at Sand-down. A five star experience starts from the front desk, pleasant to deal with or change Appointments for a family of three kids (which can often be a case). Alice helped us through the whole process dealing with finances and choosing the car fit for our family. She is extremely helpful and person centred! She took time and effort to get to know our needs and helped us with the finances (part-exchange, etc). Also, Nick was extremely informative; getting us hands on with the gadgets and took time to answer any queries we had. What an excellent team at Sand-down highly recommend for all!
29-04-2023
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R A
I can't thank Jordan enough for helping me find my dream car. He went over and above to help me in my search, and was so helpful and kind throughout. He really spent time to find me a car that suited me and my budget, and did everything he could to make sure the process was smooth. His customer service was incredible, he was so patient, and he is a real asset to the business. I was looking with other companies for a car as well, but nothing matched the incredible customer service from Jordan and the Sandown team. The manager Leila was also extremely helpful and kind with her help aswell, and it was much appreciated! I couldn't recommend enough! They really take care of you and they really care. Thank you! (This review is on behalf of my mum Ameneh)
29-04-2023
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Colum
Being one of their customers with a yearly service contract, I have had my car in for repairs and servicing several times with Sandown. Every Single Time there is a problem either with not having the correct parts, or not being able to diagnose the problem, or how long I am left waiting, or not having courtesy cars available. Have wasted so much time with them, making unnecessary journeys, phone calls and taking days off work. They have ‘Right First Time’ as their mantra in the office, but I am yet to experience it in 3 years of using them. Time to change.
29-04-2023
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phillip conway
Very good Mercedes experience for the fourth time
29-04-2023
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Brian Christopher
Great service with friendly knowledgeable staff
29-04-2023
