Melbourne Avenue Post Office
Melbourne Avenue Post Office is a public sector company located in Chelmsford, England. They specialize in passport offices and are dedicated to serving the needs of society.
Introduction to Melbourne Avenue Post Office
Melbourne Avenue Post Office has been serving the Chelmsford community for over 30 years. As a part of the public sector and society, the company aims to provide essential services to the community. What makes this company unique is its focus on customer satisfaction and convenience.Services & Products
Melbourne Avenue Post Office offers a wide range of services, including passport applications, document certification, and postal services. Customers can also purchase stationery, office supplies, and greeting cards.Location
Located in the heart of Chelmsford on Melbourne Avenue, the post office is easily accessible by public transportation. The area is bustling with various businesses, including cafes, restaurants, and retail shops. The three closest public transportation options are Chelmsford Bus Station (0.2 miles), Chelmsford Train Station (0.7 miles), and Chelmsford Rail Station (0.7 miles).Benefits
Customers can expect excellent customer service and convenient hours of operation at Melbourne Avenue Post Office. The company is open six days a week, including Saturdays, to accommodate the busy schedules of its customers. Additionally, the post office offers a range of services, making it a one-stop-shop for all of its customers' needs.Good to Know
Customers should be aware that Melbourne Avenue Post Office can experience longer wait times during peak hours. However, the company is committed to providing efficient and effective services to its customers.Reviews
Customers have praised Melbourne Avenue Post Office for its helpful and friendly staff. They appreciate the range of services offered and the convenience of the location. Overall, customers have had a positive experience with the post office.Amenities
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parking -
wi-fi
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online services
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wheelchair accessibility
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cash payment
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credit card payment
FAQ
What documentation do we need to bring in order to get a passport?
To get a passport, you'll need to bring a completed application form, two passport photos, your previous passport (if you have one), and supporting documents such as a birth certificate or proof of citizenship.Are there any additional fees we should be aware of besides the cost of the passport itself?
Yes, there may be additional fees depending on the services you require. Expedited processing, overnight delivery, and other services will incur extra charges.Can we make an appointment or do we need to come during specific hours?
You can make an appointment online or by calling our office. Walk-ins are also welcome during our regular business hours.How long does it typically take to receive a new passport?
Standard processing times for passport applications are currently 4-6 weeks. However, expedited processing is available for an additional fee if you need your passport sooner.Do you offer expedited services for customers who need their passport in a hurry?
Yes, we offer expedited processing for an additional fee. This service can shorten the processing time from the standard 4-6 weeks to as little as 1-2 business days. Please note that expedited processing is only available for certain types of passport applications.Reviews
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Michelle Miller
Would it hurt the woman serving today to muster a smile? Not sure why you'd work serving people when you are so obviously in the wrong career.
29-01-2023
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John Jo
Quick friendly service with a smile
29-08-2022
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Jamie Strong
The lady said her name was Tracey. I found her extremely rude and unprofessional shouting at customers with a disgusting attitude. I told her I found her rude and no apology or attempt at providing customer service, which is her job, instead she tells me if I don't like it there are other post offices and refuses to serve me!
29-05-2022
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Bethany Squirrell
Only good thing about here is that I get my parcels delivered here, and that means cheaper postage. But the staff are so rude and grumpy!!
29-05-2022
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Ayeyi Mensah
29-05-2022
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Nick Szabo
Excellent service.
29-05-2021
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Carrie Tant
Absolutely wonderful customer service. Always happy to help. And are always informative and friendly :)
29-05-2021
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Fahina Begum
Really slow and unprofessional customer service. Not at all helpful and quite frankly rude people.
29-05-2021
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michaeljc1
29-05-2021
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Iain Tarr
This P.O. has been a lifeline during the 2020 Pandemic and I commend the staff in keeping their heads when receiving a barrage of abuse from impatient customers with unruly children.
29-05-2021
