Medserv
Medserv is a UK-based company that specializes in providing medical billing services to healthcare and medicine professionals. With a team of experienced professionals, Medserv ensures that clients receive accurate and timely billing services, allowing them to focus on providing quality care to their patients. Medserv is committed to delivering exceptional service and support to its clients, and is dedicated to helping them achieve their financial goals.
Introduction to Medserv
Medserv is a medical billing services company based in Haywards Heath, England. The company was founded 10 years ago by a group of experienced medical professionals who saw a need for a more efficient and accurate billing system in the healthcare industry. What makes this company stand out is their dedication to providing excellent customer service and their use of the latest technology to streamline the billing process.Services & Products
Medserv offers a range of medical billing services, including claims submission, payment posting, and accounts receivable management. They work with healthcare providers of all sizes and specialties, from individual practitioners to large hospitals. Customers can also purchase software and technology solutions to help manage their billing and coding processes.Location
Medserv is located in the town of Haywards Heath, which is a bustling commercial and residential area in West Sussex, England. The town is home to numerous businesses, including retail shops, restaurants, and medical practices. Customers can expect a friendly and welcoming environment when they visit Medserv. The closest public transportation options are the Haywards Heath train station, the Princess Royal Hospital bus stop, and the Harlands Road bus stop, all within 1 mile of the company.Benefits
Customers should choose Medserv because of their commitment to accuracy and efficiency in medical billing. The company's experienced staff and use of the latest technology ensure that claims are processed quickly and correctly. Medserv also offers personalized customer service and support to help healthcare providers navigate the complex world of medical billing.Good to Know
Customers should be aware that Medserv takes data security very seriously. The company uses multiple layers of encryption and other security protocols to protect sensitive patient information.Reviews
Customers rave about Medserv's personalized service and attention to detail. Many have noted that the company has helped them save time and money by reducing errors and streamlining the billing process. Overall, customers highly recommend Medserv for their medical billing needs.Amenities
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electronic filing -
coding assistance
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billing support
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insurance verification
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claims processing
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data entry
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paperless office
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client portal
FAQ
What specific medical billing services does your company offer?
We offer a wide range of medical billing services, including claims submission, coding, insurance verification, payment posting, denial management, and collections.Do you guarantee accurate and timely submissions of claims?
Yes, we have a team of experienced and certified medical billers who ensure accurate and timely submissions of claims. We use advanced software and industry best practices to minimize errors and maximize reimbursements.How do you handle denied claims and appeals?
We have a dedicated team for denied claims and appeals management. Our team reviews the denied claims, identifies the reason for denial, and resubmits the claim with appropriate documentation. We also handle appeals by providing additional information to the insurance company.What level of customer support do you provide, and how quickly can issues be resolved?
We provide excellent customer support, and our team is always available to assist our clients. We offer phone and email support, and our response time is usually within 24 hours. We prioritize urgent issues and aim to resolve them as quickly as possible.Can you provide references or case studies of successful medical billing services for similar healthcare providers?
Yes, we have several references and case studies of successful medical billing services for healthcare providers in various specialties. We can provide them upon request.Reviews
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Damian Donnelly
Deadly.
29-03-2023
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nicola sohrabkhani
If I could give them 0 stars I would. This company is like a shameful debt collector. If your invoice payment is several weeks late, they harass you by calling, emailing, texting with bullying tactics, threatening tone, and if it is a month late they automatically refer your account to a debt collector. Absolutely disgusted. Be warned.
29-03-2023
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Ewan Keenan
Medserv chasing for a bill from well over two years ago. A bill that I don’t owe but rather my insurance policy do. However it has meant I’ve had to dig out very old paperwork etc to prove I don’t owe it. Secondly , there was one payment of £27 I owed, so they sent me a letter on how to pay it. Only option was by cheque. Nonetheless, I did this, with the exact instructions on how to pay to. Only to receive the letter back two weeks later saying we sent to the wrong person... incompetent and not professional. Stay well clear.
29-01-2023
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John Exton
Sent a final demand, with ZERO previous correspondence. I would assume their housekeeping on paperwork is non-existent if this is able to happen. Of course, we were waiting for an invoice, never arrived. Then after asking where it was to the practitioner, we were told it's on its way - only to get a letter making out we are avoiding or are criminal. AVOID.
29-09-2022
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Jenny Beer
My consultants ‘secretary’ is not very helpful or knowledgeable. I have spoken to quite a few medical secretary’s over the years and never had someone so unwilling to help or listen. She is very abrupt and cannot wait to get off the phone. Once, when offering an alternative appointment date, which I was querying, she replied “do you want the appointment or not?” If it weren’t for the trust I have in my consultant, I would look elsewhere.
29-08-2022
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Steven T
Great experience with this company. During a difficult time I found them helpful, courteous and efficient. Sam Wood deserves a special mention as she went the extra mile to assist me and get the help I needed. Would highly recommend.
29-06-2022
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Sam Walden
29-05-2022
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Ipek Guler
29-05-2022
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Graziella Memoli
Last year ! Yes last year September I attended Blackhealth BMI hospital and saw Dr Babu for my Son. I paid Mr Babu In cash and now march 2022 I have recieved a invoice and voicemail requesting payment! I cannot find any receipt I dont think I ever recieved anything. I'm not happy about this at all obviously now the office is closed but I will be calling them tommorow. I am not paying again.
29-05-2022
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Gavin F
29-05-2022
