Medisave UK Ltd
Medisave UK Ltd is a leading medical supply store in the United Kingdom, providing a wide range of healthcare and medical equipment and devices. They specialize in mobility equipment, hospital equipment and supplies, oxygen equipment, surgical supplies, and more. As a trusted medical equipment manufacturer and supplier, Medisave UK Ltd is committed to providing high-quality products and exceptional customer service. With their extensive range of medical equipment and devices, they are dedicated to helping healthcare professionals and patients alike.
Introduction to Medisave UK Ltd
Medisave UK Ltd is a medical equipment and supply company based in Weymouth, England. Founded in 2000, the company has been dedicated to providing high-quality medical equipment and supplies to healthcare professionals and individuals alike. What sets Medisave UK Ltd apart from its competitors is its commitment to providing exceptional customer service and its extensive range of products.Services & Products
Medisave UK Ltd offers a wide variety of medical equipment and supplies, including mobility aids, hospital equipment, surgical supplies, and oxygen equipment. The company also provides medical equipment for specific fields such as dentistry and veterinary medicine. Customers can purchase these products either through the company's website or by visiting their physical store.Location
Medisave UK Ltd is located in the town of Weymouth, which is situated on the south coast of England. The area is known for its beautiful beaches and historic landmarks, and it attracts a lot of tourists each year. In addition to Medisave UK Ltd, the town is home to a variety of businesses, including restaurants, cafes, and shops. The closest public transportation options to Medisave UK Ltd are the Mercery Road bus stop (0.1 miles), Weymouth train station (1.3 miles), and the Weymouth Ferry Terminal (1.1 miles).Benefits
Customers should choose Medisave UK Ltd because of its extensive range of products, exceptional customer service, and competitive pricing. The company is committed to providing high-quality medical equipment and supplies that are reliable and affordable. In addition, the staff at Medisave UK Ltd are knowledgeable and friendly, and they can help customers find the products that best meet their needs.Good to Know
Customers should be aware that Medisave UK Ltd is primarily an online retailer, although they do have a physical store in Weymouth. In addition, some products may require a prescription or certification before they can be purchased.Reviews
Customers have praised Medisave UK Ltd for their excellent customer service and fast shipping. They have also noted that the company offers a wide variety of products at competitive prices. Overall, customers have had a positive experience with Medisave UK Ltd and would recommend the company to others in need of medical equipment and supplies.Amenities
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online shopping -
delivery service
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insurance accepted
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telemedicine
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medical equipment repair
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medical device fitting
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wheelchair access
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home delivery
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online payment
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mobility training
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free consultation
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online ordering
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virtual appointments
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wheelchair accessibility
FAQ
What is the warranty and maintenance policy for your products?
Our products come with a manufacturer's warranty, which varies depending on the product. We also offer maintenance and repair services for our equipment, which can be arranged by contacting our customer support team.Do you offer any training or support for using the equipment?
Yes, we offer training and support for using our equipment. Our team can provide training either in-person or remotely, depending on your preferences and needs.Can you provide references or testimonials from other customers who have used your products?
Yes, we can provide references and testimonials from other customers who have used our products. Please contact our customer support team, and they will be happy to provide you with more information.What is your customer support process and availability in case of emergency situations?
Our customer support team is available to assist you during our regular business hours, which are listed on our website. In case of emergency situations, we have a dedicated hotline that you can call for immediate assistance.Can you provide training and support for using the equipment?
Yes, we offer training and support for using our equipment. Our team can provide training either in-person or remotely, depending on your preferences and needs. Please contact us for more information.Reviews
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Kat knights
All has worked out great very pleased now - was just teething problems when upgrading their new layout/software. So 5 stars all the way. Thank you Medisave, was just stressed over your new platform upgrade.
23-05-2023
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John Cox
Excellent after sales and customer services departments. Very quick, efficient and friendly when sorting out our problem and sent a replacement stethoscope within days which was covered by the superb warranty provided free of charge with purchases.
27-03-2023
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Faizan Malik
Outstanding . I claimed warranty for my cardiology IV. Really fast collection and delivery. My Stethoscope is like new now
27-03-2023
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Sarah Hendry
Customer Service non existent. Ordered a stethascope with engraving. The engraving is not acceptable so contacted customer service to be told they will not accept a refund as I requested that style of engraving!. The engraving is hardly visible and not of acceptable quality and as such I would not be happy giving this as a gift. So I am now out of pocket with a stethascope I cannot gift or indeed sell? Will not be ordering or recommending anyone use this company. Seems they are reluctant to accept any returns from previous reviews? I have not even had any response to my last email to say how disgusted I am and that they have no regard for their customers at all. Disgusting! Steer clear unless you are happy to accept your product being ruined by severely poor quality engraving which apparently is the customers fault for ordering????? NOTE IN RESPONSE TO YOUR COMMENTS: With regards to your response, yes, I did say it was duplicated however I ALSO said that if the engraving was not inferior and of a quality I could give as a gift then I would have given both as a present. So, you are not able to refund the product for the awful engraving however you are happy to offer me FREE engraving and 5% discount, which to me shows you are admitting liability for the poor quality engraving or you would not have offered this? Needless to say no, I did not accept as I cannot use the product and the fact that you air your ‘complaint findings’ in a defamatory manner via a response to my Google review instead of emailing me your findings first, just shows what an untrustworthy company Medisave is and what backhanded tactics you will go to to try and salvage both money and your reputation through a bad review. Unfortunately you need to obtain a good reputation by looking after your customers.
27-02-2023
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tom bisson
Ordered a £80 stethoscope on the 7th December(meant to be delivered within 5 days) chased on the 15th, received a reply on the 19th, was told delays with courier. no offer of a date of when it will be delivered. It is now 3rd January and the item has been returned from the courier to medisave, they won’t give me a refund because it is engraved and will send out basically in their own time. They have never chased the courier or sort tracking information or even offered a potentially date of delivery! I may even get my order one day!
27-01-2023
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Matthew Lees
Dreadful customer service. Turned their phones off because they are "busy", emails bounce back, and they mostly ignore you on live chat - when they do reply, they don't address the issue at hand. I would give 0 stars if possible for their customer service. 2 stars for actually getting the order to me, which I refused anyway due to anxiety about their service.
27-12-2022
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Natalie Natalie
Terrible service. I have used these a few times and I'm always left disappointed, items missing or orders not even dispatched! AVOID
27-12-2022
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N A Teppler
I have used this place for a few years now and I have never had a reason to be disappointed or dissatisfied ! On the one occasion I did have an issue very recently with a product ( that was clearly manufactured faulty ) no fault of medisave they took it very seriously and they appropriately refunded me without delay! They were both compassionate and fulfilling to my needs especially through the pandemic supplying me with Masks so that I could go to the cancer Center for treatment and feel safe! After I was sold counterfeit PPE elsewhere ! Even when I had an appointment at short notice they upgraded the postage to get them to me ! On a service that they don’t usually conventionally offer ! All round a great experience and I wouldn’t hesitate to use them again and again and again! I am incredibly grateful for the excellent service I was given On numerous occasions!
27-11-2022
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N S
I ordered a stethoscope, with custom engraving, for my partner on Friday 11th November. It arrived on Saturday 12th November. EXCELLENT service. Thank you Medisave. 😊
27-11-2022
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Marylebone Academy
27-11-2022
