Medallia Ltd.
Medallia Ltd. is a leading electronics and software company based in London, England. They specialize in computer hardware and software solutions for businesses of all sizes. With a focus on customer experience, Medallia Ltd. provides innovative technology to help companies improve their operations and increase customer satisfaction. As one of the top electronics companies in the United Kingdom, Medallia Ltd. is dedicated to delivering high-quality products and exceptional customer service.
Introduction to Medallia Ltd.
Medallia Ltd. is a software company founded in 2001 in Palo Alto, California. The company's goal is to help other companies improve their customer experiences through the use of technology. They specialize in gathering customer feedback and analyzing it to help businesses make better decisions.Services & products
Medallia offers a variety of services including customer feedback management, social media management, and survey management. They provide a platform for companies to collect customer data and then use that data to improve their products and services.Location
Medallia's London location is situated in the heart of the city at 80 Cheapside. The area is a bustling commercial district with many electronics and software companies in the vicinity. Public transportation options include the Bank, St. Paul's, and Mansion House underground stations, all within a 10-minute walk of the office.Benefits
One of the unique aspects of Medallia is their focus on customer experience. They have a team of experts dedicated to helping businesses improve their customer satisfaction, which can lead to increased revenue and customer loyalty. Medallia's platform is user-friendly and customizable, making it easy for companies to gather and analyze customer data.Good to know
Customers should be aware that Medallia's services are geared towards larger businesses and may not be as suitable for smaller companies.Reviews
Customers have praised Medallia for their excellent customer service and user-friendly platform. Many have noted that the company's services have helped them improve their customer experiences and make better business decisions.Amenities
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online shopping -
credit card acceptance
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delivery
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warranty
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returns policy
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free trial
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online support
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cloud hosting
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mobile app
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customization
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security
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upgrades
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maintenance
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technical assistance
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data storage
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training
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integration
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consulting
FAQ
What type of warranty do you offer on your electronics products?
We offer a standard manufacturer's warranty on all of our electronics products. The length and specific details of the warranty may vary depending on the product, so we encourage you to review the product information or contact us directly for more information.Can you provide me with a list of customer references who have purchased similar products from you?
We take our customers' privacy seriously and do not share their information without their explicit consent. However, we have many satisfied customers who have left reviews of our products on our website and other online platforms. We encourage you to read these reviews to get a sense of the quality of our products and customer service.What is your return policy for defective or damaged electronics?
We offer a no-questions-asked return policy for defective or damaged electronics. If you receive a product that is defective or damaged, simply contact us within a reasonable time frame and we will provide instructions for returning the product and receiving a replacement or refund.What kind of customer support do you offer?
We pride ourselves on providing excellent customer support. Our customer support team is available via phone, email, and live chat to answer any questions you may have about our products or services. We also have an extensive knowledge base and frequently asked questions section on our website to help you troubleshoot any issues you may encounter.What kind of security measures do you have in place to protect our data?
We take the security of our customers' data very seriously. We use industry-standard encryption and security measures to protect all data transmitted through our website or stored on our servers. We also require strong passwords and two-factor authentication for all user accounts to prevent unauthorized access. If you have any specific concerns or questions about our security measures, please don't hesitate to contact us directly.Reviews
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Jacques Mertens
It's not forbidden for managers to rate their own company with 5 stars. It's just very sad. My experience with Medallia is closer to 0 stars than 5 stars.
27-02-2023
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Alex Hamburg
27-05-2022
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Howard Walker
They write the software for BT and EE apps. Both these sites have pages where you have to tick a box between 1 & 10 to answer. The first 5 boxes 1 to 5 are covered by text on my Motorola Z3 play and my Samsung S20 Fe. This means that you can only enter numbers between 6 and 10. Don't know if this is to get the company a good review, or just plain bad programming. I suspect the latter. If this is the best that they can do then I would not give them any work for my new website. Sort it out Medallia Ltd. I've been writing web sites since 1983. Just wasted half an hour trying to negotiate the EE app. Not a good experience
27-05-2021
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Simon Paul Thomas
27-05-2020
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Ani Subbarao
27-05-2019
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vdb london
27-05-2019
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Ali Sadat
27-05-2019
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Itamara Dall Alba
Visiting but looks a very nice place
27-05-2019
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shubham jain
Leader in Customer experience
27-05-2018
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Dekel Wiesman (DekelW)
27-05-2018
