Maze Living
Maze Living is a furniture and interior design company based in Haverhill, England. They specialize in wicker and cane furniture, as well as outdoor and garden furniture. Their stores offer a wide range of furniture options for customers to choose from. Maze Living is a go-to destination for those looking for high-quality furniture and interior design services.
Introduction to Maze Living
Maze Living is a furniture and interior design company located in Haverhill, England. The company was established with the purpose of providing customers with high-quality and unique furniture options for their homes and outdoor spaces. What makes Maze Living stand out is their focus on wicker and cane furniture, making them a go-to destination for those in search of garden furniture shops and outdoor furniture stores.Services & Products
Maze Living offers a wide range of furniture and interior design services to their customers. Their product offerings include wicker and cane furniture, outdoor furniture, and a variety of interior design accessories. Customers can also take advantage of the company's bespoke design services to create custom pieces that fit their personal style and needs.Location
Maze Living is located on Boundary Road in Sturmer, a small village just outside of Haverhill. The area is known for its picturesque countryside and charming local businesses. Customers can expect to find a mix of independent shops and cafes in the surrounding area, as well as plenty of opportunities for outdoor activities such as hiking and cycling. The closest public transportation options to Maze Living are the Haverhill Rail Station (4 miles away), the Cambridge Rail Station (20 miles away), and the Stansted Airport Rail Station (22 miles away).Benefits
Customers should choose Maze Living for their furniture and interior design needs because of the company's commitment to quality and unique design. Their focus on wicker and cane furniture sets them apart from other furniture stores, and their bespoke design services allow customers to create truly one-of-a-kind pieces for their homes.Good to Know
Customers should be aware that Maze Living's products and services may come at a higher price point than other furniture stores. However, the quality and uniqueness of their offerings are well worth the investment.Reviews
Customers rave about the quality and design of Maze Living's furniture and interior design services. Many note that the bespoke design services allowed them to create furniture that perfectly fit their personal style and needs. Overall, customers highly recommend Maze Living for their furniture and interior design needs.FAQ
Do you offer assembly and delivery services?
Yes, we offer both assembly and delivery services for our furniture. Our team of professionals will deliver your furniture to your desired location and assemble it for you.Do you offer delivery and assembly services for the furniture?
Yes, we offer both delivery and assembly services for our furniture. Our team of professionals will deliver your furniture to your desired location and assemble it for you.What materials are your garden furniture made from?
Our garden furniture is made from a variety of materials including wicker, rattan, and metal. Each piece is crafted to provide comfort and durability.Do you have showrooms where I can see the furniture in person?
Yes, we have multiple showrooms located throughout the United Kingdom where you can see our furniture in person. You can find the nearest showroom to you on our website.What is the warranty and return policy for your cane furniture?
We offer a one-year warranty on all of our cane furniture. If there are any defects or issues with the furniture, we will provide a replacement or repair. Our return policy allows for returns within 14 days of purchase, as long as the furniture is in its original condition.Reviews
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Rebecca
So disappointed from start to finish with Maze. First delivery day they didn’t even arrive although given a time slot of 6.30-9.30pm. No phone call to say it was being deferred. Maze aren’t open at the weekends so had to wait for Monday to call. Phone lines say they open at 9am but still had answerphone saying they don’t open till 9am at 9.30am? Was told delivery drivers had to abandon truck as one wasn’t feeling well. Rearranged for the following Friday. Thursday arrived and got a txt for delivery for Monday. After much huffing and puffing from customer services girl was put through to Jayde who arranged for delivery Saturday and said she will be on emails Saturday evening and would give us a courtesy call to make sure it was ok. Saturday came and parasol arrived broken. No courtesy call from Jayde and no reply to emails. Had to constantly ring for refund, which we are still awaiting. Also promised a B Bulb light for the bad service but nothing. Just such a shame. Bit of good old customer service wouldn’t have gone a miss. Looking at reviews it looks to be the same problems a lot. Happy to discuss on the phone.
26-05-2023
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Ina
We have ordered outdoor furniture almost a year ago. Delivery was prompt and very smooth. Not longer after furniture was set up,we have noticed the table was damaged. We contacted Maze Living and their initial response was very prompt confirming this was manufacturers fault and the table would be replaced in about 12 weeks. We contacted them 6months later with no reply,then again a month later - no reply. I have even contacted them from the different email address hoping that would help to pick up on communication but had no reply! Although delivery was very smooth and the quality of furniture is great (despite faulty table),poor communication and hiding under the leaves after concerns being raised I would not trust this company again.
22-05-2023
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Michael Lawrence
Terrible company avoid at all cost. Totally incompetent with an even worse customer service department.
20-05-2023
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Will Dunn
Resolved a major issue to my satisfaction, thank you Maze for making it right. I will enjoy my furniture this summer 👌🏼
13-05-2023
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Elham Sarbazi
There is no customer service apparently... Ordered the Maze Amalfi square outdoor corner unit. Arrived two weeks ago. One of the footstools was damaged and had a very deep scratch. I've sent multiple emails with photos to customer service and have filled out the online forms multiple times for the past two weeks and no one has got back to me! Update: I was contacted by Maze living and received a replacement footstool.
06-05-2023
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steve barclay
No delivery - No customer services. Having not received products ordered I have attempted to make contact with customer services. The telephone just rings (this is the case all week) and have received 1 email with no action except their supplier might contact me. Concerned.
29-04-2023
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Emma Paxton
DO NOT BUY FROM THIS COMPANY! Table was delivered broken and still hasn’t been replaced 3 months later! No one answers the phone ever and emails are not replied to! I want a refund. So unhappy!!!!!
27-04-2023
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adrienne barber
Couldn't recommend this company enough, delivery, customer service, quality is brilliant. Jayde in customer services has been brilliant - recommended to so many people already 3 people have bought from them since on my recommendation.
27-04-2023
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Sheona Canfield
Sofa set delivered within a week, but unfortunately the sofa was damaged, called maze living and seemed no problem at the time to get a replacement, but would take 12 weeks, called again after 12 weeks to discover replacement was not ordered, so again would have to wait another 12 weeks. Called again 6 months down the line and no further forward. Was advised replacement sofa had arrived and I would get an email with delivery notice, never happened, called again today to be told sofa is with another company waiting to get delivered and now out of their hands, but new company have not got any record of my replacement sofa, come on maze living what’s happening with my sofa. For a company that can deliver a whole set to you in 7 days, but I have to wait over 6 MONTHS for a replacement for the damaged one that was delivered. Have been on hold now for 5 mins on phone and has now been cut off. PLEASE arrange a new set to be delivered in 7 days and take the damaged set away. Update- replacement sofa has now arrived along with garden lights as way of compensation. Thank you maze living
27-04-2023
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Christine Jones
Great company to buy from. Quality products at good prices. Prompt reply to my emails. Delivery was as stated and on time. I will definitely shop here again and highly recommend. So glad I discovered this company.
27-11-2022
