Maxibrite
Maxibrite is a solid fuel company located in Wales, United Kingdom. They operate in the energy and resources sector, providing high-quality fuel products to their customers.
Introduction to Maxibrite
Maxibrite is a solid fuel company based in Pontyclun, Wales. The company has been in operation for over 50 years, and its purpose is to provide customers with high-quality solid fuels. What makes Maxibrite unique is their commitment to sustainability and the environment. They source their products from sustainable forests and ensure that all their fuels are CO2 neutral.Services & Products
Maxibrite offers a range of solid fuels, including coal, smokeless fuel, and wood briquettes. They also offer firelighters and kindling to help customers start their fires. All their products are of the highest quality and are designed to provide customers with long-lasting heat.Location
Maxibrite is located in the Mwyndy Industrial Estate in Llantrisant, which is a small town in the county borough of Rhondda Cynon Taf. The area is known for its industrial heritage, and customers can expect to find a mix of businesses in the industrial estate. There are also several pubs and restaurants in the area. The nearest public transportation options are Llantrisant train station, which is 2 miles away, Pontyclun train station, which is 3 miles away, and the 411 bus stop, which is a 10-minute walk from the industrial estate.Benefits
Customers should choose Maxibrite because they offer high-quality solid fuels that are sustainable and environmentally friendly. The company also provides excellent customer service and fast delivery times. Additionally, Maxibrite is committed to ensuring that their products are CO2 neutral, which is good for the environment and helps customers reduce their carbon footprint.Good to Know
Customers should be aware that Maxibrite only sells solid fuels and firelighters, so they will need to purchase other items such as fireplaces or stoves from other retailers. Additionally, customers should be aware that delivery times may vary depending on their location.Reviews
Customers have praised Maxibrite for their high-quality products and excellent customer service. They appreciate the company's commitment to sustainability and the environment. Customers also note that the delivery times are fast and that the products are always delivered in good condition. Overall, customers highly recommend Maxibrite for their solid fuel needs.Amenities
-
delivery -
firewood
-
logs
-
charcoal
-
coal
-
peat
-
briquettes
-
wood pellets
-
kindling
-
stove
FAQ
What types of solid fuels do you offer?
We offer a range of solid fuels, including coal, smokeless coal, and wood pellets. Our products are suitable for various heating appliances, including open fires, multi-fuel stoves, and boilers.How do your prices compare with other solid fuel companies?
Our prices are competitive and affordable compared to other solid fuel companies. We strive to offer high-quality products at reasonable prices to meet the needs of our customers.Can you provide delivery and installation services for your solid fuels?
Yes, we offer delivery services for our solid fuels across the UK. We also provide installation services for some of our products, such as wood pellet boilers. Our team of professionals is trained to install and maintain heating appliances safely and efficiently.Do you have any customer satisfaction guarantees or warranties for your products?
Yes, we offer a customer satisfaction guarantee for all of our products. If you are not satisfied with your purchase, we will do our best to resolve any issues promptly. We also offer warranties for some of our products, such as wood pellet boilers, to provide our customers with peace of mind.What is your process for handling customer complaints or issues with your solid fuels?
We take all customer complaints and issues seriously and strive to resolve them as quickly as possible. Our customer service team is available to assist customers with any concerns they may have. We investigate all complaints thoroughly and work to find a satisfactory solution for our customers.Reviews
-
Richard Thomas
Recently bought a ton of Homeflame Plus smokeless briquettes. This is described as 'low ash' on their website. It clearly is not low ash. Burning it generated twice as much ash by weight and volume compared with my previous supplier. I feel that the description of their product is very misleading and inaccurate. Feefo reviews appear over generous and Maxibrite are not listed on Trustpilot..... makes you wonder! I would advise anyone considering buying Homeflame Plus to buy a 10kg bag from Asda or other local supplier first. Asda reviews are limited but currently only rate the product as 3 star.
27-05-2022
-
Dave Unreal (Unrealdave)
After a bit of research online Maxibrite looked ok for prices. I called and asked for advice and ended up buying 4 ton of Homeflame. It does burn but not the best or anywhere near it. But - The reason for 1 star is not just the poor (ish) performance but the unbelievable amount of waste ash. In 1 week using 1 fireplace (evenings) and 1 multi fuel burner (most of the time) I get 3 full buckets of ash and we are not into the really cold weather yet. I am late 60's Mrs is late 70's and raking through piles of ash is not easy on the knees. I have been using multi fuel burners for over 40 years so not a beginner by any means. Also sweep my chimneys and keep everything in order. I have used other fuels and they burn well, next day put the Homefire in and poor burn and LOADS of ash. Poor show! Interestingly Maxibrite mainly show up 5 stars on the Feefo review site so looked into Feefo. They do not appear to be a fair and balanced review site (google Feefo and see what I mean). Having said all that I must say the chap I spoke to who advised me at Maxibrite was pleasant and plausible :( Smokeless fuel is made by grinding down anthracite into a powder then re-forming it into briquettes using a binding agent. The binding agent used will be starch or molasses so not much is left behind once it has burned. However, in Homefire from Maxibrite there is so much ash left over I can only think the binding agent must be a different material or the original anthracite is of a poor quality. My lessons learned are 1 I will not buy from Maxibrite again. 2 I will never trust Feefo review site again. 3 In future only buy 1 ton then try it and if OK then buy more.
27-05-2021
-
Gregory Tossell
Very helpful customer service
27-05-2020
-
Vadims Larionovs
Coal loading place Very friendly staff Don't have any problems
27-05-2020
-
Jarek Tomaszewski
27-05-2018
