Mastercall Healthcare
Mastercall Healthcare is a company that provides Emergency Care Services to individuals in need. They specialize in handling Emergency Situations and are committed to providing timely and efficient care to their patients. With their headquarters located in the United Kingdom, Mastercall Healthcare is dedicated to serving the community and ensuring the safety and well-being of those in need.
Introduction to Mastercall Healthcare
Mastercall Healthcare is a UK-based company that provides Emergency Care Services to individuals in need. The company was founded in 1999 by a group of experienced healthcare professionals who were passionate about providing high-quality care to those in emergency situations. What sets Mastercall Healthcare apart from others in the same industry is their commitment to delivering personalized care to each patient they serve.Services & Products
Mastercall Healthcare offers a wide range of services, including emergency ambulance response, patient transport, and non-emergency medical transportation. Their team of highly trained and experienced healthcare professionals is dedicated to providing the best possible care to each patient they serve. In addition to their emergency care services, Mastercall Healthcare also offers training and education programs for healthcare professionals.Location
Mastercall Healthcare is located in Stocksfield, a small town in Northumberland, England. The area is known for its picturesque countryside and quiet, peaceful atmosphere. The town is home to several small businesses, including cafes, shops, and restaurants. There are also several public transportation options available in the area, including the Stocksfield train station, which is just a short walk from the company's location.Benefits
Customers should choose Mastercall Healthcare because of their commitment to personalized care and high-quality service. The company's team of healthcare professionals is dedicated to providing the best possible care to each patient they serve, and they work tirelessly to ensure that every patient is treated with compassion and respect.Good to Know
Customers should be aware that Mastercall Healthcare only provides emergency care services and does not offer routine medical care or treatment. However, they do offer training and education programs for healthcare professionals who are interested in learning more about emergency care.Reviews
Customers have consistently praised Mastercall Healthcare for their professionalism, compassion, and dedication to providing high-quality care. Many customers have noted that the company's team of healthcare professionals is highly skilled and experienced, and they work tirelessly to ensure that each patient receives the best possible care.Amenities
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ambulance -
air ambulance
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emergency medical technician
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paramedic
FAQ
What type of emergency care services do you offer?
We offer a wide range of emergency care services including ambulance services, medical consultations, and emergency medical transportation.Are your emergency care services available 24/7?
Yes, our emergency care services are available 24/7, 365 days a year.How quickly can a medical professional arrive on-site during an emergency situation?
Our medical professionals are trained to arrive on-site as quickly as possible during an emergency situation, typically within 15-20 minutes.What steps do you take to ensure the safety and well-being of the patient during an emergency?
We prioritize the safety and well-being of our patients during an emergency by providing fast and efficient care, utilizing state-of-the-art medical equipment and technology, and ensuring our medical professionals are highly trained and experienced.Do you have experience in handling specific types of emergencies, such as heart attacks or strokes?
Yes, our medical professionals have extensive experience in handling a variety of emergency situations, including heart attacks, strokes, and other life-threatening conditions. We pride ourselves on providing the highest level of care to our patients in any emergency situation.Reviews
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Annette McCarthy
A nice experience with all staff being very pleasant and caring. Dr Menakaya was very approachable warm and kind putting me at ease. Thank you all.
04-06-2023
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tracy brown
It’s actually Tracy St Louis. I turned up half an hour late but was still seen within ten mins. The lady Doctor (Dr Saleem or something similar sounding) was absolutely excellent, she explained everything, and in my opinion did everything that was needed to make my lungs and my breathing be the best as she possibly could make them, on a single doctors appointment. . I didn’t feel rushed or an inconvenience. Absolutely excellent Doctor.. only review I have ever written, absolutely deserves a five star if I could have her as my everyday Doctor I definitely would
28-05-2023
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Gillian Horley
Really positive experience of Mastercall yesterday, booked an appointment via 111, seen quickly by the nurse then doctor. Everyone was so welcoming, the doctor and nurse dealt with us with such knowledge and professionalism and had a a great manner that put us at ease. An efficient service when you're dealing with an urgent worrying situation.
18-04-2023
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Saxon Cohen
Matercall? More like waste of a call! Spent over an hour on calls to a "Nurse" and then a "Doctor" telling me all sorts of rubbish and that I needed to been seen ASAP! When I got there the Reception Staff were very rude! Then the Doctor I did said its juts a Bug and I didn't need to attend. Are Mastercall going to refund my £13 Taxi fair? I think not..... 😡😡😡😡😡
18-03-2023
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Jan Mahabis
I spoke to the receptionist at 02:45am on the 2/03/2023. She was extremely rude and unhelpful, I would give zero stars if possible. Completely ignored advise of stepping hill hospital, GP, and the patients opinion.
18-03-2023
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Dr Andrew Stewart
18-03-2023
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Michael Ibarra
not friendly staff
18-02-2023
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Jan Shatliff
I would like to thank Dr Izzy Enaohwo for her compassion and kindness towards my daughter during the early hours on Sunday. She was fantastic and so so lovely. This is the first time I have used the out of hours and from making the initial call, I didn't get the name of of the man I spoke to, again he was very professional and reassuring to leaving Mastercall we were dealt with quickly and with kindness. Thank you to all the staff. You were all fab
18-02-2023
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Suzanne Cojeen
Great medical advice antibiotic cream given to stop septic finger getting worse tganks
18-02-2023
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Dalia Idris
18-01-2023
