MASS CARE AGENCY AND TRAINING ACADEMY
MASS CARE AGENCY AND TRAINING ACADEMY is a healthcare and medicine company located in Taunton, England. They specialize in Nurses' Agencies & Care Agencies and offer training programs for those interested in pursuing a career in healthcare.
Introduction to MASS CARE AGENCY AND TRAINING ACADEMY
MASS CARE AGENCY AND TRAINING ACADEMY is a healthcare company that provides a range of services related to nursing and care. Founded in 2010, the company has a strong focus on delivering high-quality care and training to its clients. What makes this company unique is its commitment to developing the skills and knowledge of its staff, as well as its dedication to providing personalized care to each of its clients.Services & products
MASS CARE AGENCY AND TRAINING ACADEMY offers a range of services, including home care, nursing care, respite care, and live-in care. In addition, the company provides training and development programs for healthcare professionals, including courses on first aid, medication management, and dementia care. Customers can also purchase medical supplies from the company, such as mobility aids and personal care products.Location
MASS CARE AGENCY AND TRAINING ACADEMY is located in Taunton, England, in the Acorn Business Centre. The area is home to a variety of businesses, including retail stores, restaurants, and offices. Customers can expect to experience a friendly and welcoming atmosphere in the area, and there are several public transportation options nearby. The three closest public transportation options are Taunton Railway Station (1.4 miles), Taunton Bus Station (1.3 miles), and Castle Street Bus Stop (0.3 miles).Benefits
Customers should choose MASS CARE AGENCY AND TRAINING ACADEMY because of the company's commitment to providing high-quality care and training. The company's staff are highly skilled and experienced, and they are dedicated to meeting the unique needs of each client. In addition, the company offers a range of services and products, making it a one-stop shop for all healthcare needs.Good to know
Customers should be aware that MASS CARE AGENCY AND TRAINING ACADEMY is committed to protecting the privacy and dignity of its clients. The company takes great care to ensure that all personal information is kept confidential, and that clients are treated with respect and compassion.Reviews
Customers have praised MASS CARE AGENCY AND TRAINING ACADEMY for its high-quality care, knowledgeable staff, and personalized service. One customer wrote, "The staff at MASS CARE AGENCY AND TRAINING ACADEMY are amazing. They really care about their clients and go above and beyond to make sure they receive the best possible care." Another customer said, "I would highly recommend MASS CARE AGENCY AND TRAINING ACADEMY to anyone in need of nursing or care services. The staff are knowledgeable, friendly, and professional."Amenities
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24-hour care -
home visits
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private nursing
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respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer nursing and care services for both adults and children. Our services include personal care, medication management, wound care, and much more. We are committed to providing high-quality care that is tailored to the individual needs of each client. Our staff members are trained to deliver compassionate and professional care that prioritizes the comfort and well-being of our clients.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous selection process for our healthcare professionals, which includes background checks, reference checks, and an in-person interview. Our staff members are highly qualified and experienced, with relevant qualifications in nursing and care. We provide ongoing training and development to ensure that our staff members stay up-to-date with the latest best practices and techniques.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We carefully match caregivers to clients based on their needs, preferences, and personalities. We take the time to get to know both the client and the caregiver before making a match. We also ensure that the caregiver has the necessary skills and experience to provide the required level of care. We emphasize the importance of building trust and rapport between the caregiver and client, and we encourage open communication to ensure that everyone is comfortable and satisfied with the care provided.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent and straightforward. We offer competitive rates for our nursing and care services, and we do not charge any hidden fees or costs. We are happy to provide a detailed breakdown of our fees upon request.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take all complaints and issues very seriously and strive to resolve them as quickly and effectively as possible. We have a clear complaints procedure in place, and we encourage open communication between our clients, caregivers, and management team. In the event of an emergency, we have protocols in place to ensure that our clients receive the necessary support and care. We are available 24/7 to provide assistance and support to our clients and their families.Reviews
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lisa payne
Been working for mass coming up to two years and they care about the clients needs and wellbeing, very supportive of the staff in all any situation. Couldn’t ask for better bosses..
29-12-2022
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SUJITH SUNDHARESAN RAMANY
Good
29-05-2022
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Vishnu Unnikrishnan
Positive: Professionalism, Quality
29-05-2022
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ALEXANDRA BUJOREANU
29-05-2019
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ALL IN Fishing Channel
Great agency to work for. Staff and management 10 out of 10. I will recommend with sincerely Mass care momentous to all my friends and coworkers. 👍🏻👍🏻
29-05-2019
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rejitha dwithish
I am working with Mass since 2016 and found they are excellent in their service. Their caring about the staff is unique and couldn't find elsewhere as I am health care staff in this country since 2010 and worked many different places. The workplaces welcomes us as their own staff and realise how they pleased with this agency! Proud to be a part of it!
29-05-2019
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Issy Murphy
I work for Mass Care and I can honestly say that they are a very caring and loyal company to work for. They care about their clients in every which way and go out of their way to ensure that clients needs are met. They also care about their staff and will do anything they can to help their staff in any circumstances.
29-05-2018
