Mason Foodservice Limited
Mason Foodservice Limited is a catering food and drink supplier based in Leicester, England. They provide high-quality food and beverage products to their clients.
Introduction to Mason Foodservice Limited
Mason Foodservice Limited is a catering food and drink supplier based in Leicester, England. The company has been in operation for over 25 years and prides itself on providing high-quality food and beverage products to their customers. What sets Mason Foodservice Limited apart from other companies in the industry is their commitment to sourcing fresh, local ingredients and their dedication to providing exceptional customer service.Services & Products
Mason Foodservice Limited offers a wide range of services and products to their customers. They provide catering services for events of all sizes, including weddings, corporate events, and private parties. In addition, they offer a range of food and beverage products for purchase, including fresh produce, baked goods, and specialty items.Location
Mason Foodservice Limited is located in the Oadby area of Leicester. The area is known for its vibrant community and diverse range of businesses. Customers can expect to find a variety of shops, restaurants, and other amenities in the area. The closest public transportation options to the company are the bus stops on London Road, approximately 0.5 miles away, and the Leicester train station, approximately 3 miles away.Benefits
Customers should choose Mason Foodservice Limited for their catering and food and drink supply needs because of the company's commitment to quality and customer service. Mason Foodservice Limited sources fresh, local ingredients and offers a wide range of products and services to meet the needs of their customers. In addition, the company offers competitive pricing and flexible delivery options.Good to know
Customers should be aware that Mason Foodservice Limited requires advanced notice for catering orders and may have minimum order requirements. In addition, some products may have limited availability based on seasonality and availability of local ingredients.Reviews
Customers consistently rave about the high-quality products and exceptional customer service offered by Mason Foodservice Limited. Many customers note that the company's commitment to sourcing fresh, local ingredients sets them apart from other catering and food and beverage suppliers in the area. Overall, customers highly recommend Mason Foodservice Limited for all catering and food and drink supply needs.Amenities
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delivery -
takeout
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gluten-free option
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vegetarian option
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vegan option
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alcoholic beverage
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non-alcoholic beverage
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catering service
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delivery service
FAQ
What types of cuisine do you specialize in?
We specialize in a variety of cuisines, including but not limited to, British, European, Asian, and Middle Eastern. Our chefs are experienced in creating a diverse range of dishes to suit any taste or preference.Can you accommodate dietary restrictions/allergies?
Yes, we can accommodate dietary restrictions and allergies. We understand the importance of providing safe and suitable meals for all guests, and our team works closely with clients to ensure that all dietary needs are met.What is your process for menu planning and customization?
Our menu planning process involves collaborating with clients to understand their preferences, dietary requirements, and budget. We then create a customized menu that caters to their specific needs, ensuring that every dish is of the highest quality and meets their expectations.How do you ensure food safety and quality?
At Mason Foodservice Limited, we take food safety and quality very seriously. We follow strict hygiene and sanitation procedures in our kitchens and use only the freshest and highest quality ingredients in our dishes. Our chefs are trained in safe food handling practices, and we conduct regular inspections to ensure that our standards are always met.What is your pricing structure and what is included in your services?
Our pricing structure varies depending on the scope of the event, the menu, and any additional services required. We work closely with clients to provide transparent pricing and ensure that all costs are clearly outlined. Our services include menu planning, catering, equipment rental, and staffing, among others. We strive to provide a comprehensive and seamless experience for our clients, from start to finish.Reviews
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Molly
We have used Mason foods for 16 years here at Cafe Two Ten! Always really reliable and happy to help. The online ordering is convenient and great for getting a better price. Having our deliveries early in the morning works really well for us and Masons always accommodate this. Ash is always on hand to sort out any issues we have quickly and efficiently, and the customer service team are always happy to help when we give them a call. Highly recommend!
25-05-2023
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Ady Banner
Quick to unload you.. đź‘Ť
29-05-2022
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LG Smart Fridge 3 Year Warranty
Bad customer service and quite frankly just rude, horrible people.
29-05-2022
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M Parmar
I have given my business to Mason since past 2 years To my disappointment I received a box of rotten eggs . I complained about these eggs that I received which were rotten. But was made to feel that no other customers have complained. I was prepared for them to check their eggs but I couldn’t preserve these eggs in my cafe as they were stinking and I had to follow food and hygiene guidelines and therefore binned them taking photos for their evidence which Mason representative were not interested. This happened on two occasions , and that’s when I decided not to order any eggs from them. We continued giving Mason our business on other product lines. I gave them my business thinking they have newly started in our area and everyone needs a chance so I tried them out by ordering few products with Mason. I already have other suppliers who I have known for 11 years. After a lot of persuasion from their sales rep we decided to buy bacon from Mason . First few orders were okay But it all went wrong when I received an order from them the price of all the products on my delivery was increased without my knowledge. The sales rep didn’t have the decency to inform me about the price increase even after I was speaking to him regularly. I was also disappointed to know that I could order only a pack (1) of bacon as the country is running short of bacon. This bacon is for my cafe not home . It was a joke . I returned the whole order on delivery. I called my other reliable suppliers and they thought it was bizarre as they had enough stock of bacon and had not heard of any shortage of Bacon. I gave Mason my business and to receive an appalling service was unacceptable. What’s worse is that they know they have done something wrong but they would never apologise. I am glad I left Mason and have Learnt my lesson always stay loyal with the supplier you know who look after you who delivers the best pork sausages with 65% pork and one of the best bacon not forgetting a high range of cakes etc and much cheaper than Mason I regret giving my business to Mason, to receive an appalling service not on one occasions but on numerous occasions was an insult. I had to give this review as to date I have not received an apology for the poor service and would request Masons representative not to contact me as you are not welcome to my cafe so please do not visit us as you know very well this is true and it’s to late to apologise.
29-05-2022
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Lzs
29-05-2022
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Lee Schoolar
I was let initially let down by 1 supplier, then contacted Mason Foodservice, who, not only delivered what I needed, it was at a better cost what I was quoted previously. Thoroughly recommended hence 5* review
29-05-2022
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Charlotte Allen
Absolutely worth the 5 Stars. Very professional service the staff are so friendly and can not do enough for you. Outstanding valve to. Thanks guy
29-05-2021
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Storm Perez-casana
Nice staff funny cracking jokes
29-05-2019
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Robin Sharp
Great service and prices
29-05-2019
